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Former Member
Cruncher
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Re: problem with daily update?

I wonder if the Maintenance (10/12 @ 13:00 UTC) is for this problem!
[Oct 11, 2017 7:21:08 AM]   Link   Report threatening or abusive post: please login first  Go to top 
RTS48
Veteran Cruncher
Bolivia
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Re: problem with daily update?

I wonder if the Maintenance (10/12 @ 13:00 UTC) is for this problem!

We will have to wait and see. Possibly coincidence but my points yield has dropped by about 12% ever since the update error.
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Rod Peel
Santa Cruz
Bolivia
South America

,
,
[Oct 11, 2017 12:20:49 PM]   Link   Report threatening or abusive post: please login first  Go to top 
gb009761
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Scotland
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Re: problem with daily update?

Is there a target date for when this issue will be resolved?
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[Oct 12, 2017 4:07:17 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: problem with daily update?

I'm hoping todays maintenance will fix it!
[Oct 12, 2017 8:41:43 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: problem with daily update?

It's 9:38 in NY - what happened to the maintanence? - will this correct Saturday's problem?
[Oct 12, 2017 1:40:53 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: problem with daily update?

Ok - I see that the Maintenance has completed - when will we see Saturday's problem corrected?
[Oct 12, 2017 1:47:59 PM]   Link   Report threatening or abusive post: please login first  Go to top 
SekeRob
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Re: problem with daily update?

Instead of 'assuming' that this https://www.worldcommunitygrid.org/about_us/viewNewsArticle.do?articleId=540 has anything to do with the stats, 'assume' it does not. The stats is an entirely different beast. The files are fine, the tallies just missed to add a 12 hour cycle, at WCG only. BOINC stats for export are just fine. Mine are.
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[Edit 1 times, last edit by SekeRob* at Oct 12, 2017 2:05:29 PM]
[Oct 12, 2017 2:04:56 PM]   Link   Report threatening or abusive post: please login first  Go to top 
RTS48
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Bolivia
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Re: problem with daily update?

As of this moment (~19:15 GMT), Saturday's stats still have not been updated. I'm not sure if this means that I have lost ~35,000 points / ~10 days of CPU time and ~140 results or have they been credited to my totals and just not shown for Saturday's stats.
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Rod Peel
Santa Cruz
Bolivia
South America

,
,
[Oct 12, 2017 7:14:03 PM]   Link   Report threatening or abusive post: please login first  Go to top 
gb009761
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Scotland
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Re: problem with daily update?

As many have posted there was an issue during the import and it failed. The data is not lost but will have to be reimported. We will update this thread when that is done.

Thanks,
armstrdj
Again, I'm afraid to say, the old habits of a lack of communication between the WCG staff and us crunchers is appearing again - as armstrdj's post was over 2 days ago, and there's been no indication as to if/when this issue willl be resolved and as to how long it'll take. It was bad enough, having to wait so long for the issue to be recognised in the first place - and now this.

Come on WCG - please share a little, even if it's statement to the effect of "we're looking to get this resolved in n days time", at least then, we've got some ideas as to what to expect and won't keep 'pestering/chasing' you.
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[Oct 12, 2017 7:57:16 PM]   Link   Report threatening or abusive post: please login first  Go to top 
armstrdj
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Re: problem with daily update?

No stats have been lost. We are working on tracking down the issue and identifying the specific imports that need to be rerun. I would expect this issue to be resolved soon and will give an update later today.

Thanks,
armstrdj
[Oct 12, 2017 8:20:40 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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