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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Missing Devices in My Contribution |
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Thread Status: Active Total posts in this thread: 583
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 280 Status: Offline Project Badges: 
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Hi Vato,
I've forwarded this message to a member of the tech team who will add your device manually at their earliest convenience. |
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Dysl3cic
Cruncher Szkopy Joined: Jul 31, 2023 Post Count: 5 Status: Offline Project Badges: 
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Seeemed to be known bug.
----------------------------------------How can I contact 'tech' to update muy device list and display 'My contribution then the result on the 'Overview'' page? I do not want my CPU doing empty work. Computer ID 8717771 [Edit 6 times, last edit by Dysl3cic at Aug 3, 2023 12:05:31 PM] |
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 280 Status: Offline Project Badges:
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Hi Dysl3cic,
I've forwarded this to a member of the tech team who will add your device at their earliest convenience. |
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Tilim
Cruncher Joined: May 30, 2020 Post Count: 4 Status: Offline Project Badges: 
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My new Laptop that is crunching now for a week does not show up. I dont gety any points and it does not show up in my history. I can see the valid work units only in "results" in my account and I can even see the device name there.
----------------------------------------How do I find my host ID? [Edit] I Think I have found it. The host ID is: 353533737 Can you please help me?  [Edit 1 times, last edit by Tilim at Aug 3, 2023 11:25:31 PM] |
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Dysl3cic
Cruncher Szkopy Joined: Jul 31, 2023 Post Count: 5 Status: Offline Project Badges:
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Much appreciated @TigerLily.
Does anybody have any indication how long the whole process might take? |
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SciDuck
Cruncher Joined: Aug 2, 2023 Post Count: 7 Status: Offline Project Badges: 
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My new Laptop that is crunching now for a week does not show up. I dont gety any points and it does not show up in my history. I can see the valid work units only in "results" in my account and I can even see the device name there. How do I find my host ID? [Edit] I Think I have found it. The host ID is: 353533737 Can you please help me? ---------------------------------------------------------------------------------------------------------- I am having the same problem. I started using BOINC / WCG three days ago. Today I received an email from WCG that I haven't yet downloaded the software and done work. Since the past three days I have been running BOINC almost non stop and I have completed some works already. Since I'm quite new maybe I did not set up correctly, but everything seems to work fine. Could someone from WCG also please help me? Thanks in advance (= |
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 280 Status: Offline Project Badges:
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My new Laptop that is crunching now for a week does not show up. I dont gety any points and it does not show up in my history. I can see the valid work units only in "results" in my account and I can even see the device name there. Hi Tilim,I have forwarded your message to a member of the tech team who will add this device to your profile at their earliest convenience. |
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 280 Status: Offline Project Badges:
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I am having the same problem. I started using BOINC / WCG three days ago. Today I received an email from WCG that I haven't yet downloaded the software and done work. Hi SciDuck,Since the past three days I have been running BOINC almost non stop and I have completed some works already. I have forwarded this to a member of the tech team who can help connect your device to your profile at their earliest convenience. |
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 280 Status: Offline Project Badges:
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Much appreciated @TigerLily. Hi Dysl3cic, Does anybody have any indication how long the whole process might take? Your device should be added within the next week. If not, please feel free to follow up with us! |
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Vato
Cruncher United Kingdom Joined: May 20, 2019 Post Count: 7 Status: Offline Project Badges: 
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thank you - my device has shown up now
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