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Former Member
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Re: Transient upload error

Well, it is not quite clear what happened here last weekend, but it seems to have sorted itself out by now. If people still have upload problems, please let us know. It may have had something to do with a system maintenance performed by Harvard Research Computing. Our servers and storage arrays were not directly effected by this, but maybe some of the supporting architecture was temporarily offline. Sorry about the trouble this may have cause.
Best wishes
Your Harvard CEP team
[Jun 15, 2011 7:27:09 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Transient upload error

Well, it is not quite clear what happened here last weekend, but it seems to have sorted itself out by now. If people still have upload problems, please let us know. It may have had something to do with a system maintenance performed by Harvard Research Computing. Our servers and storage arrays were not directly effected by this, but maybe some of the supporting architecture was temporarily offline. Sorry about the trouble this may have cause.
Best wishes
Your Harvard CEP team

Looks like it's back. Anyone else?

Mon Jun 20 18:21:45 2011 | World Community Grid | Started upload of E202457_727_C.25.C21H11NOSSe.00473224.2.set1d06_1_4
Mon Jun 20 18:21:47 2011 | World Community Grid | [error] Error reported by file upload server: [E202457_727_C.25.C21H11NOSSe.00473224.2.set1d06_1_4] error locking file
Mon Jun 20 18:21:47 2011 | World Community Grid | Temporarily failed upload of E202457_727_C.25.C21H11NOSSe.00473224.2.set1d06_1_4: transient upload error
[Jun 20, 2011 11:43:17 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Transient upload error

21.06.2011 05:14:55 | World Community Grid | Temporarily failed upload of E202410_895_C.24.C21H14N2Se.00333839.2.set1d06_1_4: transient upload error


unlock, thanks
[Jun 21, 2011 3:17:35 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Transient upload error

Dear brinktastee and [B_S] Dimitrij ,
we deleted the partial uploads on our side - hope it is unlocked for you now again. Sorry for the inconvenience.
Best wishes from
Your Harvard CEP team
[Jun 21, 2011 1:23:36 PM]   Link   Report threatening or abusive post: please login first  Go to top 
kernel_trick
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Re: Transient upload error

2011-06-21 20:00:05|World Community Grid|[error] Error on file upload: [E202456_177_C.26.C21H11N3S2.00355702.1.set1d06_0_4] error locking file
2011-06-21 20:00:05|World Community Grid|Temporarily failed upload of E202456_177_C.26.C21H11N3S2.00355702.1.set1d06_0_4: transient upload error
----------------------------------------

[Jun 21, 2011 5:55:44 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Transient upload error

yes it worked!
thanks.

is there now way for you to solve this problem in an automatic way?
anyway, as long as it works...
[Jun 22, 2011 4:25:02 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Transient upload error

Dear piotrekjw,
you should be good to go now. Sorry for the inconvenience.

Dear [B_S] Dimitrij,
it's not quite straightforward to automatize this so we decided to do it manually. This particular problem occurs relatively rarely so it wasn't really justified to implement something complicated.

Best wishes
Your Harvard CEP team
[Jun 23, 2011 2:13:59 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Transient upload error

Though I agree on this being relatively rarely reported by contributors, is the onus on the contributors to post-in? Could the CEP2 team run a little analysis, say daily, and delete the suspect, incomplete upload items of certain age [on Monday-Friday]?

Just a thought.

--//--

edit: exclude weekends :O)
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[Edit 1 times, last edit by Former Member at Jun 23, 2011 2:22:37 PM]
[Jun 23, 2011 2:21:09 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Transient upload error

Hi SekeRob and others,
the problem is that it is not obvious which files are incomplete on our side - they just look like any other upload (although usually smaller - but we see the same thing for timed out results on slow hosts). There would probably be a way to identify unsuccessful upload-attempts but that is rather complicated and we don't have the time to look into it at this point. Sorry about that.
Best wishes
Your Harvard CEP team
[Jun 23, 2011 2:40:33 PM]   Link   Report threatening or abusive post: please login first  Go to top 
RTS48
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Re: Transient upload error

Hi cleanenergy,
I'm having the same upload problem with just one WU as below


Fri 24 Jun 05:18:02 2011 World Community Grid Started upload of E202434_769_A.24.C20H12S3Se.53.3.set1d06_1_4
Fri 24 Jun 05:18:05 2011 World Community Grid [error] Error reported by file upload server: [E202434_769_A.24.C20H12S3Se.53.3.set1d06_1_4] error locking file
Fri 24 Jun 05:18:05 2011 World Community Grid Temporarily failed upload of E202434_769_A.24.C20H12S3Se.53.3.set1d06_1_4: transient upload error

It seems crazy but all of my other CE2s upload with no problems. I've tried reboot, restart and even disc repair and verify and it is still staying firmly reporting the above error. Help!
----------------------------------------
Rod Peel
Santa Cruz
Bolivia
South America

,
,
[Jun 24, 2011 3:43:55 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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