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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
All I have seen so far is multiple posts with lots of information (and yes I did see the latest 'known issues' post). Too confusing for the average user. Can it be made clear yet?
----------------------------------------How about something like this: 1. UD - "If you are using UD and you see any of these conditions (conditions a,b,c, etc. clearly described here) then you should end the work by" (do this). "If you see the following conditions (describe clearly), just let it keep running." "If you see the following conditions, let it keep running and send us your (complete information desired and procedures to find it, and an email link to tech.) 2. BOINC - "If you are using BOINC and you see any of these conditions (repeat above, for BOINC) 3. (Make sure any FAAH problems are answered separately.) In fact maybe this could be e-mailed out too. [Edit 7 times, last edit by Former Member at Jul 7, 2006 8:35:06 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I second the motion. The info on what would be most useful for us to do and report, and when, is currently spread around several threads, and mixed in with a lot of techie chatter. Only those who read most every thread (and whose eyes don't glaze over when things get technical) are currently up to speed, and even then it's not always clear *exactly* what should be done or reported precisely when.
A clear, concise, and non-technical (as possible) summary would be very useful, and would give the advisors a post to point at as questions recur. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
The people who don't/can't deal with the level of information given in Member News and Known Issues are better off just stating their problem as they see it, and letting us ask the pertinent questions.
RickH, your error reporting is exemplary. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I third halfcard's suggestion.
The current mess over rates the average member's ability and desire to search through mutiple threads, translate all the tech talk (what the heck is converging?) and arrive at a formula for what to do. Didactylos's solution seriously under rates the average member's ability to follow a simple set of instructions posted in an easy to find location (yes, we need stickys). It perpetuates the mess that we see now. Members would much rather have something clear and simple. They really do not want to have to get bogged down in stating their problem, responding to questions, sorting through all the follow up posts which may or may not be nonsense, etc. Halfcard's suggestion is an excellent idea to simplify things for members. There seems to be a lot of resistance to simplicity and the direct approach at WCG. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
If we had stickys, I would be all for Halfcards's suggestion. But we don't. Even the official announcements can be hard to find.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Yep. It's the lack of stickys. That's the rub. Halfcard's excellent suggestion is hard to implement without stickys.
Does mvnForum allow stickys? If not then that puts the matter to rest. If it does allow stickys then I strongly encourage WCG to enable them as soon as possible. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
If we had stickys, I would be all for Halfcards's suggestion. But we don't. Even the official announcements can be hard to find. maybe it can just be a post in 'known issues' that the advisers can quickly give a link to when there is a problem?i would usually do nothing because i'm sure the problems are being worked on and eliminated. but in these cases of 'being stuck', how many people may not know about their machines' status? i think if a problem unit terminated itself after 2 days it would be different. any clue on how many machines might be 'stuck' right now? i don't think wcg can send a command to terminate the units... of course if the techs need more information than they have already to solve the problems, then they would need the individual feedback to continue! [Edit 3 times, last edit by Former Member at Jul 8, 2006 3:45:38 AM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
mvnForum is the software that these forums run on. I just got back from the mvnForum website. Read this thread from the forums there.
The latest version of mvnForum as opposed to the version WCG uses which is 2 years out of date has stickys as well as announcements, both very cool features. OK crunchers, let's tell them. Cut and paste the 4 lines below into your post. Then change all the { to [. Then click Preview to see if you got it right. The lines will appear big and red like they do below unless you mised one of the {. {size=3]{color=crimson]{b] We are the crunchers and we want stickys! No sticky, no crunchy! {/b]{/color]{/size] We are the crunchers and we want stickys! No sticky, no crunchy! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I guess no one was interested in this idea? It would not need a sticky.
Is it because the techs still need more feedback? |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi halfcard,
For my part, my lack of response is due more to ignorance than to lack of interest. If the graphs are not moving in the Application View of the UD client, then kill it. That comes from Rick Alther. But if they are or if you are using BOINC, how long is it reasonable to wait until deciding that lack of progress in HPF2 requires termination? (I am always happy with 24 hours, but on a fast computer I am happy with shorter times.) Is 0% progress a special case, or does the general rule apply? Is there a reasonable rule of thumb that takes the speed of the CPU into account? I am just trying to help people with an ad hoc response. I don't respect any general rules that I make up from ignorance and very little real experience. Which makes me reluctant to start posting 'The Rules'. Just trying to explain my position. ![]() Lawrence |
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