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Former Member
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problem with daily update?

It looks like the numbers did not increase since the noon update!
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AnRM
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Canada
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Re: problem with daily update?

Yes that certainly seems the case....our stats have not been updated either. Weekend woes.....
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Former Member
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Re: problem with daily update?

Same here, wondered if it was a problem at my end but seems not. Everything else seems to be working ok though.
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mmonnin
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Re: problem with daily update?

No ZIKA work either though so there are other issues as well.
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Former Member
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Re: problem with daily update?

No ZIKA work either though so there are other issues as well.

Yes, you're right when I initially looked I seemed to have a normal amount but I set boinc to grab I think it's 7 days of work so it's hard to tell, my mistake, good spot.

I'm sure the techs will work their magic soon enough, hope you don't run out altogether.
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RTS48
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Re: problem with daily update?

I'm not sure about the project Stats but my 'Contribution History' only shows 12 hours of crunching as if it had not updated.
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Rod Peel
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,
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Former Member
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Re: problem with daily update?

It ain't fixed yet!

Statistics Last Updated: 10/8/17 00:06:03 (UTC) [12 hour(s) ago]
Total Run Time (y:d:h:m:s) (Rank) 37:173:19:52:28 (#5,075)


Latest

Statistics Last Updated: 10/8/17 12:06:02 (UTC) [0 hour(s) ago]
Total Run Time (y:d:h:m:s) (Rank) 37:173:19:52:28 (#5,067)
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Former Member
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Re: problem with daily update?

well I got a half of days credit for today - but still missing a half day from yesterday!!!

10/08/2017 0:003:19:12:59 15,160 62
10/07/2017 0:003:14:51:06 16,069 61
10/06/2017 0:007:13:39:59 28,099 111
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Former Member
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Re: problem with daily update?

well I got a half of days credit for today - but still missing a half day from yesterday!!!

10/08/2017 0:003:19:12:59 15,160 62
10/07/2017 0:003:14:51:06 16,069 61
10/06/2017 0:007:13:39:59 28,099 111


Heh heh, was just coming back to say exactly the same, very odd, this could be a case for Mulder & Scully
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keithhenry
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Re: problem with daily update?

EDIT: After reading this, if anyone wants to respond, let's do that in this thread --> https://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,40344
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First off, my apologies if this is redundant as this first point was mentioned in one of these four threads:

Topic: Stats not completing properly
Link: https://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,40343
Forum: Suggestions / Feedback

Topic: My Contribution History update seems to be incorrect
Link: https://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,40346
Forum: Microbiome Immunity Project

Topic: problem with daily update?
Link: https://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,40344
Forum: Website Support

Topic: Oct 7, 2107 results not complete
Link: https://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,40347
Forum: Website Support

All four are about the same issue - the end of day statistics not updating correctly last night (for 07 October 2017). This is an issue that the admins will have to correct. It may be the case that tonight's end of day statistics update might correct all of the latest numbers, cumulatively speaking (speculation on my part). If that happens, there is not much of a point of the admins doing anything about this latest instance of this problem. The totals for the 7th will be off but the 8th would be higher than usual. It seems that that was what would happen with the mid-day update in cases like this prior to the move to the cloud, unless the admins intervened sooner. Well, at least for user statistics. Team statistics only update in the end of day process and the admins usually intervened before the next end of day run. I am not really certain that tonight will be any better though depending on the source of the problem. The admins could have a bit of a mess on their hands in the morning. Clearly, they do not have their monitoring fully updated for the cloud move. They would usually get alerted to problems like this before the cloud move. Transitioning their monitoring alerts does not appear to have been something that was or could have been transitioned as part of the move to the cloud. For now, when problems like this happen, we are DOA until the admins find out. Many times, they do pop in to the forums and see issues like this but, technically speaking, emailing their support id is the "official" channel. Not sure how much better that is over a weekend.

It is typical that we get multiple threads across the various forums when this issue arises. In all honesty, Website Support is probably the forum best suited for them as there is clearly an issue with the website when the statistics do not update correctly. It is not always easy to spot an existing thread since a lot depends on what is used for the thread topic. To be really honest, the REAL problem is that the proper monitoring/alerts are not in place to notify the admins when problems like this occur. It leaves me a bit concerned about what other potentially far more serious problems can go unawares.

Finally, my apologies for posting this to each of the four threads but the intent is to help get everyone on the same page, so to speak.
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Join/Website/IMODB



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[Edit 1 times, last edit by keithhenry at Oct 9, 2017 12:36:13 AM]
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