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I need a bath
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Re: One of my PC's won't download new work?

perhaps a known issue post is needed for this?
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[Mar 26, 2012 6:58:51 PM]   Link   Report threatening or abusive post: please login first  Go to top 
TSM-Family
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Re: One of my PC's won't download new work?

I just noticed that I've been experiencing the same issue on select machines for ... a couple days(?) I haven't read this complete thread, but was planning to see what might be common and why there's a difference.

BTW ... the message log on the affected machines reads the same as the other posts. It should be noted that several of my affected units are in differenct locations ... on differenct networks ... different ISP's, etc. None have actually experienced a problem with normal network functionality.

The standard boinc message log (without additional debug levels activated) appears to indicate there's a problem making a connection to a server that is providing the work units. I also had a server fail to download the core files after successfully attaching to WCG.

I've noticed a couple people trying different fixes, but no silver bullets.

Did I miss a solution somewhere along the line?
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[Mar 26, 2012 8:50:59 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: One of my PC's won't download new work?

The silver bullet has a corkscrew trajectory... some persist in wanting to dodge it. The one working is the temp addition of the direct IP into the hosts fileif you go up in this thread [worked for someone in other thread as well], but that wont help you if you don't have access to those devices [which is why all mine have LogMeIn so I can remote access and boot if necessary]

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[Mar 26, 2012 9:00:30 PM]   Link   Report threatening or abusive post: please login first  Go to top 
TSM-Family
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Re: One of my PC's won't download new work?

Thanks ... I'll go do some more reading. I can setup a tunnel to each of the remote networks and get to the machines pretty easily.

Just a matter of time.... never seems to be enough. :-)

Any speculation as to a root cause or long-term solution?

Best regards,

T
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[Mar 26, 2012 9:43:46 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: One of my PC's won't download new work?

The silver bullet has a corkscrew trajectory... some persist in wanting to dodge it. The one working is the temp addition of the direct IP into the hosts file

As well as being messy, it's not perfect. My P4's initiated 52 HCMD2 .pdb.gzb downloads since I put 198.20.8.241 in /etc/hosts. 11 have failed and been retried. A 20% failure rate is better than 100%, but still pretty awful.

The failure rate for downloads for that machine for the 4 years up until 25th Mar was around 3%. To put it another way: Failed file downloads for the last 2 days on that machine are about the same number as for the previous 4 years.

I would have hoped the massive number of failures and the waste of resources on the servers dealing with them would have been logged and that a "known issue" post would have been posted for this.
[Mar 27, 2012 1:04:11 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: One of my PC's won't download new work?

Additionally, machines are Erroring out because they can't download the files, causing unnecessary repairs to be issued:

<core_client_version>6.10.17</core_client_version>
<![CDATA[
<message>
WU download error: couldn't get input files:
<file_xfer_error>
<file_name>hcmd2.1C1U_H.clustersOccur.pdb.gzb</file_name>
<error_code>-200</error_code>
</file_xfer_error>
</message>

I think it's about time someone reminded the techs that we provide our machines for useful work, not just to waste tons of bandwidth (which, you know, some of us have to pay for) and maybe they should at least acknowledge the problem and inform all users about it.
[Mar 27, 2012 3:30:22 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: One of my PC's won't download new work?

Hello Kremmen,
confused BOINC 6.10.17?
WCG waited until a whole list of bugs were fixed in the 6.10 series, then recommended BOINC 6.10.58. Which projects are having trouble with BOINC 6.10.17?

Lawrence

Added: I had better say that I have run a number of HCMD2 units the last 2 days but the very last one errored out on my machine. The first error in a week, I think.
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[Edit 1 times, last edit by Former Member at Mar 27, 2012 6:04:26 AM]
[Mar 27, 2012 6:01:49 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: One of my PC's won't download new work?

BOINC 6.10.17?

It's not mine. That's one that died that I received a repair job for. I used the /etc/hosts "fix" after my machines did nothing except suck bandwidth for over a day. Those who don't happen to look at their logs are in a far worse situation. ... And perhaps end up aborting the transfers....

<core_client_version>6.10.56</core_client_version>
<![CDATA[
<message>
WU download error: couldn't get input files:
<file_xfer_error>
<file_name>hcmd2.2ZGV_A.clustersOccur.pdb.gzb</file_name>
<error_code>-197</error_code>
<error_message>user requested transfer abort</error_message>
</file_xfer_error>
</message>
[Mar 27, 2012 1:44:36 PM]   Link   Report threatening or abusive post: please login first  Go to top 
pramo
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Re: One of my PC's won't download new work?

today, another Windows box running 6.6.38 had stuck trying to download Sn2s. Installed 6.10.58 over top, it finished the download and started running the task.
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[Mar 27, 2012 10:43:25 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: One of my PC's won't download new work?

I've started to switch back to having normal /etc/hosts files and, so far, downloads are still working.
[Mar 28, 2012 12:42:29 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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