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Just1vet
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confused PC Not showing up in Devices

I have a PC that has been turning in work units since April 07. It is not showing up in devices yet. I do see the returned results in Results area. So it is up and downloading properly. Anything to be concerned about?
[Apr 15, 2023 9:41:36 PM]   Link   Report threatening or abusive post: please login first  Go to top 
nlare
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Re: PC Not showing up in Devices

I’m seeing the same thing with a new device on my account.
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Falconet
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Re: PC Not showing up in Devices

It's a known issue but your results are fine.
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- AMD Ryzen 5 1600AF 6C/12T 3.2 GHz - 85W
- AMD Ryzen 5 2500U 4C/8T 2.0 GHz - 28W
- AMD Ryzen 7 7730U 8C/16T 3.0 GHz
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[Edit 1 times, last edit by Falconet at Apr 16, 2023 10:02:45 AM]
[Apr 15, 2023 11:00:47 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Cyclops
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Re: PC Not showing up in Devices

I have a PC that has been turning in work units since April 07. It is not showing up in devices yet. I do see the returned results in Results area. So it is up and downloading properly. Anything to be concerned about?

Hi Just1vet and NLare, what Falconet said was correct, this is a known issue that has been reported by other volunteers. Your device should be visible on your Overview page within about a week, but if it's still not there please post your device's name and host ID so we can fix it manually.
[Apr 17, 2023 6:37:13 AM]   Link   Report threatening or abusive post: please login first  Go to top 
ashriverguy
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Re: PC Not showing up in Devices

I'm also experiencing this, I have several clients working on jobs, but not according to WCG. Joined more than a week ago.
[Apr 18, 2023 10:59:59 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Walter MacDonald
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Re: PC Not showing up in Devices

My new PC is not showing up on the device list either, though I can see the results it is generating. Device name is Moses3 and host ID is 8696393.
[Apr 22, 2023 3:42:21 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Cyclops
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Re: PC Not showing up in Devices

My new PC is not showing up on the device list either, though I can see the results it is generating. Device name is Moses3 and host ID is 8696393.

Hi Walter MacDonald, I sent your information to a member of the tech team who should be able to add it manually soon.
[Apr 24, 2023 6:29:22 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: PC Not showing up in Devices

I'm also having the same problem. Device name: Desktop2 Computer ID: 8701026
[Apr 24, 2023 11:39:05 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Cyclops
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Re: PC Not showing up in Devices

I'm also having the same problem. Device name: Desktop2 Computer ID: 8701026

Hi CaesarTrooperBob, I sent your information to a member of the tech team who should be able to add it manually soon.
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danbjoseph
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Re: PC Not showing up in Devices

Hi Cyclops, is it an issue that will eventually resolve on its own or does it require tech team intervention? I am running BOINC on macOS not PC but when logged in to the website, under "Results" I can see 56 items so far of which some are marked valid. But I don't see anything online under "Devices" and my "Overview" is still showing all 0s. My first result was only returned 2023-04-25 02:32:50 UTC. I see my device name (eckert) but I don't see where the computer ID (as provided by other posters) is listed.

EDIT: I will wait a week and see if it shows up. I found this post about solved and outstanding WCG issues: https://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,44246
And this thread about missing devices: https://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,44607
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[Edit 2 times, last edit by danbjoseph at Apr 26, 2023 3:42:39 PM]
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