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tssmith2002
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Project Communication failed: attemping to access to reference site (Resolved)

I am seeing messages in my event log that say "access to reference site succeeded, project servers may be down" I don't see anything posted on the website so I am wondering what is might be wrong with my local machine?

My other BOINC projects are running so i don't think that it is a local network issue.

Todd
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[Edit 1 times, last edit by tssmith2002 at Jun 21, 2007 4:55:10 PM]
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retsof
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Re: Project Communication failed: attemping to access to reference site

Do not change the channel. There is nothing wrong with your set.

It may just be a temporary blip due to resource allocations. I see them now and then, but just sent up a file myself:
6/11/2007 9:34:33 AM|World Community Grid|[file_xfer] Started upload of file 15000653-15000979_0_0
6/11/2007 9:36:01 AM|World Community Grid|[file_xfer] Finished upload of file 15000653-15000979_0_0
and there's a request update for a report of a couple of workunits.
6/11/2007 9:43:58 AM|World Community Grid|Sending scheduler request: Requested by user
6/11/2007 9:43:58 AM|World Community Grid|Reporting 2 tasks
6/11/2007 9:44:19 AM|World Community Grid|Scheduler RPC succeeded [server version 509]


Stay connected for a little while if you can, and report whether anything happens that's out of the ordinary. One server may also be busy, but others may be open (and I got in.)
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[Edit 4 times, last edit by retsof at Jun 11, 2007 2:49:55 PM]
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Sekerob
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Re: Project Communication failed: attemping to access to reference site

I am seeing messages in my event log that say "access to reference site succeeded, project servers may be down" I don't see anything posted on the website so I am wondering what is might be wrong with my local machine?

My other BOINC projects are running so i don't think that it is a local network issue.

Todd

The bolded part is important as it confirms that at least you got a working connection over http/port 80 to the internet and you post here! Should it occur again, can you post 5 lines before and after that message. From my side of the planet to Tx/Co, USA all is fine presently:

11/06/2007 16:51:13|World Community Grid|Sending scheduler request: Requested by user
11/06/2007 16:51:13|World Community Grid|(not requesting new work or reporting completed tasks)
11/06/2007 16:51:18|World Community Grid|Scheduler RPC succeeded [server version 509]
11/06/2007 16:51:18|World Community Grid|Deferring communication for 5 min 3 sec
11/06/2007 16:51:18|World Community Grid|Reason: requested by project

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tssmith2002
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Re: Project Communication failed: attemping to access to reference site

Thanks for the replies and the help. It is still going on and I am posting the lines from my log

Mon 11 Jun 2007 11:25:28 AM EDT|World Community Grid|Sending scheduler request: Requested by user
Mon 11 Jun 2007 11:25:28 AM EDT|World Community Grid|Reporting 2 tasks
Mon 11 Jun 2007 11:25:30 AM EDT||Project communication failed: attempting access to reference site
Mon 11 Jun 2007 11:25:31 AM EDT||Access to reference site succeeded - project servers may be temporarily down.
Mon 11 Jun 2007 11:25:33 AM EDT|World Community Grid|Scheduler request failed: problem with the SSL CA cert (path? access rights?)
Mon 11 Jun 2007 11:25:33 AM EDT|World Community Grid|Deferring communication for 29 min 31 sec
Mon 11 Jun 2007 11:25:33 AM EDT|World Community Grid|Reason: scheduler request failed
Mon 11 Jun 2007 11:30:02 AM EDT|World Community Grid|[file_xfer] Started upload of file lc650_00073_18_0
Mon 11 Jun 2007 11:30:04 AM EDT||Project communication failed: attempting access to reference site
Mon 11 Jun 2007 11:30:04 AM EDT|World Community Grid|[file_xfer] Temporarily failed upload of lc650_00073_18_0: http error
Mon 11 Jun 2007 11:30:04 AM EDT|World Community Grid|Backing off 2 hr 49 min 57 sec on upload of file lc650_00073_18_0
Mon 11 Jun 2007 11:30:05 AM EDT||Access to reference site succeeded - project servers may be temporarily down.
Mon 11 Jun 2007 11:55:07 AM EDT|World Community Grid|Sending scheduler request: Requested by user
Mon 11 Jun 2007 11:55:07 AM EDT|World Community Grid|Reporting 2 tasks
Mon 11 Jun 2007 11:55:10 AM EDT||Project communication failed: attempting access to reference site
Mon 11 Jun 2007 11:55:11 AM EDT||Access to reference site succeeded - project servers may be temporarily down.
Mon 11 Jun 2007 11:55:12 AM EDT|World Community Grid|Scheduler request failed: problem with the SSL CA cert (path? access rights?)
Mon 11 Jun 2007 11:55:12 AM EDT|World Community Grid|Deferring communication for 54 min 46 sec
Mon 11 Jun 2007 11:55:12 AM EDT|World Community Grid|Reason: scheduler request failed
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retsof
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Re: Project Communication failed: attemping to access to reference site

I don't like this:
Mon 11 Jun 2007 11:55:12 AM EDT|World Community Grid|Scheduler request failed: problem with the SSL CA cert (path? access rights?)
The timestamp looks current. Date/time is the same?
What's the matter with secure socket 443? Do you have a firewall that's keeping it from starting? I'm not saying to get rid of the firewall. They must be "trained" to allow the transaction.
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[Edit 2 times, last edit by retsof at Jun 11, 2007 4:17:43 PM]
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tssmith2002
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Re: Project Communication failed: attemping to access to reference site

Date and time are current. I was able to process WU before and this just started so I don't know of any firewall changes that would have blocked it. 443 is open for other types of SSL transactions so I don't know what is happening.

Todd
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tssmith2002
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Re: Project Communication failed: attemping to access to reference site

What would happen if I reset the project? Would I lose the 2 pending uploads? Do you think that resetting might be a good next step?

Todd
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Sekerob
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Re: Project Communication failed: attemping to access to reference site

What OS and BOINC version is this? We had the exact error reported a few days ago on the certificate path

Don't reset yet!

awaiting in baited breath ;>)
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tssmith2002
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Re: Project Communication failed: attemping to access to reference site

My OS is Ubuntu 7.04 Fiesty Fawn x86_64 running on a Pentium D dual-core machine. My BOINC version is 5.8.17 and running BOINC Manager 5.4.11

If you need more logs or details, please ask.

Todd
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Sekerob
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Re: Project Communication failed: attemping to access to reference site

May we please ask you to obtain an official 5.8.16 for linux and re-install (over). http://boinc.berkeley.edu/dl/boinc_5.8.16_i686-pc-linux-gnu.sh

5.8.17 was never meant for production.... a slip up somewhere.

Added: seeing you got x64, an official 64bit version is in prep by Berkeley.... will come when 5.10.x is ready for production.... not that it has any speed impact on WCG work, as that stays AFAIK for now, on 32 bit.
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