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knreed
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Re: Unexpected Outage

It appears I spoke too early. We a few more issues to address and it will be a couple of more hours before service is restored. Sorry for the delay.

[Sep 8, 2019 4:29:08 PM]

Dataman
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Re: Unexpected Outage

Thanks as always for the update, Kevin. Got up this morning to a cold server room and thought it was me. Hope your Sunday afternoon is better than your Saturday night. coffee

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[Sep 8, 2019 4:53:56 PM]

gordonbb
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Canada
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Re: Unexpected Outage

Thanks for the update.

I'm in the middle of provisioning a new system for Distributed Computing and went in to Halt new tasks being downloaded for it to wait a bit before rebuilding it and noticed the completed tasks stuck in the queue. I'll wait a couple more hours then.

I have 98 tasks completed or running on this system so I hope I don't have to dump them all. Unfortunately I'm not familiar enough with BOINC/WCG to figure out how/if I can copy the files out fist before reinstalling Debian.

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AMD - 2600x, 2 x 2700, 2700x, 3900x, 3950x, 2 x 5900x, 5950x
Intel - E3-1231v3, 9900K
NVidia - GTX 1060 6GB, 1660ti, 1070ti; RTX 2060, 2060s, 2070a, 5 x 2070s

[Sep 8, 2019 5:13:31 PM]

knreed
Former World Community Grid Tech
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Re: Unexpected Outage

Ok - lets see what happens.

All services are back up and running. Users should be able to upload/download files as well report and get new jobs.

Sorry for the unexpected extended outage and we appreciate your patience and support while we worked through it.

[Sep 8, 2019 5:14:23 PM]

retsof
Former Community Advisor
USA
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Re: Unexpected Outage

It did appear to be something catastrophic because I couldn't get on the grid at all. I had a lot of uploads that said project backoff, but things seem to be getting better now as we work through them.

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SUPPORT ADVISOR
Work+GPU i7 8700 12threads
School i7 4770 8threads
Default+GPU Ryzen 7 3700X 16threads
Ryzen 7 3800X 16 threads
Ryzen 9 3900X 24threads
Home i7 3540M 4threads50%

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[Edit 1 times, last edit by retsof at Sep 8, 2019 5:20:38 PM]

[Sep 8, 2019 5:19:56 PM]

gordonbb
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Canada
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Re: Unexpected Outage

Thanks Kevin,

That did the trick. Tasks in the Ready to Report and Uploading state are now uploaded

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Intel - E3-1231v3, 9900K
NVidia - GTX 1060 6GB, 1660ti, 1070ti; RTX 2060, 2060s, 2070a, 5 x 2070s

[Sep 8, 2019 5:25:49 PM]

JMrkvicka
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United States
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Re: Unexpected Outage

Looks like we're back in business everyone! Thank you Kevin!

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[Sep 8, 2019 5:37:34 PM]

TPCBF
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USA
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Re: Unexpected Outage

Yes, all seems to be working fine again.

thanks for looking into this on a Sunday morning,

Ralf

[Sep 8, 2019 6:01:59 PM]

SystemViper
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Cayman Islands
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Re: Unexpected Outage

Top Notch effort

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[Sep 8, 2019 6:27:10 PM]

Seoulpowergrid
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Re: Unexpected Outage

Everything working on my end. Really appreciate your hard effort to get this thing fixed.

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[Sep 9, 2019 12:01:05 AM]

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