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Former Member
Cruncher
Joined: May 22, 2018
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Re: A complaint

We've also found that only a very small percentage read the forum announcements also. We always see several messages saying "what happened?" even though an announcement was made.

That may be why the auto opt-in came along.

Got'ta lead em to water but can't make 'em crunch. tongue

I'm not making excuses ... just observing what I see.

And you are dead on right with those statements.
I'm back to email being the best option.
If there are people that have an issue with WCG sending them an email to announce and explain a new project thats their problem, not WCG's.
Email is the best way to communicate to everyone in one mass mailing.
No one can say they weren't informed, thats for sure.

But they will.
[May 16, 2008 12:36:32 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Joined: May 22, 2018
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Re: A complaint

I had to get up at 4:30 this morning, arrive at the office at 5:30, spend two and a half hours manually deleting the rice WUs from my 100 machines, before getting on with my normal life. Needless to say I was not thrilled about it.

How about a little respect and consultation with the project participants who are your partners and not your servants?

What was the rush to bring the rice project up to speed so fast? There is no global shortage of rice as far as I know, just hoarding and financial speculation leading to the recent price hikes.

And whatever happened to beta testing before project rollout? I hate wasting machine hours on WUs that were not set up or tested properly. Being given credit for errors doesn't excite me, receiving credit for good work does.

DDTUNG cool
[May 16, 2008 1:01:53 AM]   Link   Report threatening or abusive post: please login first  Go to top 
retsof
Former Community Advisor
USA
Joined: Jul 31, 2005
Post Count: 6824
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Re: A complaint

Everything is run through a beta test. You can participate if you want, but you could get *any* project, even Rice.

What was that about "not reading"? There's a beta project section in the forum.

Got'ta lead em to water but can't make 'em crunch. tongue


Even after that, there are things that can only found by thousands of devices beating on it.
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SUPPORT ADVISOR
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School i7 4770 8threads
Default+GPU Ryzen 7 3700X 16threads
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[Edit 3 times, last edit by retsof at May 16, 2008 1:28:18 AM]
[May 16, 2008 1:12:11 AM]   Link   Report threatening or abusive post: please login first  Go to top 
retsof
Former Community Advisor
USA
Joined: Jul 31, 2005
Post Count: 6824
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Re: A complaint

I don't object to e-mail. Reading the forum announcement is easy. Digging the one critical e-mail out of 200+ spam messages per day can be tedious, however.

I usually watch my own queues closely. If something starts behaving differently, I come in to the forum to figure out what happened.
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SUPPORT ADVISOR
Work+GPU i7 8700 12threads
School i7 4770 8threads
Default+GPU Ryzen 7 3700X 16threads
Ryzen 7 3800X 16 threads
Ryzen 9 3900X 24threads
Home i7 3540M 4threads50%
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[Edit 2 times, last edit by retsof at May 16, 2008 1:23:02 AM]
[May 16, 2008 1:14:08 AM]   Link   Report threatening or abusive post: please login first  Go to top 
retsof
Former Community Advisor
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Joined: Jul 31, 2005
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Re: A complaint

What was the rush to bring the rice project up to speed so fast? There is no global shortage of rice as far as I know, just hoarding and financial speculation leading to the recent price hikes.
WCG is always considering several projects in the pipeline, or would like to. This one was ready to go. It can be several months or even a year or more after the original proposal.

Rice in southern Myanmar was trashed. Rice is Australia was fried. Fresh water can also be a problem.

one opinion: (I have not searched exhaustively)
http://midsouthfarmer.com/index.aspx?ascxid=f...;fpsid=33819&fpstid=2

The Global Situation

Only 7% of global rice production is traded internationally, which means any government interference in export or import markets can have a dramatic impact on rice supplies and prices. Government restrictions in countries such as India, China, Egypt and Vietnam have contributed to supply concerns in an already tight export market. These embargos by major exporters pushed prices up rapidly, and currently over 30 percent of global trade in rice is under restriction.

As the fourth largest exporter of rice, the U.S. has always been a supporter of free and open trade. With Asia accounting for nearly 90 percent of global rice consumption, government rice export bans are designed to ensure an adequate domestic supply while controlling prices in those countries where rice is a staple of the local diet. But such bans make the supply and price situation worse for importing countries and threaten the stability of the global rice trading system.

Supply and demand are cyclical over time. Supply will catch up to demand. In the short term, harvesting of the spring crop in Southeast Asia is about to begin. Harvesting of the U.S. crop begins in July and ends in September. The availability of rice from those crops will ease some of the pressure driven by world demand.

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SUPPORT ADVISOR
Work+GPU i7 8700 12threads
School i7 4770 8threads
Default+GPU Ryzen 7 3700X 16threads
Ryzen 7 3800X 16 threads
Ryzen 9 3900X 24threads
Home i7 3540M 4threads50%
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[Edit 1 times, last edit by retsof at May 16, 2008 1:26:05 AM]
[May 16, 2008 1:21:35 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Joined: May 22, 2018
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Re: A complaint

Hello ddtung,
There were some Beta work units. Nevertheless, the full rollout caught a number of problems. Some work units caused a memory leak. This was easily replicated on the project machines, so the programmers tracked it down and fixed it in hours. Some work units wrote much larger output files than the Beta WUs did, so we increased the size limit. The project scientists made some errors forming the work units. Well, that is easily corrected with experience. Now they have the experience.

It was a smooth rollout, compared with some. Of course, we got some complaints because it took several hours to run the script that added the new project to everybody's preferences. Some eager-beavers complained that they would have to add it manually. We explained that they could just wait and it would eventually be added automatically. biggrin Of course, after that , we knew that we would then get the complaints from the reverse side of that coin. BOINC is not really designed for a project with multiple projects coming and going. It would be nice to have a more complex interface that allowed more choice. For the moment, we are looking forward to the end of the UD client, which will let us go to work implementing the standard BOINC server design and get the BOINC Account Manager fully operational.

I (personally) do not think that the staff will even consider adding complexity to the server code before we have implemented the BOINC standard.

But it never hurts to request a desired feature.

Lawrence
[May 16, 2008 1:30:23 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Movieman
Veteran Cruncher
Joined: Sep 9, 2006
Post Count: 1042
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Re: A complaint

Hello ddtung,
There were some Beta work units. Nevertheless, the full rollout caught a number of problems. Some work units caused a memory leak. This was easily replicated on the project machines, so the programmers tracked it down and fixed it in hours. Some work units wrote much larger output files than the Beta WUs did, so we increased the size limit. The project scientists made some errors forming the work units. Well, that is easily corrected with experience. Now they have the experience.

It was a smooth rollout, compared with some. Of course, we got some complaints because it took several hours to run the script that added the new project to everybody's preferences. Some eager-beavers complained that they would have to add it manually. We explained that they could just wait and it would eventually be added automatically. biggrin Of course, after that , we knew that we would then get the complaints from the reverse side of that coin. BOINC is not really designed for a project with multiple projects coming and going. It would be nice to have a more complex interface that allowed more choice. For the moment, we are looking forward to the end of the UD client, which will let us go to work implementing the standard BOINC server design and get the BOINC Account Manager fully operational.

I (personally) do not think that the staff will even consider adding complexity to the server code before we have implemented the BOINC standard.

But it never hurts to request a desired feature.

Lawrence

Hello Lawrence,
I think what is being missed in the replies here is that the people that donate the machinery and pay for such would like to know that it is our decision on what projects to run. That is one of the real advantages of WCG as far as I see it. I choose, not someone else.
My interest is in AIDS research as I see that as a major threat to all mankind. With that I would also run the Cancer project but I had a lot of problems running it on my 8 core machines.
That explains my viewpoint and I do respect others.
This issue with automatically adding a project to someones queue is a huge mistake and I can't say that strongly enough.
In effect it says that WCG is deciding what I will run and thats not how it's supposed to work. It also comes across as dictatorial and that I really don't care for.
We are your partners, not your employess to be told what to do.
There's an old expression that "Everyone likes to be asked" and that is fitting here.
Ask me for help and I'll bend over backwards to do so.
Tell me I have to do something and you'll find the most stubborn SOB you've ever met.
Mutual respect is the key to making this all work.
This is the point thats trying to be made here and the only one.

Talk of Betas and errors only blows smoke at the issue.
Do the email process and if people aren't intelligent enough to see it or to "pick it out of 200 spam messages" then maybe they ought to go back to school and learn to read.
I get the spam also but it's no problem whatsoever to pick out what isn't.
Anyone that says thats an issue is well.. You fill in the blanks.
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[Edit 3 times, last edit by Movieman at May 16, 2008 2:12:02 AM]
[May 16, 2008 2:03:21 AM]   Link   Report threatening or abusive post: please login first  Go to top 
retsof
Former Community Advisor
USA
Joined: Jul 31, 2005
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Re: A complaint

Do the email process and if people aren't intelligent enough to see it or to "pick it out of 200 spam messages" then maybe they ought to go back to school and learn to read.
You missed the point. It is not always going to be at the top. I have already been to schools, when they still were schools. The wunes in skul now kant spel wurth a darn. I T I S V E R Y T I M E C O N S U M I N G A N D T A K E S T I M E T H A T I C O U L D B E U S I N G T O R E P L Y T O T H O S E T H A T D O N O T W A N T T O R E A D A N N O U N C E M E N T S .

I only have to look at the titles for some messages and toss them out.

Reading the forum announcements only takes a few seconds....even less if there is nothing new for today.

I got 29 more messages while I was working on this. There are also some useful messages and broadcasts that need attention in various ways.
----------------------------------------
SUPPORT ADVISOR
Work+GPU i7 8700 12threads
School i7 4770 8threads
Default+GPU Ryzen 7 3700X 16threads
Ryzen 7 3800X 16 threads
Ryzen 9 3900X 24threads
Home i7 3540M 4threads50%
----------------------------------------
[Edit 2 times, last edit by retsof at May 16, 2008 2:43:49 AM]
[May 16, 2008 2:32:27 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Joined: May 22, 2018
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Re: A complaint

It is evident that my complaints and viewpoints are falling on deaf ears.

If the same new project rollout procedure is used the next time, WCG will have seen the last of my machine time.

DDTUNG cool
[May 16, 2008 3:55:37 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Joined: May 22, 2018
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Status: Offline
Re: A complaint

sorry but i vote the other way.

i like the automatic opt-in, and if you want to be "democratic", well i think most crunchers prefer it too. consider that possibility.

not only are you are risking losing thousands of computers when a project ends, but you are suggesting that people limit their contributions.

also this issue is in the wrong forum since it is not specifically related to the rice project. try 'suggestions/feedback'.
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[Edit 4 times, last edit by Former Member at May 16, 2008 4:26:39 AM]
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