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Category: Retired Forums Forum: UD Windows Agent Support [Read Only] Thread: Device Statistics not updating for newly installed device. |
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Thread Status: Active Total posts in this thread: 2
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I recently added a second device, it shows up fine in the Device Manager but it is not in the Device Statistics page and shows only 1 device there also under My statistics it shows only 1 device. The agent shows as running on that machine with results returned. Any ideas why it would not show up on the Device Statistics page? (I recently installed it 2 days ago so I suspect maybe a delay?)
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Hi Giroml,
----------------------------------------It's UD agent? There is a 6 hour delay, update 0, 6, 12, 18 hrs UTC, and will only show up after the first Result has been returned is my best guess. If u add up the results of the 2 agents, do they come close to the sum of the statistics under 'my grid' ? cheers
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