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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Internet access OK - project servers may be temporarily down. |
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Thread Status: Active Total posts in this thread: 23
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
According to this post new servers were added a few months back...
https://secure.worldcommunitygrid.org/forums/wcg/viewthread_thread,31492 I received today the following: Our records show that you have not returned a result since July 23, 2011. I've been getting this ever since. 22/09/2011 12:15:21 PM World Community Grid Requesting new tasks 22/09/2011 12:15:23 PM Project communication failed: attempting access to reference site 22/09/2011 12:15:23 PM World Community Grid Scheduler request failed: Couldn't connect to server 22/09/2011 12:15:25 PM Internet access OK - project servers may be temporarily down. I expect a lot of others have too. Given the I run another project without fail, I have always thought your servers were having trouble and didn't bother looking into it. The advice is to have the firewall allow for the new IP addresses. Well, I've checked the firewall and there's no reference to the BOINC application, specific IP addresses or the like. (Win7). I'm inside a (secure) network and am using proxy to get out. What should I do next? |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello dazlari,
Here are some more posts to look at: https://secure.worldcommunitygrid.org/forums/wcg/viewthread_thread,25668 https://secure.worldcommunitygrid.org/forums/wcg/viewthread_thread,22356 If nothing seems to work, please post the start of the Messages tab up through the error message. Lawrence |
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_Absinthe_
Cruncher Joined: Aug 10, 2010 Post Count: 26 Status: Offline Project Badges: 
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I too am having this problem, however I'm not in a corp/edu network with a proxy, I'm just a regular home user. The BOINC client says internet access is ok and project servers may be down, however it's been like this for a few days now and I can't see anything on the forums about a server issue...? I'm not sure what to do, I've turned windows FW off on my pc, and added the entries from that referenced thread into my hosts file just to be sure...
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_Absinthe_
Cruncher Joined: Aug 10, 2010 Post Count: 26 Status: Offline Project Badges:
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oh, and I've tried rebooting and resetting the project, but no change.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
oh, and I've tried rebooting and resetting the project, but no change. Hi, Same as what was asked of dazlari, please post copy of your message log from start to when the connection errors appear. It may not be your computer, rather your router/modem that needs a power cycle. Last week could not get another program to connect to WCG, constantly timing out until I switch the router off, waited a minute to be sure to get a new IP from the ISP and then powered on. --//-- |
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_Absinthe_
Cruncher Joined: Aug 10, 2010 Post Count: 26 Status: Offline Project Badges:
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Have updated to the latest BOINC version (6.12.34), which doesn't have a 'messages' tab, so am currently unsure where to find the log files that you're asking for.
However, I've just connected to another project and it worked fine first time. Tasks have been downloaded and are processing as I type. Problem is def with WCG, not my local setup... |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
6.12.34 is a problem in and of itself to a number of members who then reverting to 6.12.33 have fine communication [see the "http error 0" thread]... but that's not your problem. Resolution is not easy if middle of fact finding the version is being flipped.
----------------------------------------The message log is now called Event log and moved onto the advanced menu, but only for advanced crunchers. --//-- [Edit 1 times, last edit by Former Member at Sep 22, 2011 9:24:14 PM] |
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_Absinthe_
Cruncher Joined: Aug 10, 2010 Post Count: 26 Status: Offline Project Badges:
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22/09/2011 21:02:17 | World Community Grid | Sending scheduler request: To fetch work.
22/09/2011 21:02:17 | World Community Grid | Requesting new tasks for CPU 22/09/2011 21:02:19 | World Community Grid | Scheduler request completed: got 1 new tasks 22/09/2011 21:02:34 | World Community Grid | Sending scheduler request: To fetch work. 22/09/2011 21:02:34 | World Community Grid | Requesting new tasks for CPU 22/09/2011 21:02:36 | World Community Grid | Scheduler request completed: got 1 new tasks 22/09/2011 21:02:51 | World Community Grid | Sending scheduler request: To fetch work. 22/09/2011 21:02:51 | World Community Grid | Requesting new tasks for CPU 22/09/2011 21:02:53 | World Community Grid | Scheduler request completed: got 1 new tasks 22/09/2011 21:03:08 | World Community Grid | Sending scheduler request: To fetch work. 22/09/2011 21:03:08 | World Community Grid | Requesting new tasks for CPU 22/09/2011 21:03:10 | World Community Grid | Scheduler request completed: got 1 new tasks 22/09/2011 21:04:09 | World Community Grid | Temporarily failed download of wcg_hcc1_img_6.42_windows_intelx86: HTTP error 22/09/2011 21:04:09 | World Community Grid | Backing off 12 min 13 sec on download of wcg_hcc1_img_6.42_windows_intelx86 22/09/2011 21:04:09 | World Community Grid | Temporarily failed download of wcg_hcc1_img_graphics_6.42_windows_intelx86: HTTP error 22/09/2011 21:04:09 | World Community Grid | Backing off 10 min 19 sec on download of wcg_hcc1_img_graphics_6.42_windows_intelx86 22/09/2011 21:04:09 | World Community Grid | Started download of hcc1_image02_6.42.tga 22/09/2011 21:04:09 | World Community Grid | Started download of hcc1_image03_6.42.tga 22/09/2011 21:04:13 | | Project communication failed: attempting access to reference site 22/09/2011 21:04:15 | | Internet access OK - project servers may be temporarily down. 22/09/2011 21:06:10 | World Community Grid | Temporarily failed download of hcc1_image02_6.42.tga: HTTP error 22/09/2011 21:06:10 | World Community Grid | Backing off 10 min 59 sec on download of hcc1_image02_6.42.tga 22/09/2011 21:06:10 | World Community Grid | Temporarily failed download of hcc1_image03_6.42.tga: HTTP error 22/09/2011 21:06:10 | World Community Grid | Backing off 15 min 38 sec on download of hcc1_image03_6.42.tga 22/09/2011 21:06:13 | | Project communication failed: attempting access to reference site 22/09/2011 21:06:14 | | Internet access OK - project servers may be temporarily down. hopefully that helps? |
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PecosRiverM
Veteran Cruncher The Great State of Texas Joined: Apr 27, 2007 Post Count: 1054 Status: Offline Project Badges: 
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Absinthe
----------------------------------------I think they need the first part like this: portable 1 9/13/2011 12:30:18 PM Starting BOINC client version 6.2.28 for windows_intelx86 2 9/13/2011 12:30:18 PM log flags: task, file_xfer, sched_ops 3 9/13/2011 12:30:18 PM Libraries: libcurl/7.19.0 OpenSSL/0.9.8i zlib/1.2.3 4 9/13/2011 12:30:18 PM Running as a daemon 5 9/13/2011 12:30:18 PM Data directory: C:\ProgramData\BOINC 6 9/13/2011 12:30:18 PM Running under account boinc_master 7 9/13/2011 12:30:19 PM Processor: 2 GenuineIntel Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz [x86 Family 6 Model 15 Stepping 2] 8 9/13/2011 12:30:19 PM Processor features: fpu tsc pae nx sse sse2 pni mmx 9 9/13/2011 12:30:19 PM OS: Microsoft Windows Vista: Home Premium x86 Editon, Service Pack 2, (06.00.6002.00) 10 9/13/2011 12:30:19 PM Memory: 1021.71 MB physical, 2.25 GB virtual 11 9/13/2011 12:30:19 PM Disk: 136.99 GB total, 72.94 GB free 12 9/13/2011 12:30:19 PM Local time is UTC -5 hours 13 World Community Grid 9/13/2011 12:30:19 PM URL: http://www.worldcommunitygrid.org/; Computer ID: XXXXXX; location: work; project prefs: work 14 9/13/2011 12:30:19 PM General prefs: from World Community Grid (last modified 08-Sep-2011 19:03:13) 15 9/13/2011 12:30:19 PM Computer location: work 16 9/13/2011 12:30:19 PM General prefs: using separate prefs for work 17 9/13/2011 12:30:19 PM Preferences limit memory usage when active to 919.54MB 18 9/13/2011 12:30:19 PM Preferences limit memory usage when idle to 1021.71MB 19 9/13/2011 12:30:19 PM Preferences limit disk usage to 72.47GB 20 9/13/2011 12:30:20 PM Running CPU benchmarks    |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Did you boot your modem/router?
knreed posted a trick somewhere to force download from the old IP, not the repetitive file download servers. https://secure.worldcommunitygrid.org/forums/wcg/printpost_post,337211 ... Maybe works, though see no reason why this sudden change. At any rate, suggest you fetch 6.12.33 (take the 6.12.34 download address and change the number), and try that too. --//-- |
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