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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Can't Upload Tasks |
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Thread Status: Active Total posts in this thread: 66
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GIBA
Ace Cruncher Joined: Apr 25, 2005 Post Count: 5374 Status: Offline |
hummm, just remembered that thare is a new setting configuration launched few days ago, that limits the transferences of any client, under any specific device profile, or something like that...
----------------------------------------So, maybe you would like to verify yours configs again, and possibilly try the config proposed by Lawrence in the follow thread link: http://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,30239 ... Here is my profile. As far as I know, 0.0 means "Do not apply this restriction". Confirm before connecting to Internet? No Disconnect when done? No Maximum upload rate: 0.0 Kbytes/sec Maximum download rate: 0.0 Kbytes/sec Transfer at most: 0.0 Mbytes every 0 days This setting allows members to choose the max transfer allowed over a multiple day period. It is enforced by version 6.10.46+ of the BOINC agent. ... In my personal config preferences, I prefer set the configs with: Transfer at most 9999.0 Mbytes every 1 day Maximum upload/download rates of 9999.0 Kbytes/sec and it avoid any problem with wrong choices.
Cheers ! GIB@
  Join BRASIL - BRAZIL@GRID team and be very happy ! http://www.worldcommunitygrid.org/team/viewTeamInfo.do?teamId=DF99KT5DN1 |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
The default of that value zero ( equals unlimited ) and if a periodic quota were reached some sort of message would be logged, plus the "Network based on preferences" must be selected for that to work. The one message posted "Internet access OK, project server may be temporarily down" indicates another issue, that's why we'd like to see a message log copy and not a single selected line.
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WCG
Please help to make the Forums an enjoyable experience for All! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
ok, I copy&paste the log messages:
--------------------------- 04/11/2010 22:14:59 Starting BOINC client version 6.10.58 for windows_x86_64 04/11/2010 22:14:59 log flags: file_xfer, sched_ops, task 04/11/2010 22:14:59 Libraries: libcurl/7.19.7 OpenSSL/0.9.8l zlib/1.2.3 04/11/2010 22:14:59 Data directory: C:\BOINCdata 04/11/2010 22:14:59 Running under account Marcolino 04/11/2010 22:14:59 Processor: 2 GenuineIntel Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz [Family 6 Model 15 Stepping 6] 04/11/2010 22:14:59 Processor: 4.00 MB cache 04/11/2010 22:14:59 Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 lm vmx tm2 pbe 04/11/2010 22:14:59 OS: Microsoft Windows 7: Ultimate x64 Edition, (06.01.7600.00) 04/11/2010 22:14:59 Memory: 2.00 GB physical, 4.00 GB virtual 04/11/2010 22:14:59 Disk: 55.80 GB total, 25.44 GB free 04/11/2010 22:14:59 Local time is UTC +1 hours 04/11/2010 22:14:59 ATI GPU 0: ATI Radeon HD 2900 (RV600) (CAL version 1.4.838, 512MB, 385 GFLOPS peak) 04/11/2010 22:14:59 World Community Grid URL http://www.worldcommunitygrid.org/; Computer ID 1378049; resource share 100 04/11/2010 22:14:59 World Community Grid General prefs: from World Community Grid (last modified 10-Dec-2008 10:46:43) 04/11/2010 22:14:59 World Community Grid Computer location: home 04/11/2010 22:14:59 General prefs: using separate prefs for home 04/11/2010 22:14:59 Reading preferences override file 04/11/2010 22:14:59 Preferences: 04/11/2010 22:14:59 max memory usage when active: 614.19MB 04/11/2010 22:14:59 max memory usage when idle: 716.56MB 04/11/2010 22:14:59 max disk usage: 0.25GB 04/11/2010 22:14:59 don't use GPU while active 04/11/2010 22:14:59 (to change preferences, visit the web site of an attached project, or select Preferences in the Manager) 04/11/2010 22:14:59 Not using a proxy 04/11/2010 22:14:59 Suspending computation - initial delay 04/11/2010 22:15:30 World Community Grid Started upload of nw391_00022_15_0 04/11/2010 22:15:57 Project communication failed: attempting access to reference site 04/11/2010 22:15:57 World Community Grid Temporarily failed upload of nw391_00022_15_0: HTTP error 04/11/2010 22:15:57 World Community Grid Backing off 1 min 0 sec on upload of nw391_00022_15_0 04/11/2010 22:15:59 Internet access OK - project servers may be temporarily down. 04/11/2010 22:16:29 World Community Grid Sending scheduler request: Requested by project. 04/11/2010 22:16:29 World Community Grid Not reporting or requesting tasks 04/11/2010 22:16:57 World Community Grid Started upload of nw391_00022_15_0 04/11/2010 22:17:00 World Community Grid [error] Error reported by file upload server: [nw391_00022_15_0] locked by file_upload_handler PID=1253 04/11/2010 22:17:00 World Community Grid Temporarily failed upload of nw391_00022_15_0: transient upload error 04/11/2010 22:17:00 World Community Grid Backing off 1 min 0 sec on upload of nw391_00022_15_0 04/11/2010 22:17:01 Project communication failed: attempting access to reference site 04/11/2010 22:17:01 World Community Grid Scheduler request failed: Server returned nothing (no headers, no data) 04/11/2010 22:17:03 Internet access OK - project servers may be temporarily down. ------------------------------- I have no new work/message in download and all my 8 "100% works" waiting for upload. Config: ------------------- Confirm before connecting to Internet? No Disconnect when done? No Maximum upload rate: 0.0 Kbytes/sec Maximum download rate: 0.0 Kbytes/sec Transfer at most: 1000.0 Mbytes every 1 days ------------------- but I also tried with ------------------- Confirm before connecting to Internet? No Disconnect when done? No Maximum upload rate: 0.0 Kbytes/sec Maximum download rate: 0.0 Kbytes/sec Transfer at most: 1000.0 Mbytes every 0 days ------------------- but with no better results :-( |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Okay, so you have too many uploads pending to get new downloads and it seems one upload has a problem:
----------------------------------------04/11/2010 22:17:00 World Community Grid [error] Error reported by file upload server: [nw391_00022_15_0] locked by file_upload_handler PID=1253 04/11/2010 22:17:00 World Community Grid Temporarily failed upload of nw391_00022_15_0: transient upload error Normally this should reset, but now seems to need tech intervention.
WCG
Please help to make the Forums an enjoyable experience for All! |
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GIBA
Ace Cruncher Joined: Apr 25, 2005 Post Count: 5374 Status: Offline |
Both preferences settings for maximum memory usage and disk space usage are too low in my opinion:
----------------------------------------... 04/11/2010 22:14:59 Preferences: 04/11/2010 22:14:59 max memory usage when active: 614.19MB 04/11/2010 22:14:59 max memory usage when idle: 716.56MB 04/11/2010 22:14:59 max disk usage: 0.25GB ... and once it probably will not affect much your machine performance (due low usage of BOINC client), except if you are running applications that will request too much this resources, I would like to suggest you to increase this values in your config device profiles until the maximum available in both cases (I bet that it will not impact your machine, but test please). And Sekerob have sure about zero settings... use it and forgot my coment about.
Cheers ! GIB@
---------------------------------------- Join BRASIL - BRAZIL@GRID team and be very happy ! http://www.worldcommunitygrid.org/team/viewTeamInfo.do?teamId=DF99KT5DN1 [Edit 1 times, last edit by GIBA at Nov 4, 2010 9:35:59 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi again,
I tried to upgrade the max memomry and max disk but this not affects the upload problem... I also tried to cancel one or more uploads (losing points) but again.. it doesn't work... Now I unistalled BOINC and will install again.. hope will work |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
The memory settings were of no relevance. You have been crunching successfully albeit them being a bit on the tight side.
----------------------------------------I've asked a tech to look in. Something changed and that does not happen all by itself. If there's a router or a proxy of some kind not in your control it's an area to check out. Port 80, 443 and 31416 have to be open outward. Maybe they'll ask to add some log flags into the the config file. Whilst you've got completed results, maybe cutting the losses with now 4 days+ idle and do a project reset.
WCG
Please help to make the Forums an enjoyable experience for All! |
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GIBA
Ace Cruncher Joined: Apr 25, 2005 Post Count: 5374 Status: Offline |
I faced problem like you months ago, with some similar characteristics (for example don't upload nothing) but was a kind of page file issue related with the size of virtual memory available to manage the machine.
----------------------------------------At that time, I make a huge mistake selecting my Additional Work Buffer Days to capture 10 days of DDDT2 project type A WU's, and it happened, so the client become very slow and the cache filled completely with serious constrains to upload anything. Take time to solve, and I changed my machine virtual memory limits to high values (to avoid any aspects related with page file issues), unselecting too the Windows management of its resources of machine, and waiting days until almost all WU's finished its uploads, and just after it the BOINC client solve itself the problem uploading automatically the 3 or 4 WU's that was impacted the queue and which remain traped in the upload queue without solution, but just at the final uploading of any other WU available, and if I remeber it was the aparent reason that difficulted the uploading of any other WU's during days.
Cheers ! GIB@
Join BRASIL - BRAZIL@GRID team and be very happy ! http://www.worldcommunitygrid.org/team/viewTeamInfo.do?teamId=DF99KT5DN1 |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I'm getting a similar issue at the moment (well, for the past 5 days apparently). No fresh work coming in, two Clean Energy tasks stuck in "uploading", 3 transfers stuck in whatever state they're in since I don't know when (doesn't seem to be any columns to tell me about that). Network connectivity seems fine here. Last few lines of message log has:
Sun 07 Nov 2010 11:02:50 CST||Project communication failed: attempting access to reference site Sun 07 Nov 2010 11:02:50 CST|World Community Grid|Temporarily failed download of HFCC_n1_02415164_n1_0000_wcgrid.00021.gpf.gzb: HTTP error Sun 07 Nov 2010 11:02:50 CST|World Community Grid|Backing off 2 hr 9 min 53 sec on download of HFCC_n1_02415164_n1_0000_wcgrid.00021.gpf.gzb Sun 07 Nov 2010 11:03:30 CST||Internet access OK - project servers may be temporarily down. Sun 07 Nov 2010 12:18:48 CST|World Community Grid|Started upload of E200483_457_A.24.C20H13NOSSe.94.0.set1d06_1_4 Sun 07 Nov 2010 12:18:51 CST|World Community Grid|Temporarily failed upload of E200483_457_A.24.C20H13NOSSe.94.0.set1d06_1_4: HTTP error Sun 07 Nov 2010 12:18:51 CST|World Community Grid|Backing off 1 hr 10 min 34 sec on upload of E200483_457_A.24.C20H13NOSSe.94.0.set1d06_1_4 Sun 07 Nov 2010 12:58:33 CST|World Community Grid|Started upload of E200483_049_A.24.C20H15NS2Si.7.1.set1d06_0_4 Sun 07 Nov 2010 12:58:36 CST|World Community Grid|Temporarily failed upload of E200483_049_A.24.C20H15NS2Si.7.1.set1d06_0_4: HTTP error Sun 07 Nov 2010 12:58:36 CST|World Community Grid|Backing off 30 min 53 sec on upload of E200483_049_A.24.C20H15NS2Si.7.1.set1d06_0_4 Sun 07 Nov 2010 13:06:42 CST|World Community Grid|Started upload of E200483_457_A.24.C20H13NOSSe.94.0.set1d06_1_4 Sun 07 Nov 2010 13:06:42 CST|World Community Grid|Started upload of E200483_049_A.24.C20H15NS2Si.7.1.set1d06_0_4 Sun 07 Nov 2010 13:06:42 CST|World Community Grid|Started download of HFCC_n1_02415164_n1_0000_wcgrid.00021.gpf.gzb Sun 07 Nov 2010 13:06:46 CST|World Community Grid|Temporarily failed upload of E200483_457_A.24.C20H13NOSSe.94.0.set1d06_1_4: HTTP error Sun 07 Nov 2010 13:06:46 CST|World Community Grid|Backing off 1 hr 45 min 28 sec on upload of E200483_457_A.24.C20H13NOSSe.94.0.set1d06_1_4 Sun 07 Nov 2010 13:06:46 CST|World Community Grid|Temporarily failed upload of E200483_049_A.24.C20H15NS2Si.7.1.set1d06_0_4: HTTP error Sun 07 Nov 2010 13:06:46 CST|World Community Grid|Backing off 1 min 22 sec on upload of E200483_049_A.24.C20H15NS2Si.7.1.set1d06_0_4 Sun 07 Nov 2010 13:06:47 CST||Project communication failed: attempting access to reference site Sun 07 Nov 2010 13:06:47 CST|World Community Grid|Temporarily failed download of HFCC_n1_02415164_n1_0000_wcgrid.00021.gpf.gzb: HTTP error Sun 07 Nov 2010 13:06:47 CST|World Community Grid|Backing off 43 min 31 sec on download of HFCC_n1_02415164_n1_0000_wcgrid.00021.gpf.gzb Sun 07 Nov 2010 13:06:49 CST||Internet access OK - project servers may be temporarily down. Sun 07 Nov 2010 13:08:09 CST|World Community Grid|Started upload of E200483_049_A.24.C20H15NS2Si.7.1.set1d06_0_4 Sun 07 Nov 2010 13:08:12 CST|World Community Grid|Temporarily failed upload of E200483_049_A.24.C20H15NS2Si.7.1.set1d06_0_4: HTTP error Sun 07 Nov 2010 13:08:12 CST|World Community Grid|Backing off 3 hr 24 min 11 sec on upload of E200483_049_A.24.C20H15NS2Si.7.1.set1d06_0_4 Squid logs on my border firewall show: 1289098085.616 1159 172.16.0.8 TCP_MISS/200 5115 CONNECT grid.worldcommunitygrid.org:443 - DIRECT/198.20.8.241 - 1289098087.326 589 172.16.0.8 TCP_MISS/200 354 POST http://cleanenergy.worldcommunitygrid.org/prod/cep2/file_upload_handler - DIRECT/140.247.231.147 text/plain 1289098088.758 0 172.16.0.8 TCP_MISS/417 1962 POST http://cleanenergy.worldcommunitygrid.org/prod/cep2/file_upload_handler - NONE/- text/html 1289098089.356 599 172.16.0.8 TCP_MISS/200 354 POST http://cleanenergy.worldcommunitygrid.org/prod/cep2/file_upload_handler - DIRECT/140.247.231.147 text/plain 1289098089.842 0 172.16.0.8 TCP_MISS/417 1962 POST http://cleanenergy.worldcommunitygrid.org/prod/cep2/file_upload_handler - NONE/- text/html The 417's on the POST appear odd. Can anybody tell me where to look from here? Cheers, Daryl. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
 Sure, dt-wgc. Post the Messages tab after a reboot so we know what your setup is. We might recommend making some changes in your profile and then doing a (ugh!) Project Reset. When confronted with the unknown, we try a few simple things first, then start recommending heroic action if the easy tries fail.  Lawrence |
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