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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Boinc Manager fails to open |
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Thread Status: Active Total posts in this thread: 12
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NKQX57A
Cruncher Joined: Apr 30, 2007 Post Count: 21 Status: Offline Project Badges: 
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Why has the Boinc Manager stop opening when I click on it. It goes to the task bar and when I click on it...fails to open?
I have tried un-installing and re-install but has no effect...still will not open. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello NKQX57A,
If you right-click on the bottom of your screen, then select 'Start Task Manager' from the popup window, does Task Manager show both boinc.exe and boincmgr.exe running? Lawrence |
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NKQX57A
Cruncher Joined: Apr 30, 2007 Post Count: 21 Status: Offline Project Badges:
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Both are showing; although they are 32-bit. I was sure that they were 64-bit at one time. Maybe the last download I did was a 32-bit version.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello NKQX57A,
boinc.exe and boincmgr.exe are small programs that do not need 64-bit sizes. They can control large 64-bit programs, even though they run in 32-bits. If BOINC Manager shows in your tray and if Task Manager says that it is running, you should be able to double-click on the icon and bring it up on the screen. Could you tell us more about your system? Lawrence |
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Coleslaw
Veteran Cruncher USA Joined: Mar 29, 2007 Post Count: 1343 Status: Offline Project Badges: 
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Doesn't the 32bit client have a limit on the number of cores/threads it can see? I was thinking for anything over 32cores you needed 64bit. I could be mistaken and I'm not implying that NKQX57A is having that concern. It is just good to know if there is in fact good reason to use the 64bit over the 32bit client. Especially as more systems increase thread count.
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NKQX57A
Cruncher Joined: Apr 30, 2007 Post Count: 21 Status: Offline Project Badges:
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I never had any problems before...my system is a Dell...
OS Name Microsoft Windows 7 Professional Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name NEAL-HOME-PC System Manufacturer Dell Inc. System Model Studio XPS 435MT System Type x64-based PC Processor Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, 2668 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date Dell Inc. 1.1.4, 12/21/2009 SMBIOS Version 2.5 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "6.1.7601.17514" User Name Neal-Home-PC\Neal Time Zone Eastern Standard Time Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.99 GB Available Physical Memory 5.71 GB Total Virtual Memory 26.0 GB Available Virtual Memory 23.5 GB Page File Space 18.0 GB Page File D:\pagefile.sys Still unable to figure out why the boinc manger will not open! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello NKQX57A,
You have a good system. I don't know why BOINC Manager does not open. I suppose the first thing to check is My Contribution - Results Status to see what the server thinks has been happening on your computer since BOINC Manager does not show your current status. Lawrence |
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NKQX57A
Cruncher Joined: Apr 30, 2007 Post Count: 21 Status: Offline Project Badges:
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Thank You! I am pleased with the system, but had a few problems at first.
My Contributions...last server download was 2/26...should have downloaded a few more tasks by this time. When I hover over the Boinc Icon it reflects 8 tasks running. Yet the manager still will not open. |
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toss
Senior Cruncher New Zealand Joined: Jan 3, 2007 Post Count: 220 Status: Offline Project Badges: 
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I assume you have tried the universal fix-all...
reboot |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
When I hover over the Boinc Icon it reflects 8 tasks running. Yet the manager still will not open. If you right click at this time do you see an Open option? |
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