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TPCBF
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USA
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unable to upload (report?)

Within the last hour, I started to see several hosts of mine that are stuck with uploading WUs (possibly reporting too) and in the BOINC client showing "Problems accessing the Internet...." (which is nonsense, the machines can access the Internet just fine)... sad

Any chance that this is a result of the login switch over (though that happened 4 hours earlier, and I am pretty sure those hosts have upload/reported WUs after that)? sad

Ralf
[Aug 28, 2019 7:00:58 PM]   Link   Report threatening or abusive post: please login first  Go to top 
knreed
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Re: unable to upload (report?)

Any chance that this is a result of the login switch over (though that happened 4 hours earlier, and I am pretty sure those hosts have upload/reported WUs after that)?


We didn't update any of the infrastructure that the client talks to so I would be very surprised if it was related.

The statement of the client "Problems accessing the Internet" means that it also failed the check to connect to a well known and stable website (depending on your client it is https://google.com or https://ibm.com). It does this to verify that the issue is with all connections and not just specific to a project.

I would turn on some of the log options via Options -> Event log options
Specifically I would enable:
http_xfer_debug
file_xfer_debug
http_debug
proxy_debug ( if you are using a proxy)

And then force some uploads and scheduler requests and then post the log messages.
[Aug 28, 2019 7:22:54 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: unable to upload (report?)

I am also unable to upload my tasks; here is the log of the attempted upload:

05/09/2019 20:40:41 | World Community Grid | [fxd] starting upload, upload_offset -1
05/09/2019 20:40:41 | World Community Grid | [http] HTTP_OP::libcurl_exec(): ca-bundle 'E:\Program Files (x86)\BOINC\WCG\ca-bundle.crt'
05/09/2019 20:40:41 | World Community Grid | [http] HTTP_OP::libcurl_exec(): ca-bundle set
05/09/2019 20:40:41 | World Community Grid | Started upload of MIP1_00221503_1339_0_r406100746_0
05/09/2019 20:40:41 | World Community Grid | [file_xfer] URL: https://upload.worldcommunitygrid.org/boinc/wcg_cgi/file_upload_handler
05/09/2019 20:40:41 | World Community Grid | [http] [ID#164] Info: Hostname in DNS cache was stale, zapped
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: Trying 169.47.63.74...
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: Connected to upload.worldcommunitygrid.org (169.47.63.74) port 443 (#106)
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: ALPN, offering http/1.1
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: successfully set certificate verify locations:
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: CAfile: E:\Program Files (x86)\BOINC\WCG\ca-bundle.crt
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: CApath: none
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (OUT), TLS header, Certificate Status (22):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (OUT), TLS handshake, Client hello (1):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (IN), TLS handshake, Server hello (2):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (IN), TLS handshake, Certificate (11):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (IN), TLS handshake, Server key exchange (12):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (IN), TLS handshake, Server finished (14):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (OUT), TLS change cipher, Client hello (1):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (OUT), TLS handshake, Finished (20):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (IN), TLS change cipher, Client hello (1):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (IN), TLS handshake, Finished (20):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: ALPN, server did not agree to a protocol
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: Server certificate:
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: subject: C=US; ST=New York; L=Armonk; O=International Business Machines Corporation; CN=*.worldcommunitygrid.org
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: start date: Apr 10 00:00:00 2018 GMT
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: expire date: Jul 13 00:00:00 2020 GMT
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: subjectAltName: upload.worldcommunitygrid.org matched
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: issuer: C=US; O=DigiCert Inc; OU=www.digicert.com; CN=Thawte TLS RSA CA G1
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: SSL certificate verify ok.
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Sent header to server: POST /boinc/wcg_cgi/file_upload_handler HTTP/1.1
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Sent header to server: Host: upload.worldcommunitygrid.org
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Sent header to server: User-Agent: BOINC client (windows_intelx86 7.14.2)
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Sent header to server: Accept: */*
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Sent header to server: Accept-Encoding: deflate, gzip
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Sent header to server: Content-Type: application/x-www-form-urlencoded
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Sent header to server: Accept-Language: en_GB
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Sent header to server: Content-Length: 286
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Sent header to server:
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: We are completely uploaded and fine
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: HTTP 1.0, assume close after body
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Received header from server: HTTP/1.0 503 Service Unavailable
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Received header from server: Cache-Control: no-cache
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Received header from server: Connection: close
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Received header from server: Content-Type: text/html
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Received header from server:
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Received header from server: <html><body><h1>503 Service Unavailable</h1>
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Received header from server: No server is available to handle this request.
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Received header from server: </body></html>
05/09/2019 20:40:42 | | [http_xfer] [ID#164] HTTP: wrote 107 bytes
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (IN), TLS alert, Client hello (1):
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: Closing connection 106
05/09/2019 20:40:42 | World Community Grid | [http] [ID#164] Info: TLSv1.2 (OUT), TLS alert, Client hello (1):
05/09/2019 20:40:43 | World Community Grid | [file_xfer] http op done; retval -184 (transient HTTP error)
05/09/2019 20:40:43 | World Community Grid | [file_xfer] file transfer status -184 (transient HTTP error)
05/09/2019 20:40:43 | World Community Grid | Temporarily failed upload of MIP1_00221503_1339_0_r406100746_0: transient HTTP error
[Sep 5, 2019 7:46:02 PM]   Link   Report threatening or abusive post: please login first  Go to top 
adriverhoef
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Re: unable to upload (report?)

Could it be because of this event?
[Sep 5, 2019 8:08:25 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: unable to upload (report?)

Hmm, it wasn't in my notices section so I didn't think to check.
[Sep 5, 2019 8:15:05 PM]   Link   Report threatening or abusive post: please login first  Go to top 
knreed
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Re: unable to upload (report?)

You should be able to upload now. We still have one server down due to a bad controller which is being replaced, but we have sufficient redundancy that we can bring the system back online while that work is done.
[Sep 6, 2019 12:04:14 AM]   Link   Report threatening or abusive post: please login first  Go to top 
TonyEllis
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Re: unable to upload (report?)

Thanks... my uploads have just caught up.
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[Sep 6, 2019 12:32:26 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: unable to upload (report?)

It's a pity the 'planned' maintenance started only on or after 19:00 UTC. My client backed off to the point that it did not manage to report dozens of results until 2:08 UTC the next day.

😑
[Sep 6, 2019 7:14:50 AM]   Link   Report threatening or abusive post: please login first  Go to top 
KerSamson
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Re: unable to upload (report?)

Reported is reported!
Where is the problem?
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[Sep 8, 2019 2:10:13 PM]   Link   Report threatening or abusive post: please login first  Go to top 
HyperComputing
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Re: unable to upload (report?)

Hi, I've got 1 task stuck on uploading for 5 days now.
Abort/suspend/resume do nothing for it.
All other tasks are OK.
What can I do and how to do it ?

Thanks.
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My GPU compute WUs as fast as I'm crushing bubble wrap.
[Oct 11, 2019 8:18:28 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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