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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Missing Devices in My Contribution |
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Thread Status: Active Total posts in this thread: 583
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JonathanZ
Cruncher Joined: Oct 12, 2012 Post Count: 2 Status: Offline Project Badges: 
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Hi, it seems like device 8707108 still hasn't been added.
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
Hello everyone, sorry for the late reply. All missing device requests have been sent to a member of the tech team who will add them manually to your profiles at their earliest opportunity. We are continually working on older reports from this thread and our support email, so it might take a while for results to appear. No requests have been forgotten, as we are documenting all reports so every case is solved. Thank you for your patience.
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gibbcorp
Advanced Cruncher Joined: Nov 29, 2005 Post Count: 76 Status: Offline Project Badges: 
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Thanks Cyclops
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mwroggenbuck
Advanced Cruncher USA Joined: Nov 1, 2006 Post Count: 77 Status: Offline Project Badges: 
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Thanks Cyclops. I will try to be patient. However, it is a little like Christmas morning and I am waiting to open my presents.
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vaughan-AMD
Cruncher Australia Joined: Nov 19, 2004 Post Count: 25 Status: Offline Project Badges: 
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Reminder that:
hostid=8708285 missing from my devices. Please add. is still missing from my devices list. When will WCG fix this flaw? |
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Headcrash
Cruncher Sweden Joined: Mar 15, 2014 Post Count: 33 Status: Offline Project Badges:
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Hello!
----------------------------------------I emailed close to a week ago now, about adding another host to my profile, but nothing has showed up and I'm not sure if it just fell between the cracks. Either way, if you could add host-id 8707971 to my profile, that's be great! :)
My team: https://worldcommunitygrid.org/ms/team/viewMyTeam.do
#world-community-grid on irc.libera.chat SweatyCores Telegram chat: https://t.me/+w5dBY4z-0CM0N2M8  |
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julianwki
Cruncher Joined: May 22, 2023 Post Count: 1 Status: Offline |
Hi!
My device with ID '8708430' is not showing up in my device manager (it's complete empty), contributions are counted though... I am not sure if I did something wrong in installation of boinc client and/or adding WCG to the project list. Would be nice, if s/o could check and solve that issue. TIA, Julian |
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
Hello! I emailed close to a week ago now, about adding another host to my profile, but nothing has showed up and I'm not sure if it just fell between the cracks. Either way, if you could add host-id 8707971 to my profile, that's be great! :) Hi Headcrash, if you sent a support email you should have received a response from a WCG communications team member. If not, please let us know so we can check if the system is acting up again. As for your missing device, it has not been forgotten, but it might take a while as we have so many missing devices requests already. Thanks for your patience. Hi! My device with ID '8708430' is not showing up in my device manager (it's complete empty), contributions are counted though... I am not sure if I did something wrong in installation of boinc client and/or adding WCG to the project list. Would be nice, if s/o could check and solve that issue. TIA, Julian Hi Julian and welcome to the WCG forums! Your device information has been forwarded to a member of the tech team who will be able to add it to your profile manually soon. |
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Headcrash
Cruncher Sweden Joined: Mar 15, 2014 Post Count: 33 Status: Offline Project Badges:
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I did not receive a response to my support email, and I didn't get one the previous time around either, but that time the devices I requested to be added just magically appeared in my profile. So maaaaybe the system is a little grumpy, and not so keen on sending out responses? Good to know it's in the works though. I bet you have heaps of stuff to deal with, so no worries. I just want to make sure it's not being forgotten about. At least all the 40 cores in that machine are getting plenty of work at the moment, which is good. It's more me being a numbers and stats geek, lol.
----------------------------------------Thanks for the great work!
My team: https://worldcommunitygrid.org/ms/team/viewMyTeam.do
#world-community-grid on irc.libera.chat SweatyCores Telegram chat: https://t.me/+w5dBY4z-0CM0N2M8 |
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
I did not receive a response to my support email, and I didn't get one the previous time around either, but that time the devices I requested to be added just magically appeared in my profile. So maaaaybe the system is a little grumpy, and not so keen on sending out responses? Good to know it's in the works though. I bet you have heaps of stuff to deal with, so no worries. I just want to make sure it's not being forgotten about. At least all the 40 cores in that machine are getting plenty of work at the moment, which is good. It's more me being a numbers and stats geek, lol. Thanks for the great work! Hello Headcrash, I'm glad to hear your devices have been added to your profile! We are looking into the support email system to make sure responses have been properly sent out. |
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