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World Community Grid Forums
  Category: Retired Forums
  Forum: UD Windows Agent Support [Read Only]
  Thread: New PC and lost user account

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New PC and lost user account
I used to run the Community Grid software a while ago for the protein thing and then I stopped but I had racked up a large number of points. Now that there is the new Aids search I want to start again.

However I have subsequently got a new PC but have mislaid my old account name and password. I have downloaded the agent again and now I would like to re-activate my old account so that I can recover my old points totals. The only thing that hasnt changed is my email address.

Is there a way to recover a user account based solely on email address ?

Many thanks,
Angus.
[Nov 28, 2005 4:21:02 PM]   Link   Report threatening or abusive post: please login first  Go to top 
knreed
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Re: New PC and lost user account
dennyaj,

Please use the contact us feature for this request and we will see what we can do for you.

thanks,
Kevin
[Nov 28, 2005 4:50:38 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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