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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Work Download Errors Since Server Outage Today |
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Thread Status: Active Total posts in this thread: 8
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I believe the WCG servers went down around 1500 today as boinc couldn't communicate to get work and this website was down.
Since the site has been up and running again, boinc on all my machines are still unable to get work - I am getting red error messages constantly saying the downloads are failing on both HPF and FA@H units. Is anyone able to assist with whether there is still currently a problem with the servers. Thanks, Ady |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
The latest message I'm getting is:
17:17:23 Message from server: Server has a software problem Project is down Is this just me, or are others experiencing this? |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
The latest message I'm getting is: 17:17:23 Message from server: Server has a software problem Project is down Is this just me, or are others experiencing this? Got the same here ...  |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Ok, everything back up and running now.....
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges: 
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We apologize for the error - we were doing some routine maintenance (installing some updates to linux) and the scheduling servers we rebooted. We missed the fact that the NFS filesystems did not come back up after the reboot (we are looking at why the startup script didn't work properly). As a result for about one hour these errors occurred. The filesystems are now mounted and you should be able to receive work.
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keithhenry
Ace Cruncher Senile old farts of the world ....uh.....uh..... nevermind Joined: Nov 18, 2004 Post Count: 18667 Status: Offline Project Badges: 
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Seach the forums for "Connect to network about every X days" for discussions of how that profile setting can be of help in situations like this.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Seach the forums for "Connect to network about every X days" for discussions of how that profile setting can be of help in situations like this. Sorry but niether of us are WU Hogs ... however, if a timely outage is to be expected then we will indeed "stock-up" on WUs. knreed, thank you for your prompt reply.   |
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keithhenry
Ace Cruncher Senile old farts of the world ....uh.....uh..... nevermind Joined: Nov 18, 2004 Post Count: 18667 Status: Offline Project Badges:
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Uh, who said anything about WU hogs? You could go with a value of 0.5 for this setting. That would ensure that you have work available to crunch on for the next 12 hours. That should be enough to deal with any short outages like this and only have one or two extra WU's on your machine waiting. That should not impact the validation process. If you don't normally crunch 24/7, you can adjust this proportionally.
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