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Former Member
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confused Windows 8 error "Failed to add account manager" [RESOLVED]

I'm running a factory install of Windows 8 (64 bit, x64) and BOINC 7.0.31. I had no problems with the install.

When I try to add World Community Grid as my account manager (using the address http://www.worldcommunitygrid.org), I am prompted to enter my user name and password. I do so, and I get the aforementioned error popup. The Notices tab says:


http://www.worldcommunitygrid.org/ : Notice from BOINC
Message from account manager: permanent HTTP error


Here's the event log:


12/5/2012 8:49:01 AM | | No config file found - using defaults
12/5/2012 8:49:01 AM | | Starting BOINC client version 7.0.31 for windows_x86_64
12/5/2012 8:49:01 AM | | log flags: file_xfer, sched_ops, task
12/5/2012 8:49:01 AM | | Libraries: libcurl/7.25.0 OpenSSL/1.0.1 zlib/1.2.6
12/5/2012 8:49:01 AM | | Data directory: C:\ProgramData\BOINC
12/5/2012 8:49:01 AM | | Running under account Andie
12/5/2012 8:49:01 AM | | Processor: 2 GenuineIntel Intel(R) Pentium(R) CPU 987 @ 1.50GHz [Family 6 Model 42 Stepping 7]
12/5/2012 8:49:01 AM | | Processor: 256.00 KB cache
12/5/2012 8:49:01 AM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 sse4_2 syscall nx lm tm2 popcnt pbe
12/5/2012 8:49:01 AM | | OS: Microsoft Windows 8: x64 Edition, (06.02.9200.00)
12/5/2012 8:49:01 AM | | Memory: 3.90 GB physical, 8.90 GB virtual
12/5/2012 8:49:01 AM | | Disk: 272.21 GB total, 218.84 GB free
12/5/2012 8:49:01 AM | | Local time is UTC -8 hours
12/5/2012 8:49:01 AM | | No usable GPUs found
12/5/2012 8:49:01 AM | | No general preferences found - using defaults
12/5/2012 8:49:01 AM | | Preferences:
12/5/2012 8:49:01 AM | | max memory usage when active: 1996.64MB
12/5/2012 8:49:01 AM | | max memory usage when idle: 3593.95MB
12/5/2012 8:49:01 AM | | max disk usage: 10.00GB
12/5/2012 8:49:01 AM | | don't use GPU while active
12/5/2012 8:49:01 AM | | suspend work if non-BOINC CPU load exceeds 25 %
12/5/2012 8:49:01 AM | | (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
12/5/2012 8:49:01 AM | | Not using a proxy
12/5/2012 8:49:01 AM | | This computer is not attached to any projects
12/5/2012 8:49:01 AM | | Visit http://boinc.berkeley.edu for instructions
12/5/2012 8:49:24 AM | | Fetching configuration file from http://www.worldcommunitygrid.org/get_project_config.php
12/5/2012 8:49:59 AM | | Contacting account manager at http://www.worldcommunitygrid.org/
12/5/2012 8:50:01 AM | http://www.worldcommunitygrid.org/ | Message from account manager: permanent HTTP error
12/5/2012 8:51:23 AM | | Suspending computation - CPU is busy
12/5/2012 8:51:33 AM | | Resuming computation
12/5/2012 8:56:46 AM | | Fetching configuration file from http://www.worldcommunitygrid.org/get_project_config.php
12/5/2012 8:57:00 AM | | Contacting account manager at http://www.worldcommunitygrid.org/
12/5/2012 8:57:02 AM | http://www.worldcommunitygrid.org/ | Message from account manager: permanent HTTP error
12/5/2012 8:57:19 AM | | Re-reading cc_config.xml
12/5/2012 8:57:19 AM | | No config file found - using defaults
12/5/2012 8:57:19 AM | | log flags: file_xfer, sched_ops, task


If there is any other info that may help, please let me know. Thanks!

EDIT: I attempted to connect twice during that session. I have also already attempted uninstalling and reinstalling BOINC, and double checked my password.

EDIT: Thanks, SekeRob!
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[Edit 2 times, last edit by Former Member at Dec 5, 2012 11:53:40 PM]
[Dec 5, 2012 5:21:04 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Windows 8 error "Failed to add account manager"

Retry, but instead of adding an account manager, select adding a project :D

edit: In case you get an "already attached..." when adding WCG as a project, you need to detach WCG first as an account manager.
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[Edit 1 times, last edit by Former Member at Dec 5, 2012 5:29:11 PM]
[Dec 5, 2012 5:27:02 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Windows 8 error "Failed to add account manager"

Ah-HA! That did it!

I'm not sure why I got so confused about the setup. I managed it fine on my last computer. d oh
[Dec 5, 2012 11:51:09 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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