| Index | Recent Threads | Unanswered Threads | Who's Active | Guidelines | Search |
 |
World Community Grid Forums
Category: Retired Forums
Forum: Member-to-Member Support [Read Only]
Thread: Getting new message: "There are no graphics to view at the moment"... |
| No member browsing this thread |
|
Thread Status: Active Total posts in this thread: 9
|
|
| Author |
|
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I have the grid agent installed on two laptops. Everything is running OK now, but I had to play around with my firewalls after the recent 1.0.0.4 update to enable communication again.
However, on one of the laptops, I am now getting a dialog box containing the message "There are no graphics to display at this time" whenever I click the "i" button in the agent window. The agent has been working on a task for over 6 hours, so it seems as if there should be some graphics to show by now. I have never seen this message before, and I couldn't find any reference to this problem in any of the forums. Has anyone else seen this problem? Thanks |
|||
|
||||
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
This is certainly new to me. It does not sound like this problem:
McAfee 8.0 Problems http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=347#3130 http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=753#3129 So is there anything on the "Agent Paused" page helpful at http://www.worldcommunitygrid.org/join_now/agent_paused.html Is the Task Execution Progress advancing? |
|||
|
||||
|
joatmon
Senior Cruncher Joined: Nov 17, 2004 Post Count: 185 Status: Offline Project Badges: 
|
I have seen that message when I was between workunits, does the laptop appear to be actively working on crunching ("Primary task is executing...") , or is there some other status message?
|
||
|
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Thanks for the quick replies... I will respond to the first one, since I don't want to repeat the info in multiple posts.
I agree that this is not the McAfee problem (BTW, I use Norton IS 2004). The work unit downloaded and started normally hours ago. No help from any of the posts I have found anywhere... It's crunching away ("Primary task is executing...") and has been for nearly 7 hours now. The task seems to be running fine, and the Task Run Time is incrementing normally. BTW, I have rebooted this PC twice in the last 3-4 hours, just to see what would happen. Each time, after the reboot, the task resumed normally, and the run time number kept incrementing normally - no "lost task" or restarting on a new task - just "no graphics to view..."! This is weird... I will be interested to see if it keeps up once this work unit is finished and a new one is started. Maybe it's just something weird about this particular work unit. |
|||
|
||||
|
Capt Crunch
Advanced Cruncher Joined: Dec 7, 2004 Post Count: 78 Status: Offline |
Hi Doc
----------------------------------------It's The Capt.  Please post the solution so we can all learn from this one! I think your right, but let us know!  |
|
Alther
Former World Community Grid Tech United States of America Joined: Sep 30, 2004 Post Count: 414 Status: Offline Project Badges: 
|
It's crunching away ("Primary task is executing...") and has been for nearly 7 hours now. The task seems to be running fine, and the Task Run Time is incrementing normally. BTW, I have rebooted this PC twice in the last 3-4 hours, just to see what would happen. Each time, after the reboot, the task resumed normally, and the run time number kept incrementing normally - no "lost task" or restarting on a new task - just "no graphics to view..."! This is weird... I will be interested to see if it keeps up once this work unit is finished and a new one is started. Maybe it's just something weird about this particular work unit. This is strange indeed. The only time you should get the "No graphics to view" message is when the agent is not currently processing a workunit. I'll inquire to see if there are any other special circumstances when this could occur during the processing of a workunit. The only thing I can think of is that you are missing a DLL that the graphics library requires. These are the DLLs that the graphics library requires. See if you can find them on your system:
These should all normally already be installed. They should be located in c:\windows\system32 Have you ever seen the graphics? What happens when you view the screensaver? What OS are you running and how much RAM do you have?
Rick Alther
Former World Community Grid Developer |
||
|
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Sorry folks - I have been away from my computer for awhile.
Anyway, I decided to just reinstall the software instead of trying to diagnose a weird problem that no one else had seen. Once I reinstalled, everything started working OK - I see the graphics normally now. The only thing I can think of is that the graphics DLL(s) got hammered somehow. I didn't have to reinstall anything else - just the WCG software. Sorry for wasting everyone's time with this false alarm. Next time I see anything weird, I'll just do a reinstall before reporting anything. Can't wait to get to ONE HUNDRED BILLION points! |
|||
|
||||
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Alther, I wanted to answer your questions, even though I fixed this problem by reinstalling 1.0.0.4.
All of the Windows DLLs you mentioned are present and accounted for. I have a P4M 1.7 with 1GB RAM running XP SP2. New IBM ThinkPad T41P - sweet little machine. Before the recent (and apparently partially failed?) update, I had seen the graphics normally, with the normal screensaver showing the graphics. However, after the update, the screensaver only showed the WCG logo - ONLY the logo, not even the floating graphics window, just a floating logo. Thanks for your responses everyone! It's nice to be part of a caring, vibrant community like this. Dr. Evil |
|||
|
||||
|
Alther
Former World Community Grid Tech United States of America Joined: Sep 30, 2004 Post Count: 414 Status: Offline Project Badges:
|
Alther, I wanted to answer your questions, even though I fixed this problem by reinstalling 1.0.0.4. All of the Windows DLLs you mentioned are present and accounted for. I have a P4M 1.7 with 1GB RAM running XP SP2. New IBM ThinkPad T41P - sweet little machine. Before the recent (and apparently partially failed?) update, I had seen the graphics normally, with the normal screensaver showing the graphics. However, after the update, the screensaver only showed the WCG logo - ONLY the logo, not even the floating graphics window, just a floating logo. Thanks for your responses everyone! It's nice to be part of a caring, vibrant community like this. Dr. Evil Yeah, it sounds as if the graphics DLL wasn't on your system or was corrupt somehow. As you found out, reinstalling fixed the problem.
Rick Alther
Former World Community Grid Developer |
||
|
|
|