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knreed
Former World Community Grid Tech
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Re: Server Errors.

Glad to hear that people are getting their uploads done. We found some new clues today that we are hopeful might lead us to the root issue. Based on that we have implemented some changes that might be helping to throttle the worst of the upload/download issues (if the theory is correct). We will see what happens overnight.
[Jul 25, 2012 1:39:42 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Server Errors.

Hi Knreed.

I haven't had any problem all day here until now, I've edited some line out of the log to make it a bit shorter. ( FYI it's night down here now )

Wed 25 Jul 2012 17:46:15 EST World Community Grid Computation for task CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0 finished
Wed 25 Jul 2012 17:46:17 EST World Community Grid Started upload of CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0_0
Wed 25 Jul 2012 17:46:40 EST Project communication failed: attempting access to reference site
Wed 25 Jul 2012 17:46:40 EST World Community Grid Temporarily failed upload of CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0_0: connect() failed
Wed 25 Jul 2012 17:46:40 EST World Community Grid Backing off 1 min 0 sec on upload of CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0_0
Wed 25 Jul 2012 17:46:41 EST Internet access OK - project servers may be temporarily down.
Wed 25 Jul 2012 17:48:03 EST Project communication failed: attempting access to reference site
Wed 25 Jul 2012 17:48:04 EST Internet access OK - project servers may be temporarily down.
Wed 25 Jul 2012 17:49:08 EST World Community Grid [error] Error reported by file upload server: Maintenance underway: file uploads are temporarily disabled.
Wed 25 Jul 2012 17:49:08 EST World Community Grid Temporarily failed upload of CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0_0: transient upload error
Wed 25 Jul 2012 17:50:26 EST World Community Grid [error] Error reported by file upload server: Maintenance underway: file uploads are temporarily disabled.
Wed 25 Jul 2012 17:50:26 EST World Community Grid Temporarily failed upload of CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0_0: transient upload error
Wed 25 Jul 2012 17:50:26 EST World Community Grid Backing off 1 min 0 sec on upload of CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0_0
Wed 25 Jul 2012 17:51:32 EST World Community Grid [error] Error reported by file upload server: Maintenance underway: file uploads are temporarily disabled.
Wed 25 Jul 2012 17:51:32 EST World Community Grid Temporarily failed upload of CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0_0: transient upload error
Wed 25 Jul 2012 17:51:32 EST World Community Grid Backing off 2 min 16 sec on upload of CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0_0
Wed 25 Jul 2012 17:55:50 EST Project communication failed: attempting access to reference site
Wed 25 Jul 2012 17:55:50 EST World Community Grid Temporarily failed upload of CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0_0: HTTP error
Wed 25 Jul 2012 17:55:50 EST World Community Grid Backing off 5 min 31 sec on upload of CMD2_2508-MYH1.clustersOccur-MYH6.clustersOccur_2357_3175166_3175430_0_0
Wed 25 Jul 2012 17:55:52 EST Internet access OK - project servers may be temporarily down.
[Jul 25, 2012 8:06:02 AM]   Link   Report threatening or abusive post: please login first  Go to top 
pcwr
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England
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Re: Server Errors.

25/07/2012 10:31:36 World Community Grid Started upload of faah34794_ZINC20283053_xJ1_xtal_01_0_3
25/07/2012 10:31:38 World Community Grid [error] Error reported by file upload server: Maintenance underway: file uploads are temporarily disabled.
25/07/2012 10:31:38 World Community Grid [error] Error reported by file upload server: Maintenance underway: file uploads are temporarily disabled.
25/07/2012 10:31:38 World Community Grid Temporarily failed upload of faah34794_ZINC20283053_xJ1_xtal_01_0_2: transient upload error
25/07/2012 10:31:38 World Community Grid Backing off 1 min 33 sec on upload of faah34794_ZINC20283053_xJ1_xtal_01_0_2
25/07/2012 10:31:38 World Community Grid Temporarily failed upload of faah34794_ZINC20283053_xJ1_xtal_01_0_3: transient upload error
25/07/2012 10:31:38 World Community Grid Backing off 1 min 0 sec on upload of faah34794_ZINC20283053_xJ1_xtal_01_0_3


Still problems.

Patrick
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[Jul 25, 2012 9:33:12 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Server Errors.

I think there is little use in posting in this thread anymore until techs say they have fixed the problem.
THey have made us aware that there is an intermittent fault that they are trying to track down, so us telling them the there is an internittent fault with uploading and downloading is probably not required! wink
[Jul 25, 2012 9:38:59 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Bearcat
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USA
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Re: Server Errors.

No harm keeping the techs updated on issues. Thought it was fixed too until I looked this morning. Clogged up again. Just have to be patient until the techs locate the issue and fix it. Until then, might be wise to increase cache so you don't run dry during these episodes.
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Crunching for humanity since 2007!

[Jul 25, 2012 10:59:50 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Zigfried
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Brazil
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Re: Server Errors.

Same here.

Project backoff again this morning.
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[Jul 25, 2012 11:14:20 AM]   Link   Report threatening or abusive post: please login first  Go to top 
pramo
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USA
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Re: Server Errors.

Just have to be patient until the techs locate the issue and fix it. Until then, might be wise to increase cache so you don't run dry during these episodes.
Win.

It might just be me and ymmv but it works often enough to keep busy, seems I have better luck with downloads than uploads but I haven't really paid enough attention to know for sure. FWIW I did go about half dry with a 0.1 day cache so went to 0.2 days and have had enough to keep busy. That said, might go all crazy today and bump to 0.5 just in case. chicken
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[Jul 25, 2012 11:24:23 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Server Errors.

STILL the same
[Jul 25, 2012 11:24:34 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Thargor
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UK
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Re: Server Errors.

My non-Default profiles are all set to 2 days caching of work-units, so they shouldn't run dry unless there's a very serious major issue.

Still having a few issues with uploading, but have enough work cached to just leave the engineers to it......intermittent issues are never fun to investigate, from experience.
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[Jul 25, 2012 11:45:32 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Sid2
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USA
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Re: Server Errors.

FWIW I did go about half dry with a 0.1 day cache so went to 0.2 days and have had enough to keep busy. That said, might go all crazy today and bump to 0.5 just in case. chicken



I got burned running at 0.1.

Close to getting burned with a 0.25.

. . . call out the white shirts with the service cases.
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[Jul 25, 2012 12:04:30 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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