my wire on my trimmer started fraying badly and bunching up......put a warranty claim in with photo documentation etc.........a couple of weeks ago.......get an email saying they will honor the warranty blah blah blah
in todays mail I get a new flippy guard bar thingy.........UMMMMMMMM not the problem...LOL
someone dropped the ball on that claim...now I get to call them in the morning.......weeeeeeeeeeeeeeeee
Sweet Cherry Pie
Mine broke and they sent me a brand new trimmer. I haven't had any problems with it, I think they just made some that were flawed.
Cherry Jubilee
Craftyshannon wrote:Mine broke and they sent me a brand new trimmer. I haven't had any problems with it, I think they just made some that were flawed.
yup I had a bad one before....Joann's replaced that one.......now its Fiskars turn...LOL it gets LOTS of use..hehe
Cherry Delight
well isnt that dandy. I got one of those fiskars triple track cutters with the wire thingie recently because Fiskars quit making blades for my old cutter. hmmmm I have this to look forward to. ppppfffttt
Charleneanne https://sbing.com/i/gallery2/481754-700.jpg Cherry Jubilee
Charleneanne wrote:well isnt that dandy. I got one of those fiskars triple track cutters with the wire thingie recently because Fiskars quit making blades for my old cutter. hmmmm I have this to look forward to. ppppfffttt
not necessarily.....just make sure you are keeping your cutting blade on the correct side....this happened because I got a kink in mine from it bouncing over the wire............truthfully prob my fault...lol
Cherry Jubilee
okkkkk prob solved.......they sent me the wrong bar..........one without a wire...LOL they are going to send me the right one...all is well in the world! 
Cherry Addict
How frustrating.
Kimber
I used to be indecisive; now I'm not sure.
I used to be indecisive; now I'm not sure.
Cherry Jubilee
good luck with them! Everyone else has said Fiskars is excellent on replacing their broken stuff. LOL
Cherry Tart
They sent me 3 the last time I emailed them I was having to email once a month 
Got tired and asked if they would send me more then one
Got tired and asked if they would send me more then one Information
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