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World Community Grid Forums
Category: Completed Research
Forum: The Clean Energy Project - Phase 2 Forum
Thread: Transient upload error |
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Thread Status: Active Total posts in this thread: 198
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Don't be surprised if things suddenly start going. At least I'm hopeful that with what exchange the techs had with verheyde, allows to establish some procedure that will auto-unlock these files.
==//-- |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hurray!!! Just started uploading! 37 WUs to upload...itsa gonna be awhile.
Many thanks!  |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
the WU I reported earlier is still stuck, though I've had one upload and report since.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
i had this error a couple of times now, and it always solved itself litteraly "over night". hitting "retry" doesn't help at all.
but i sure hope this is getting fixed once and for all |
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Rickjb
Veteran Cruncher Australia Joined: Sep 17, 2006 Post Count: 666 Status: Offline Project Badges: 
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The machine on which I had 2 CEP2 uploads stuck now has 3 stuck. The word "server" no longer appears in the error messages, and they now just say "transient upload error".
----------------------------------------Stuck files: ---------- E201353_198_A.30.C22H12N4S4.132.1.set1d06_1_4 E201355_592_A.30.C22H12N4S4.318.3.set1d06_0_4 E201366_424_A.30.C24H13NO2S3.192.3.set1d06_0_4 ---------- Workaraound: Switched Device Profile for this machine to one which does not include CEP2. Allowed running CEP2 task to continue, aborted all others that were Ready to Start. Final CEP2 completed & uploaded OK. 100% guarantee - no more stuck CEP2 uploads than the 3 I have already. [Edit]: Clarification: The stuck uploads did not clear when I changed device profile, and they are still waiting. Post was written in frustration before cleanenergy explained the reason for the problem - see below. [Edit 3 times, last edit by Rickjb at Mar 2, 2011 4:41:44 AM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
rickjb, probably not, but the way you write this, reads as if switching the device profile to a non-CEP2 including aborts the remaining RtS CEP2 tasks. Presume you did that manually.
It boggles the mind that switching a device profile for a client on the website released the uploading or cleared the file locks on the result db. If deselecting CEP2 is 100% no more stuck uploads, for CEP2, then tongue in cheek, yes, fixes it permanently. ;p --//-- |
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pirogue
Veteran Cruncher USA Joined: Dec 8, 2008 Post Count: 685 Status: Offline Project Badges: 
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I've had one stuck for over a day. Can someone please unstick this one?:
----------------------------------------12507 World Community Grid 3/1/2011 1:31:56 PM Started upload of E201352_057_A.29.C26H18N2O.13.0.set1d06_0_4 12508 World Community Grid 3/1/2011 1:31:59 PM [error] Error reported by file upload server: [E201352_057_A.29.C26H18N2O.13.0.set1d06_0_4] error locking file 12509 World Community Grid 3/1/2011 1:31:59 PM Temporarily failed upload of E201352_057_A.29.C26H18N2O.13.0.set1d06_0_4: transient upload error |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I've had one stuck for over a day. Can someone please unstick this one?: 12507 World Community Grid 3/1/2011 1:31:56 PM Started upload of E201352_057_A.29.C26H18N2O.13.0.set1d06_0_4 12508 World Community Grid 3/1/2011 1:31:59 PM [error] Error reported by file upload server: [E201352_057_A.29.C26H18N2O.13.0.set1d06_0_4] error locking file 12509 World Community Grid 3/1/2011 1:31:59 PM Temporarily failed upload of E201352_057_A.29.C26H18N2O.13.0.set1d06_0_4: transient upload error Please also unstick this one, stuck 2 days and counting Error reported by file upload server: [E201356_501_A.31.C22H10N4O2S3.120.1.set1d06_0_4] error locking file |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi everybody,
First of all, we apologize for the late reply to this thread – we were very busy trouble-shooting. The reason for the recent upload issue is that one of our servers caved-in twice - last week and today. All uploads which were in the process at that time got locked and are stuck on the host machines until we delete the incomplete part from our storage array (thanks to the IBM team to pointing us in the right direction). Please send us the names of stuck wus as they appear in the message trail (there is unfortunately no automatic way to solve this). The underlying reason for our server to falter is that we approach capacity on ‘Ms Piggy’ (we are at 94% now). Bookkeeping of the file system gets exponentially more expensive, and it got overwhelmed by the load. Our new 90TB storage array ‘Jabba’ is not operational yet because we are still waiting for a custom made wire-harness. But we found temporary storage here at Harvard and are in the process of moving data off ‘Ms Piggy’ to have it function properly again. http://software.rc.fas.harvard.edu/ganglia_nf....fas.harvard.edu&mc=2 We are very sorry about this problem and apologize for all the inconvenience. Best wishes Your Harvard CEP team |
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anhhai
Veteran Cruncher Joined: Mar 22, 2005 Post Count: 839 Status: Offline Project Badges: 
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here is my stuck WU:
----------------------------------------E201348_ 651_ A.31.C21H10N6OS3.97.2.set1d06_ 0  |
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