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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: New website design!!! |
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Thread Status: Active Total posts in this thread: 203
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ErikaT
Former World Community Grid Admin USA Joined: Apr 27, 2009 Post Count: 912 Status: Offline Project Badges: 
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I have notified the techs of the issues with the website on the different browsers.
Thanks... ErikaT |
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ErikaT
Former World Community Grid Admin USA Joined: Apr 27, 2009 Post Count: 912 Status: Offline Project Badges:
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I have notified the techs of the issues with the website on the different browsers. Thanks... ErikaT We have tested on IE 8-11 and have not encountered any issues. If you are still experiencing issues with the website, please let us know again and specify the browser and OS you are using. Thanks! ErikaT |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I am using IE 11 and it is now working.
----------------------------------------Thanks Erika. A few minutes later and now it is not working. My OS is Windows 7 Home Premium with Service Pack 1. [Edit 1 times, last edit by Former Member at Jun 2, 2014 8:16:43 PM] |
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branjo
Master Cruncher Slovakia Joined: Jun 29, 2012 Post Count: 1892 Status: Offline Project Badges: 
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Still the same.
----------------------------------------At home nothing works (except of Forums): - Mac OS X 10.9.3: Safari, Chrome, Opera (all 3 the most recent versions) - Win7 HP SP1, 64-b: IE11, Chrome Other location: - XP SP3: IE8 does not work, Chrome works. ETA: forgot to mention iOS 7.1.1: both Safari and Chrome dont work  Crunching@Home since January 13 2000. Shrubbing@Home since January 5 2006  [Edit 2 times, last edit by branjo at Jun 3, 2014 2:30:05 AM] |
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ErikaT
Former World Community Grid Admin USA Joined: Apr 27, 2009 Post Count: 912 Status: Offline Project Badges:
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Thanks for letting us know...I've passed this along to the team and we will look in to it.
ErikaT |
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branjo
Master Cruncher Slovakia Joined: Jun 29, 2012 Post Count: 1892 Status: Offline Project Badges:
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Thanks Erika
---------------------------------------- Crunching@Home since January 13 2000. Shrubbing@Home since January 5 2006 |
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uplinger
Former World Community Grid Tech Joined: May 23, 2005 Post Count: 3952 Status: Offline Project Badges: 
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Branjo,
I have recycled the website, please let me know if that fixes it. I'm looking at the logs and I don't see anything out of the ordinary. Let me know if that helps. Thanks, -Uplinger |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Uplinger,
Still not working. |
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uplinger
Former World Community Grid Tech Joined: May 23, 2005 Post Count: 3952 Status: Offline Project Badges:
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Hmm...I have tried on various browsers but can not recreate this issue. I'm going to attempt a few more things from my end. But in the mean time, can you please clear your cache and cookies to see if something is stuck. Usually by going into 'private'/'incognito' mode will simulate this.
Thanks, -Uplinger |
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uplinger
Former World Community Grid Tech Joined: May 23, 2005 Post Count: 3952 Status: Offline Project Badges:
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Ok, I've stopped each of the webservers and ran the site from only one of them to make sure it wasn't an issue with the load balancer. Basically confirming that it wasn't bad luck that you were getting routed to a bad server. I've tested going to the My Contributions page using Saffari 7.0.4 on Mac Maverick, IE 11.0.8 and FF 29.0.1 on Windows 7 SP1.
----------------------------------------Edit: forgot to mention that I have not seen the error 500 page during any of my tests. Thanks, -Uplinger [Edit 1 times, last edit by uplinger at Jun 3, 2014 2:22:41 PM] |
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