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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Are Servers down? (I belive this is Resolved) |
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Thread Status: Active Total posts in this thread: 40
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roundup
Veteran Cruncher Switzerland Joined: Jul 25, 2006 Post Count: 843 Status: Offline Project Badges: 
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are there still servers down, i cn't upload my results but i can download new work No, I still cannot upload nor download anything: World Community Grid 22.05.2010 02:41:35 Scheduler request failed: Server returned nothing (no headers, no data) The website is extremely slow. [Edit 1 times, last edit by roundup at May 22, 2010 12:49:10 AM] |
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darth_vader
Veteran Cruncher A galaxy far, far away... Joined: Jul 13, 2005 Post Count: 514 Status: Offline Project Badges: 
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I still can not upload or download anything either.
From 1 minute ago: 5/21/2010 6:19:44 PM|World Community Grid|Started upload of X0000029251021200403121554_0_0 5/21/2010 6:19:59 PM||Project communication failed: attempting access to reference site 5/21/2010 6:19:59 PM|World Community Grid|Temporarily failed upload of X0000029251021200403121554_0_0: HTTP error 5/21/2010 6:19:59 PM|World Community Grid|Backing off 1 hr 43 min 35 sec on upload of X0000029251021200403121554_0_0 5/21/2010 6:20:00 PM||Internet access OK - project servers may be temporarily down. - D |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Please have patience
Yes everthing is being intermittent They are working on the issue/s Many thanks |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Known Issues [read only]
Unplanned outage May 21 [Resolved] Our first thought about what had happened was wrong. Shortly after we brought things up again, they failed again. We are currently investigating a different path to see if that is the core issue. As uplinger noted, at this time we have BOINC uploads and scheduler requests turned off. With this issue we are seeing we cannot handle our normal capacity. knreed |
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Sid2
Senior Cruncher USA Joined: Jun 12, 2007 Post Count: 259 Status: Offline Project Badges:
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Apparently the servers are back online!
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Only intermittently
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
From knreed same thread as above
We are currently seeing a massive number of connections opened to our servers and immediately go stale. We looking at the network to see what is causing these stale connections. In the meantime, we have been able to set the default Timeout for stale connections to 12 seconds (the normal timeout is 300 seconds). This is closing the stale connections fast enough that we have been able to allow file uploads and scheduler requests to resume running. However, we expect that people will see a lot of broken connections until we resolve the underlying issue. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello WCG.
----------------------------------------Attention: WCG Community Advisors / WCG Techs At 2010.05.21Fr.2347.UTC, after several attempts for the next 40minutes, I failed to effect the upload of four(4) HPF2 WUs. Details as follows.. WUs: HPF2_v6.17 ------------------- WUa=nj893_00042_6_0 WUb=nj893_00017_9_0 WUc=nj893_00030_2_0 WUd=nj893_00008_18_0 (WUx=WUa, WUb, WUc, or WUd) (Px=PID number=-1, or 1373, or 4736, or 4204, or 4205. Messages: ---------- Temporarily failed upload of WUx: HTTP error [error] Error on file upload: [WUx] locked by file_upload_handler PID=Px Temporarily failed upload of WUx: transient upload error Project communication failed: attempting access to reference site Internet access OK - project servers may be temporarily down. Scheduler request failed: Failed sending data to the peer 2010.05.22Sa.0145.UTC [error] Error on file upload: Maintenance underway: file uploads are temporarily disabled. 2010.05.22Sa.0245.UTC Scheduler request failed: HTTP internal server error. 2010.05.22Sa.0247.UTC Temporarily failed upload of nj893_00031_10_0: connect() failed My Query: ----------- I have forty(40) HPF2 WUs in the pipe with: 7 done, 4 running, 5 uploading, 2 readyToReport and 22 readyToStart. How do I proceed? [Edit_1: corrected timeStamps] Good day ; [Edit 1 times, last edit by Former Member at May 22, 2010 3:03:36 AM] |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges: 
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your last attempt was 20 minutes ago. Give it a try and see if you are able to upload.
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges:
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I should say thought that until we get it resolved it will be hit or miss.
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