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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Missing Devices in My Contribution |
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Thread Status: Active Total posts in this thread: 583
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giba
Veteran Cruncher Brazil Joined: Dec 2, 2004 Post Count: 846 Status: Offline Project Badges: 
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Appear to me that Krembil will lost a lot of serious crunchers that contributed a lot of for WCG for many years, and yet we will have this serious issue on the stats and devices, I never saw in WCG this kind of lack of attention with the crunchers. In my opinion it´s not a low priority issue, It´s a HUGE issue wich are impacting very hard WCG in several aspects and mainly reputation. It will provoques continuous give ups from colaborators. Need urgency to solve it. Need priority to solve it. It´s a question of confidence in the new owner of WCG,
I will turn of from WCG many devices that not appear in stats and devices management to participate in more serious projects inside BOINC platafolrm, that have much more priority with colaborators than here. |
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AlmightyMoe
Cruncher Joined: Nov 2, 2016 Post Count: 31 Status: Offline Project Badges: 
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I agree this s demotivating and frustrating. If the totals are showing BOINCSTATS then you are contributing. I would give it a week or so and see if it shows up. Krembil seems to have some glitches in synchronizing their databases, but they eventually get around to it. Cheers So does everyone else see that the new devices are showing up in the results section with WUs assigned, pending, and validate, while still not showing up in the devices lists? Can't understand why it's so difficult to show these results when clearly the WU distribution and reporting aspect of the website is working. I still believe that boincstats shows the combined results, my totals are showing levels consistant with both devices.  |
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Greekscorpion
Cruncher USA Joined: Oct 24, 2018 Post Count: 2 Status: Offline Project Badges: 
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 Who can we ask about this beyond discussing missing devices and incorrect stats in the forum?Is there a contact at Krembil anyone knows about? |
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ronsteiner
Cruncher Joined: Jun 24, 2013 Post Count: 2 Status: Offline Project Badges: 
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Yes, devices still missing from device list although tasks are completing and being tallied for them. Not critical, but quite annoying and should be embarassing for admins.
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chiara.p
World Community Grid Admin, Mapping Cancer Markers Scientist Joined: Jul 15, 2020 Post Count: 28 Status: Offline |
Dear volunteers, we are still investigating this behavior.
As this happens only to some volunteers, it has been hard to pinpoint the issue behind it. If you could send us your account details and the list of devices working (or not) - and when - to support@worldcommunitygrid.org it would help us. Thank you, and Happy New Year |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Mine have been random. wcg1 showed immediately, wcg2 appeared after a week, and wcg3 still not showing after maybe 10 days. Another one is showing under the name of a previous pc. All show correctly under 'Results'.
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giba
Veteran Cruncher Brazil Joined: Dec 2, 2004 Post Count: 846 Status: Offline Project Badges:
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Dear volunteers, we are still investigating this behavior. As this happens only to some volunteers, it has been hard to pinpoint the issue behind it. If you could send us your account details and the list of devices working (or not) - and when - to support@worldcommunitygrid.org it would help us. Thank you, and Happy New Year Hi Chiara p, I would like to report that just appear finally in my device management , the name of my missing device running since 2022/12/17, Buit unfortunatelly all results since it start (2570 results, all runnig time and points associated too) not appear computed im my statistics page and history . so I follow your suggestion and just sent an email to tech team with details in order to try get thje fix for this big issue. Thank you in advance for your support until now.   |
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adriverhoef
Master Cruncher The Netherlands Joined: Apr 3, 2009 Post Count: 2069 Status: Offline Project Badges: 
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Just a reminder:
On Linux, you can find the DEVICE_ID in the file "sched_request_www.worldcommunitygrid.org.xml" in the BOINC-directory ~boinc on the designated device by inspecting the contents of the element <hostid> in that file. |
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GuiltyDoggy
Cruncher Joined: Nov 2, 2022 Post Count: 10 Status: Offline Project Badges:
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Just found that my missing device has now shown up. It was missing for just over a month now. Glad to see it showing now. Thanks!
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AlmightyMoe
Cruncher Joined: Nov 2, 2016 Post Count: 31 Status: Offline Project Badges:
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Dear volunteers, we are still investigating this behavior. As this happens only to some volunteers, it has been hard to pinpoint the issue behind it. If you could send us your account details and the list of devices working (or not) - and when - to support@worldcommunitygrid.org it would help us. Thank you, and Happy New Year Hello chiara.p, Thank you and HNY to you as well. I sent a request with my details over a week ago to the support email with still no response and still no updates to my device list. Would you be so kind as to check if there is any more detail I needed to provide? Thank you, |
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