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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: WCG is not downloading any new tasks - Windows 10 + 7 |
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Thread Status: Active Total posts in this thread: 10
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Paul Zahra
Cruncher Joined: Apr 7, 2006 Post Count: 4 Status: Offline Project Badges: 
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I recently noticed that both my home and work computer have stopped downloading WCG tasks... If I connect to other projects such as SETI, Einstein @ home etc, they all download tasks that execute as you would expect.
----------------------------------------I updated to 7.14.2 removed and re-added the WCG project but still no tasks. I then went into device settings and removed all custom settings and selected the maximum output option. All to no avail, does anyone have any ideas on how to solve this issue? P.S. My work PC is a beast and has been processing tasks for several years, my home pc is an 8 core monster which was also processing tasks without issue until recently (several days ago). P.P.S. I've also tried installing the latest BOINC / BOINC Manager, that changed nothing, it won't download tasks either. P.P.P.S. I'm not a total noob, been crunching numbers on and off for over 12 years! Welcome back Paul Zahra Registered Member Since: 4/7/06 21:32:47 (UTC) My Contribution Points Generated (Rank) 7,034,853 (#37,348) Results Returned (Rank) 10,768 (#42,588) [Edit 5 times, last edit by Paul Zahra at Oct 24, 2018 1:53:11 PM] |
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Coleslaw
Veteran Cruncher USA Joined: Mar 29, 2007 Post Count: 1343 Status: Offline Project Badges: 
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What is in the Event Log? That would give us all a clue on what the client is doing.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
It's probably the same message the rest of us are getting:
Wed 24 Oct 2018 08:20:25 AM CDT | World Community Grid | Scheduler request completed: got 0 new tasks Wed 24 Oct 2018 08:20:25 AM CDT | World Community Grid | No tasks sent Wed 24 Oct 2018 08:20:25 AM CDT | World Community Grid | No tasks are available for the applications you have selected. Wed 24 Oct 2018 08:20:25 AM CDT | World Community Grid | Tasks are committed to other platforms it's not a boinc client problem.... |
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Paul Zahra
Cruncher Joined: Apr 7, 2006 Post Count: 4 Status: Offline Project Badges:
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24/10/2018 01:45:09 PM | World Community Grid | Scheduler request completed: got 0 new tasks
----------------------------------------24/10/2018 01:49:01 PM | | Suspending computation - CPU is busy 24/10/2018 01:49:11 PM | | Resuming computation 24/10/2018 02:08:15 PM | World Community Grid | Sending scheduler request: To fetch work. 24/10/2018 02:08:15 PM | World Community Grid | Requesting new tasks for Intel GPU 24/10/2018 02:08:17 PM | World Community Grid | Scheduler request completed: got 0 new tasks 24/10/2018 02:29:22 PM | World Community Grid | Sending scheduler request: To fetch work. 24/10/2018 02:29:22 PM | World Community Grid | Requesting new tasks for Intel GPU 24/10/2018 02:29:24 PM | World Community Grid | Scheduler request completed: got 0 new tasks 24/10/2018 02:30:02 PM | | Suspending computation - CPU is busy ad infinitum What's up with that? Is it something many people are experiencing? Does the server have issues? Can I do anything to resolve it or do I just need ot wait until it's resolved their end? [Edit 1 times, last edit by Paul Zahra at Oct 24, 2018 1:52:57 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
May be you inadvertently set the website device profile at WCG to only sent GPU work? (WCG has none)
----------------------------------------[Edit 2 times, last edit by Former Member at Oct 24, 2018 1:57:43 PM] |
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Paul Zahra
Cruncher Joined: Apr 7, 2006 Post Count: 4 Status: Offline Project Badges:
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I've set the default profile (the only one I use) from custom to max output (had no effect) to standard (still no effect)... and I've set the client to use the web prefs... no effect.
----------------------------------------Under the 'Activity' drop down menu I select 'Run Always' and 'Use GPU Always'... neither made any difference and the event log still only shows Intel GPU request. [Edit 1 times, last edit by Paul Zahra at Oct 24, 2018 2:15:53 PM] |
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ErikaT
Former World Community Grid Admin USA Joined: Apr 27, 2009 Post Count: 912 Status: Offline Project Badges: 
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I've set the default profile (the only one I use) from custom to max output (had no effect) to standard (still no effect)... and I've set the client to use the web prefs... no effect. Under the 'Activity' drop down menu I select 'Run Always' and 'Use GPU Always'... neither made any difference and the event log still only shows Intel GPU request. Verify this custom setting Allow research to run on my CPU? YES |
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Paul Zahra
Cruncher Joined: Apr 7, 2006 Post Count: 4 Status: Offline Project Badges:
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Thanks lavaflow... god knows why I did it... indeed if I did it... but you were correct, in the custom profile Allow research to run on my CPU? was set to know... but that wasn't the end of it...
----------------------------------------I would goto the website, change the profile to be custom and check the checkbox to use it as default... change the setting... save... exit website Wait for client to update the WCG project (when it should download settings) and nothing changed... I went back to website and the profile was still set to use standard... tried this back and forth several times and the client eventually read the web prefs... But then I got errors saying disk space need but 0GB available... in the event log it said I had set it to 0GB max usage... WTF... went back online... in custom it says 5GB, leave 50GB min, no more than 10% total usage... again this was ignored... so I set it locally and it's all 'sorted' now. Thanks for your help all. P.S. Stupid bloody thing... everytime I goto device Manager > Device Profiles > Default > it says I'm using the standard settings FFS!.... this can't be right [Edit 1 times, last edit by Paul Zahra at Oct 24, 2018 3:44:04 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Don't be confused by that BIG IDIOSYNCRASY. The radio button reverts to the preset profile button if you have not manually changed any of the preset profile performance settings. If you visit custom again, you find the change of non-performance related entries have saved.
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