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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: update maintenace (resolved) |
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Thread Status: Active Total posts in this thread: 72
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Warped@RSA
Senior Cruncher South Africa Joined: Jan 15, 2006 Post Count: 423 Status: Offline Project Badges: 
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I have 24 WUs from 10 devices that have completed but cannot be uploaded. The problem appears to have developed about 2 hours ago, around 13:30 UTC. The bulk of the messages I'm seeing are: Started upload of X0000070560949200607111944_1_0 [error] Error on file upload: Maintenance underway: file uploads are temporarily disabled. Temporarily failed upload of X0000070560949200607111944_1_0: transient upload error Backing off 1 min 0 sec on upload of X0000070560949200607111944_1_0 With an occasional: Project communication failed: attempting access to reference site Temporarily failed upload of X0000070580762200606141426_0_0: HTTP error Backing off 9 min 31 sec on upload of X0000070580762200606141426_0_0 Internet access OK - project servers may be temporarily down. Downloads are working fine. Internet access is fine, have power-cycled the modem and router with no change. It really looks to be a server side problem Bill P I am getting exactly the same, despite rebooting.
Dave
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Okay, got it too and may explain the somewhat lower midday stats totals than what was expected:
----------------------------------------Sat 12 Jun 2010 17:50:43 CEST World Community Grid Started upload of nl988_00057_6_0 Sat 12 Jun 2010 17:50:43 CEST World Community Grid Started upload of nl988_00056_13_0 Sat 12 Jun 2010 17:50:43 CEST World Community Grid Started upload of nl988_00055_5_0 Sat 12 Jun 2010 17:50:46 CEST World Community Grid [error] Error reported by file upload server: Maintenance underway: file uploads are temporarily disabled. Sat 12 Jun 2010 17:50:46 CEST World Community Grid [error] Error reported by file upload server: Maintenance underway: file uploads are temporarily disabled. Sat 12 Jun 2010 17:50:46 CEST World Community Grid [error] Error reported by file upload server: Maintenance underway: file uploads are temporarily disabled.
WCG
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
is client message log, initial upload of completed tasks, ready to report and work requests uploads are working uploads or downloads? Latter is working for me: Sat 12 Jun 2010 17:24:18 CEST World Community Grid Started download of 64a78c0e551875b71c6f7fa19f312418.dat.gzb Sat 12 Jun 2010 17:24:19 CEST World Community Grid Finished download of 64a78c0e551875b71c6f7fa19f312418.dat.gzb Sat 12 Jun 2010 17:24:21 CEST World Community Grid Finished download of ffeb6fc71cae0f8146cd8a31c907cfb7.pdb.gzb
WCG
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wplachy
Senior Cruncher Joined: Sep 4, 2007 Post Count: 423 Status: Offline |
uploads or downloads? Latter is working for me: My problem is with uploads only. Downloads are working fine. Bill P
Bill P
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
is client message log, initial upload of completed tasks, ready to report and work requests uploads are working uploads or downloads? Latter is working for me: Sat 12 Jun 2010 17:24:18 CEST World Community Grid Started download of 64a78c0e551875b71c6f7fa19f312418.dat.gzb Sat 12 Jun 2010 17:24:19 CEST World Community Grid Finished download of 64a78c0e551875b71c6f7fa19f312418.dat.gzb Sat 12 Jun 2010 17:24:21 CEST World Community Grid Finished download of ffeb6fc71cae0f8146cd8a31c907cfb7.pdb.gzb is client message log, initial upload of completed tasks not working , ready to report and work requests uploads are working sorry for the confussion  |
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roundup
Veteran Cruncher Switzerland Joined: Jul 25, 2006 Post Count: 838 Status: Offline Project Badges: 
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Same issue here with same messages on 3 computers:
----------------------------------------World Community Grid 12.06.2010 18:05:39 [error] Error reported by file upload server: Maintenance underway: file uploads are temporarily disabled. World Community Grid 12.06.2010 18:05:39 Temporarily failed upload of faah14495_ZINC04488988_xEN_2nd_md00020_02_0_2: transient upload error So far 11 units waiting for upload. Rebooting is not the solution. Download works fine. Good luck to solve this quickly. EDIT: Uploads to other BOINC projects working fine. I tested this with GPUGrid, Milkyway and WUProp. This really looks like the issue is on the WCG side. [Edit 1 times, last edit by roundup at Jun 12, 2010 4:29:15 PM] |
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wplachy
Senior Cruncher Joined: Sep 4, 2007 Post Count: 423 Status: Offline |
The problam cleared for me about 5 minutes ago, 16:35 UTC. All uploads completed and reported as complete.
----------------------------------------Bill P
Bill P
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Et Al,
----------------------------------------Just don't do anything... after the Project Back Off counter reached zero, my duo succeeded to upload the result file, thus presuming the wrenchman is on the job. Why don't do anything: If we all start collectively hammering the Retry Now button there will be more back-offs. There's only so many connection threads.
WCG
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roundup
Veteran Cruncher Switzerland Joined: Jul 25, 2006 Post Count: 838 Status: Offline Project Badges:
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..., thus presuming the wrenchman is on the job. The wrenchman obviously did a good job  Everything workd again here. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
...it's back! Have 2 getting the message again....
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