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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Missing Devices in My Contribution |
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Thread Status: Active Total posts in this thread: 583
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Pete Broad
Senior Cruncher Wales Joined: Jan 3, 2007 Post Count: 167 Status: Offline Project Badges: 
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My missing devices, or at least some of them, have shown up. Will check to see if any are still missing.
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GuiltyDoggy
Cruncher Joined: Nov 2, 2022 Post Count: 10 Status: Offline Project Badges: 
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So although my previous devices now show up, I just installed and started WUs on a new device today (id:8679947), and that one isn't showing up in my account.
So it seems the 'fix' was only one-time? I guess the root cause issue is still persists and is affecting new devices from showing up. |
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Sgt.Joe
Ace Cruncher USA Joined: Jul 4, 2006 Post Count: 7545 Status: Offline Project Badges:
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So although my previous devices now show up, I just installed and started WUs on a new device today (id:8679947), and that one isn't showing up in my account. So it seems the 'fix' was only one-time? I guess the root cause issue is still persists and is affecting new devices from showing up. Give it two days and then see if it shows up. Cheers
Sgt. Joe
*Minnesota Crunchers* |
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
So although my previous devices now show up, I just installed and started WUs on a new device today (id:8679947), and that one isn't showing up in my account. So it seems the 'fix' was only one-time? I guess the root cause issue is still persists and is affecting new devices from showing up. Hi GuiltyDoggy, that's strange. If it doesn't appear in the near future (Sgt.Joe's suggestion of 2 days sounds about right), can you send some screenshots I can show the tech team? |
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AgrFan
Senior Cruncher USA Joined: Apr 17, 2008 Post Count: 365 Status: Offline Project Badges: 
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Device name for one of my machines in Devices still does not match the device name in Results.
----------------------------------------https://www.worldcommunitygrid.org/forums/wcg...ead,44607_offset,0#678573 [Edit 5 times, last edit by AgrFan at Nov 27, 2022 2:17:44 AM] |
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GuiltyDoggy
Cruncher Joined: Nov 2, 2022 Post Count: 10 Status: Offline Project Badges:
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Hi GuiltyDoggy, that's strange. If it doesn't appear in the near future (Sgt.Joe's suggestion of 2 days sounds about right), can you send some screenshots I can show the tech team? Hi Cyclops, so it's been over 3 days now and I still don't see my latest machine in My Devices, nor accounted for in my Overview or History. Device ID is 8679947. Screenshots: https://imgur.com/a/7mo12fo |
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adriverhoef
Master Cruncher The Netherlands Joined: Apr 3, 2009 Post Count: 2069 Status: Offline Project Badges: 
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Exactly one week ago I added a new machine and it has been running for a week since then. The device was not showing up in Devices, nor in Device management, until today - I'm sure it wasn't there yesterday, because I changed a setting in another device profile then and there.
----------------------------------------Suddenly, today, out of the blue, the device is showing up in Device management, with my default profile, so that I can assign any profile I want to it!  (I was planning to dedicate a post about the missing device some days ago, but there was no real need, so I postponed it and didn't notify the techs about the missing device.) Does this mean that the issue with the "missing devices in My Contribution" has been solved? Clicking the devicename in Devices also shows the complete history of the device since its incarnation on 2022-11-27. [Edit 1 times, last edit by adriverhoef at Dec 3, 2022 3:40:00 PM] |
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bluestang
Senior Cruncher USA Joined: Oct 1, 2010 Post Count: 272 Status: Offline Project Badges:
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Don't know about Devices and Device Manager as I still have a few missing, but all but 2 of my thousands of WUs on my Results page have disappeared. Maybe that means a reset/correction is going on and the database is being worked on. Could possibly explain why there haven't been any WUs too if they are trying to make it easy on themselves with the database(s).
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mctom
Cruncher Poland Joined: Dec 3, 2022 Post Count: 13 Status: Offline Project Badges: 
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Hello, I'm new. :)
Just found this thread as I face the same problem - I got some valid results already, but the Overview page says I didn't do anything so far, and there are no devices I could add under "Device Management". I'm crunching for 2 days now, so I must have missed whatever have happened 2 days ago and made @adriverhoef so happy. :) One machine is x86 Manjaro, another is my ARM Ubuntu server. I don't know how to check their numbers, but I'll be happy to assist and provide more information on request. I don't mind direct contact either, it's my member ID at tlen.pl. That does not discourage me from crunching at all, just thought this would be nice to check the performance periodically. |
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Crystal Pellet
Veteran Cruncher Joined: May 21, 2008 Post Count: 1313 Status: Offline Project Badges: 
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