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TonyEllis
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Re: Team stats maybe ?...

Finally finished - just before 5:50 AM UTC on Wednesday, May 22

So...

We are not considering this complete at the moment

Certainly NOT...

This is annoying on two accounts as well as access to the stats... it is the middle of the work day in this part of the world...

1. Frequently logged off during these long updates which looses my forum profile until logging in again.
2. Not able to get into Device Manager to update device profiles...

Why prevent login during this long update and just allow access to none statistics like options...

These annoyances were not so bad when updates took less than on hour and easily planned around - but the updates are now stretching into many hours, and have done so since May 5th...
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[Edit 1 times, last edit by TonyEllis at May 22, 2019 6:03:33 AM]
[May 22, 2019 6:02:32 AM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Team stats maybe ?...

TonyEllis,

I did see the stats took a lot longer than the night before. We are engaged with the storage team where the database is hosted to see if we can figure out why we are getting such large swings of inconsistency.

Thanks,
-Uplinger
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JmBoullier
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Re: Team stats maybe ?...

Since my initial reporting on May 15 there have been 3 other days where stats completed less late (about 2 AM UTC this morning) and on these 3 days the problem I have reported occurred again, i.e. team numbers have not been updated in My Contribution and in My Team.

Could it be that the operation which should have performed these updates is what is running much slowly on the other days?

Edit: And that would be consistent with the fact that midday stats (which don't update team stats) are not affected by this problem.
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Team--> Decrypthon -->Statistics/Join -->Thread
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[Edit 1 times, last edit by JmBoullier at May 23, 2019 4:55:42 AM]
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Former Member
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Re: Team stats maybe ?...

They are affected! Used to be 30 minutes or less, now 75 minutes or more before the xml data can be pulled.
[May 23, 2019 7:00:53 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Team stats maybe ?...

The "My Team" numbers for May 23rd were not updated. They are the same as they were for May 22nd.
[May 24, 2019 10:44:13 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Team stats maybe ?...

They are affected! Used to be 30 minutes or less, now 75 minutes or more before the xml data can be pulled.

Today on or before 12:52PM UTC, 23 minutes better than yesterday.
[May 24, 2019 1:01:13 PM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Team stats maybe ?...

We are not getting consistent usage from our database and still working with the hosting/storage team to figure out why.

Thanks,
-Uplinger
[May 24, 2019 4:56:57 PM]   Link   Report threatening or abusive post: please login first  Go to top 
TonyEllis
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Re: Team stats maybe ?...

Today the update finished at about the same time as it did before these late finish problems started...

Thanks for the work on this...

What is interesting is the post by knreed in the "Total Members statistic on Global Statistics page dropping?" thread https://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,41601

Wonder if there is a connection between the late finish problem discussed here and the Team Statistics changes discussed by knreed...
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[Edit 2 times, last edit by TonyEllis at May 26, 2019 8:34:39 AM]
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Former Member
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Re: Team stats maybe ?...

A new script which periodically quizzes just 1 field through the API, total runtime, determined that the value was higher than the last full retrieve and went after the whole lot at 00:31 UTC. At least that part seems to have stabilized back to a meeting and exceeding volunteers expectations.


[May 26, 2019 6:45:01 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Team stats maybe ?...

It's 9:20 in DC. Someone forgot to bring the attitude adjuster to work, for the xml data is stale at 13:20 UTC
[May 29, 2019 1:21:24 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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