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knreed
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Re: Agent Paused mesage.....

Everyone,

There were some OS fixes applied last night that resulted in the maintenance window being longer then normal. This would cause agents returning results during that maintenance window to give the agent paused message. The systems are functioning normally now so the agents should be returning results and downloading new ones.

If your agent continues to have problems, then please post to this thread and let us know.

Thank you for contributing!
[Oct 2, 2005 2:12:46 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Agent Paused mesage.....

I have one system paused as well and am sending an e-mail to all of the techs. I think we are seeing the elusive networking problem at the servers again.
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knreed
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Re: Agent Paused mesage.....

I have been getting the agent paused message for a few days now, so my computer has not been doing any work. It appears unable to send/recieve data to the server.

I have disabled the DEP in windows XP, and I also have tried disabling my firewall, and still was unable to connect.

Anybody else having these issues?

current time is 7:55PM CDT



Brianmn - your report of problems occurred prior to the change window. Can you contact us via the contact us feature at http://www.worldcommunitygrid.org/viewContactUs.do
and we can work with you to resolve the problem.

thanks
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knreed
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Re: Agent Paused mesage.....

Johnny,

We did post a message we just put the wrong date:

http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=3997

It now has the proper date of Oct 2nd on it.
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Former Member
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Re: Agent Paused mesage.....

knreed --
I just forced my second system to retry the connection and it was not successful and returned to the "paused" state.
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Former Member
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Re: Agent Paused mesage.....

knreed --
I just e-mailed you my phone number if you want me to try anything from my paused system.
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Former Member
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Re: Agent Paused mesage.....

ditto
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Former Member
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Re: Agent Paused mesage.....

I have two agents in the paused state. Forcing a connect results in the same state.
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Johnny Cool
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Re: Agent Paused mesage.....

Johnny,

We did post a message we just put the wrong date:

http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=3997

It now has the proper date of Oct 2nd on it.


I saw that. Too bad it was not posted properly with the date. I would have merely shut dowm my PC.

When is the next maintence times?? Do you do this every Sunday?

Thank You.
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[Oct 2, 2005 2:56:30 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Agent Paused mesage.....

It is 3 hours past the maintenance window and I still have a system in the paused state even after forcing it to attempt to connect. Has the maintenance completed? If it has, we appear to be having the same elusive problem we have seen in the past couple of weeks. If it has not completed, please let us know.
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[Edit 1 times, last edit by Former Member at Oct 2, 2005 3:07:30 PM]
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