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rcstutzm
Cruncher
Joined: Jun 27, 2007
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TEam member has no results/points posted on web site since 8/11/11

We are struggling to figure out why my team member (dsandvig) completed work is not being recorded on the team statistics.
My other team members do not seem to have this problem and results/stats are changing.

For team member (user: dsandvig):
"Tasks" are starting/completing quite often
- he manually performs an "udpate" when tasks are ready to report, but so do a lot of my team members since this doesn't always happen quickly.
"Messages" are showing work has been sent.
"Statistics" seem to show the results of daily work being completed.
"History" shows last update was 8/11/11, but he has completed many tasks since then.

I'm struggling with the concept validation of the work is taking this long since other team members work stats are increasing.

Any help would be appreciated on how this user can get the statistics going again other than a reinstall. sad

team captain's address
[Aug 25, 2011 7:25:51 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Joined: May 22, 2018
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Re: TEam member has no results/points posted on web site since 8/11/11

Hello rcstutzm,
If dsandvig selects My Grid, the bottom of the page should show the team name with Status showing Current. Above that are bar graphs that should show the recent daily hours and points. If there have been any points awarded since 11 Aug 2011, they will show there.

This should narrow down the problem.

Lawrence
[Aug 25, 2011 10:53:37 PM]   Link   Report threatening or abusive post: please login first  Go to top 
JmBoullier
Former Community Advisor
Normandy - France
Joined: Jan 26, 2007
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Re: TEam member has no results/points posted on web site since 8/11/11

"History" shows last update was 8/11/11, but he has completed many tasks since then.
When I look at his stats it says
Last Result Returned : 25/08/11 18:42:44
which is only 43 minutes earlier than your post.
Have you fixed anything on your side or weren't you looking at the right stats ?
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Team--> Decrypthon -->Statistics/Join -->Thread
[Aug 26, 2011 3:42:40 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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