*whistles*

This is a known issue, and we have been promised a fix in the next update, which will be a week or two away now.

Device count isn't very helpful anyway, even if it only covers active devices. Many devices are working part time. Better by far to look at the numbers in context, and understand them fully.

And chill!

The member and device counts on the stats page are registered members and registered devices. It's true that the active numbers are less but instead of deleting them, we are working on getting the inactive members back. We figure that a member joined for a reason and became inactive for a reason. If we can figure out some of the main reasons people go inactive, then we'll try to come up with something that will help people stay active.

As an example, we recently sent emails to all members who were inactive for more than 60 days. This effort had a large number of people come back. A lot of inactive members we surprised that they were inactive and thanked us for letting them know. Many of these said that they promptly rejoined. Many of the inactive members had technical issues which we helped them resolve. The support mail traffic has been very heavy in the last few weeks and we've handled hundreds of emails from members helping them get back on the grid.

We now have a weekly mailing to inactive members. As soon as someone goes over 60 days, we send them an email.

Later this week we'll be sending out a quarterly newsletter which will remind more people to rejoin as well.

We're trying ... but thanks for making sure we stay honest.

The mailing is easy and responding to the emails is behind the firewall so we have to handle it by ourselves. We'll give it some thought how members can help. Thanks for asking.

i'm no computer tech, but the first thing i did to make this prog more palatable was to turn off the screen saver, which for some reason is installed and runs by default.

screen savers use a lot of resources, even if just waiting in the background for a chance to deploy.

you might want to alert people to screen saver options, and probably not have it set itself up by default.

no person i know would have a clue that you had done that or any more clues as to how to turn it off, and most of them would wig out if i even attempted to show them, through some kind of built in fear of technology.

is there a psycological term for that yet ?

Didactylos?


from Lewis Carroll Veteran Cruncher

why would others say this ?


from the "Help" section "Screen Saver"