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CarrieG

Cherry Jubilee

fiskars grrrrrrrrrr
my wire on my trimmer started fraying badly and bunching up......put a warranty claim in with photo documentation etc.........a couple of weeks ago.......get an email saying they will honor the warranty blah blah blah
in todays mail I get a new flippy guard bar thingy.........UMMMMMMMM not the problem...LOL 
someone dropped the ball on that claim...now I get to call them in the morning.......weeeeeeeeeeeeeeeee
 
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Craftyshannon

Sweet Cherry Pie

Re: fiskars grrrrrrrrrr
Mine broke and they sent me a brand new trimmer. I haven't had any problems with it, I think they just made some that were flawed.
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jlparkmark

Sweet Cherry Pie

Re: fiskars grrrrrrrrrr
Definitely call and complain.
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CarrieG

Cherry Jubilee

Re: fiskars grrrrrrrrrr
Craftyshannon wrote:Mine broke and they sent me a brand new trimmer. I haven't had any problems with it, I think they just made some that were flawed.

yup I had a bad one before....Joann's replaced that one.......now its Fiskars turn...LOL  it gets LOTS of use..hehe
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Charleneanne

Cherry Delight

Re: fiskars grrrrrrrrrr
well isnt that dandy.  I got one of those fiskars triple track cutters with the wire thingie recently because Fiskars quit making blades for my old cutter.  hmmmm I have this to look forward to.  ppppfffttt
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CarrieG

Cherry Jubilee

Re: fiskars grrrrrrrrrr
Charleneanne wrote:well isnt that dandy.  I got one of those fiskars triple track cutters with the wire thingie recently because Fiskars quit making blades for my old cutter.  hmmmm I have this to look forward to.  ppppfffttt

not necessarily.....just make sure you are keeping your cutting blade on the correct side....this happened because I got a kink in mine from it bouncing over the wire............truthfully prob my fault...lol
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CarrieG

Cherry Jubilee

Re: fiskars grrrrrrrrrr
okkkkk prob solved.......they sent me the wrong bar..........one without a wire...LOL  they are going to send me the right one...all is well in the world!  :)
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christinec68

Cherry Bomb

Re: fiskars grrrrrrrrrr
Phew...crisis averted!! I hope it arrives quickly :-) 
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Shutterbug

Cherry Addict

Re: fiskars grrrrrrrrrr
How frustrating.
Kimber
I used to be indecisive; now I'm not sure.
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sdwhru

Cherry Jubilee

Re: fiskars grrrrrrrrrr
good luck with them!  Everyone else has said Fiskars is excellent on replacing their broken stuff. LOL
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Sneezy1956

Cherry Tart

Re: fiskars grrrrrrrrrr
They sent me 3 the last time I emailed them I was having to email once a month :(  Got tired and asked if they would send me more then one :)
 
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