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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: update maintenace (resolved) |
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Thread Status: Active Total posts in this thread: 72
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Messsage received
We have cleared it again. We will add some intelligence to these scripts so that short conditions like this do not cause a disruption. We have not yet had the time to do it. thanks, knreed rgds JP |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges: 
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Just to fill folks in a bit on what is going on.
About 2 weeks ago we experienced an issue where we got a number of connection requests that opened but then stopped sending any data. This actually caused our servers to fail and require someone to go onsite to the data center and physically power off and power on the machines. As result, we implemented some scripts to protect the servers from failure when a similar condition is detected - in this case we are checking to see how many instances of the file_upload script are running at the sametime. However, it appears that their are some transient issues that will cause short terms spikes in the number of upload instances. This results in our scripts automatically disabling uploads to protect the servers. This is what you are seeing. We need to add some intelligence into the scripts so that it periodically will re-enable downloads so that we can see if the issue has resolved itself on its own. At any rate, we have re-enabled downloads at this time. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Thanks a lot again for quick response , and good talking to you Kevin
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Indeed, it seems ok again!
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi.
----------------------------------------Got this again just now, are you working on the servers or has the problem came back. Tue 15 Jun 2010 14:32:18 EST|World Community Grid|[error] Error on file upload: Maintenance underway: file uploads are temporarily disabled. Tue 15 Jun 2010 14:32:18 EST|World Community Grid|Temporarily failed upload of faah14536_ZINC00872496_xEN_2nd_md00020_03_0_0: transient upload error Tue 15 Jun 2010 14:32:20 EST|World Community Grid|[error] Error on file upload: Maintenance underway: file uploads are temporarily disabled. Tue 15 Jun 2010 14:32:20 EST|World Community Grid|Temporarily failed upload of faah14536_ZINC00872496_xEN_2nd_md00020_03_0_1: transient upload error Files did upload after a few retry's. Edit// Other projects are affected to not just faah. Tue 15 Jun 2010 14:53:46 EST|World Community Grid|Started upload of CMD2_0563-LSD1A.clustersOccur-1R5S_A.clustersOccur_102_852315_854343_0_0 Tue 15 Jun 2010 14:53:48 EST|World Community Grid|[error] Error on file upload: Maintenance underway: file uploads are temporarily disabled. Tue 15 Jun 2010 14:53:48 EST|World Community Grid|Temporarily failed upload of CMD2_0563-LSD1A.clustersOccur-1R5S_A.clustersOccur_102_852315_854343_0_0: transient upload error Tue 15 Jun 2010 14:53:48 EST|World Community Grid|Backing off 1 min 0 sec on upload of CMD2_0563-LSD1A.clustersOccur-1R5S_A.clustersOccur_102_852315_854343_0_0 [Edit 1 times, last edit by Former Member at Jun 15, 2010 4:57:48 AM] |
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JmBoullier
Former Community Advisor Normandy - France Joined: Jan 26, 2007 Post Count: 3715 Status: Offline Project Badges: 
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@knreed
----------------------------------------This is what you are seeing. We need to add some intelligence into the scripts so that it periodically will re-enable downloads so that we can see if the issue has resolved itself on its own. Kevin, if I understand the problem and what you are doing correctly I presume it should be uploads and not downloads in these two sentences, no?At any rate, we have re-enabled downloads at this time. @P . P . L . Edit// Other projects are affected to not just faah. I don't think that the upload procedures are project specific. If uploading does not work, it affects all projects the same. knreed will certainly correct me if this assumption is wrong. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
 have the same problem, can't upload any result same text as P.P.L. : Error on file upload: Maintenance underway: file uploads are temporarily disabled. what's up again with the servers ?, was this planned or is there a realy big problem again ? greez from Swizzerland Edit: the srvers get running in same time i wrote text above...... now it works again  [Edit 1 times, last edit by Former Member at Jun 15, 2010 2:04:11 PM] |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
An FAQ penned this morning for the patient and the not so patient: http://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,29204
----------------------------------------I've left it in a least maintenance required state since various client are bound to behave differently, past, present, and future versions and deeper detail is only of interest to the code breakers.
WCG
Please help to make the Forums an enjoyable experience for All! |
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pcwr
Ace Cruncher England Joined: Sep 17, 2005 Post Count: 10903 Status: Offline Project Badges: 
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problem..
----------------------------------------Message from server: Server can't open database. Patrick  |
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gb009761
Master Cruncher Scotland Joined: Apr 6, 2005 Post Count: 2982 Status: Offline Project Badges:
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That's no 'problem' - it's a regular maintenance task, which clears itself with no issues (check out the FAQ's)
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