| Index | Recent Threads | Unanswered Threads | Who's Active | Guidelines | Search |
 |
World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Missing Devices in My Contribution |
| No member browsing this thread |
|
Thread Status: Active Total posts in this thread: 583
|
|
| Author |
|
|
Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
@Cyclops, I'm missing two newly configured devices in My Devices. Statistics history is missing as well for both machines. HostIDs for the missing devices are 8649437 and 8649578. Any ETA for getting this fully resolved? Hi AgrFan, sorry to hear about that. Not sure when it can be resolved but updates will be posted here and on the bug list. If you have any screenshots that you think could help us then feel free to send them. |
||
|
|
AgrFan
Senior Cruncher USA Joined: Apr 17, 2008 Post Count: 365 Status: Offline Project Badges: 
|
Hi AgrFan, sorry to hear about that. Not sure when it can be resolved but updates will be posted here and on the bug list. If you have any screenshots that you think could help us then feel free to send them. Cyclops, any chance you could have the tech team query the BOINC and website databases for the missing hostids? Both machines are offline right now. I'll try to send screenshots later this week. Thanks. [Edit 3 times, last edit by AgrFan at Nov 1, 2022 10:24:01 PM] |
||
|
|
ElTilloMemo
Cruncher Joined: Nov 2, 2010 Post Count: 7 Status: Offline Project Badges: 
|
@Cyclops,
----------------------------------------I'm missing one newly configured device in My Devices. Statistics history is missing as well but I can see it in Results. It runs 8 cores 7/24. 01/11/2022 13:05:35 | Computer ID 8673656; resource share 100 Any ETA for getting this fully resolved? Than you! [Edit 1 times, last edit by ElTilloMemo at Nov 2, 2022 8:48:18 AM] |
||
|
|
Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
@Cyclops, I'm missing one newly configured device in My Devices. Statistics history is missing as well but I can see it in Results. It runs 8 cores 7/24. 01/11/2022 13:05:35 | Computer ID 8673656; resource share 100 Any ETA for getting this fully resolved? Than you! Hi ElTilloMemo, I've told the tech team and they're currently working on it as a high priority issue. Sorry to say, but no ETA at this time. I'll post a conclusion on this thread when we figure it out. |
||
|
|
ElTilloMemo
Cruncher Joined: Nov 2, 2010 Post Count: 7 Status: Offline Project Badges:
|
@Cyclops
Thank you! |
||
|
|
AgrFan
Senior Cruncher USA Joined: Apr 17, 2008 Post Count: 365 Status: Offline Project Badges:
|
@Cyclops,
----------------------------------------My two new configured devices are now showing in My Devices. However, the device name for one of them does not match the device name listed in My Results. My Devices shows 'DESKTOP-3GO6IMC'. My Results shows 'Dell-Optiplex-990' which is correct. Let me know if you need screenshots. This should be easy to verify on the database side. Device ID 8649578 is the machine with the discrepancy. Agrfan [Edit 1 times, last edit by AgrFan at Nov 3, 2022 2:30:49 PM] |
||
|
|
TPCBF
Master Cruncher USA Joined: Jan 2, 2011 Post Count: 1928 Status: Offline Project Badges: 
|
@Cyclops, Did you rename that particular host, after you installed BOINC? I had that problem before (even before the move), but it seems the BOINC client is sometimes quite a bit tardy when it comes to update the changed host name "back to the hive".. If it is less than 24h between the installation of BOINC and renaming the host, I would definitely just wait another day. Internally (BOINC in general), the host is remembered using a host ID, not the actual name.My two new configured devices are now showing in My Devices. However, the device name for one of them does not match the device name listed in My Results. My Devices shows 'DESKTOP-3GO6IMC'. My Results shows 'Dell-Optiplex-990' which is correct. Let me know if you need screenshots. This should be easy to verify on the database side. Device ID 8649578 is the machine with the discrepancy. Agrfan There has been however a post from Krembil recently that they are working on some sync issues between the BOINC/science database and the web site database, so there is a possibility that the delay in showing the new host name might be related to that as well. Ralf  |
||
|
|
AgrFan
Senior Cruncher USA Joined: Apr 17, 2008 Post Count: 365 Status: Offline Project Badges:
|
Did you rename that particular host, after you installed BOINC? Yes, I renamed the host after installing BOINC and completing a few work units. That was a few weeks ago. It hasn't been online until recently due to the issues with missing devices/statistics on the website. I'm hoping this is a simple fix. |
||
|
|
TPCBF
Master Cruncher USA Joined: Jan 2, 2011 Post Count: 1928 Status: Offline Project Badges:
|
Did you rename that particular host, after you installed BOINC? Yes, I renamed the host after installing BOINC and completing a few work units. That was a few weeks ago. It hasn't been online until recently due to the issues with missing devices/statistics on the website. I'm hoping this is a simple fix.As mentioned, I had this happen quite a few times before myself when setting up brand new computers at clients or repurposing old ones. Or change the host name as it's role/user has changed. Internally, all that matters is the host ID, and that doesn't change by renaming, I am not even sure if BOINC is assigning a new host ID when you re-installing the OS. Ralf |
||
|
|
bahorn
Cruncher United States Joined: Feb 9, 2018 Post Count: 4 Status: Offline Project Badges: 
|
Update. Now have 9 devices displayed in device manager - 2 missing. All devices have unique device names and have been running for days: downloading, processing and uploading work.
|
||
|
|
|