0
User avatar

redsonic20

Cherry Cropper

I seriously love it here...
I received my ACOT order yesterday and one of the items I bought was crushed in the mail.  I also picked up some of their pens (I kept forgetting to add the codes at check out and a few months appealed to me) and one was dried out on the fine side, the side I'm most likely to use for journaling (in all honesty, I picked up more pens because I love how well the red one I have from Christmastime last year, I think, works).  I usually just request a credit for a future purchase but I really wanted the purple pen to use for journaling (I mean, hello...I bought Cedar Lane in this order so of course I have a use for a purple journaling pen, haha!!) and loved the item that got crushed in the mail so I asked for replacements and I already have a shipping notice for both items!  Customer service here is so refreshing!!
Denise

Visit My Blog:  Mamarazzi Scraps
User avatar

emmapaige

Cherry Addict

Re: I seriously love it here...
That is awesome!! I agree ACOT has the best customer service.
** Chris **

My blog: http://mommomandpoppop.blogspot.com/

 ImageImageImage Image
 
User avatar

joannie

Bowl Full of Cherries

Re: I seriously love it here...
I totally agree!! ACOT is the best!
- joannie

  Image Image ImageImageImage
User avatar

pawprints

A Cherry on Top

Re: I seriously love it here...
The customer service here is truly the best!
Image

ImageImage Image Image  

 
User avatar

Kelly O

Cherry Tart

Re: I seriously love it here...
I agree. The one time I had a small issue with an order customer service replied so fast it made my head spin. That's why I'm such a loyal ACOT shopper.
User avatar

debamas

Wild Cherry

Re: I seriously love it here...
That's why we like doing business with ACOT! They do Rock!
Debbie



User avatar

Shutterbug

Cherry Addict

Re: I seriously love it here...
They do an amazing job!
Kimber
I used to be indecisive; now I'm not sure.
User avatar

redsonic20

Cherry Cropper

Re: I seriously love it here...
I received my replacements today (hubby checked the mail after work last night and it was on my desk this morning...but technically they arrived yesterday, haha).  The marker works perfectly and the item that was crushed was also in perfect shape.  It wasn't anything big (size wise) but rather than put it in an envelope and risk the crushed item having a repeat accident, they put it in a box!!!!!  <3
Denise

Visit My Blog:  Mamarazzi Scraps
User avatar

DN in MN

Wild Cherry

Re: I seriously love it here...
That is awesome and I totally agree, ACOT rocks it!
Image     
2024 Layout goal ~ 14/100      2024 Word ~ FOCUS
 
User avatar

kate W.

Sweet Cherry Pie

Re: I seriously love it here...
Seriously best customer service and shipping times ever. I am like you, I keep forgetting to add the marker code every month. Are older markers still available?  And don't you love that Cedar Lane collection?!  It is on the top of my wish list.
2014 Totals 51 layouts
8 cards
 
Post Reply

Return to “Scrapbooking Talk”

Information

Moderators

ACOT Employee