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World Community Grid Forums
Category: Retired Forums
Forum: Member-to-Member Support [Read Only]
Thread: system restore caused duplicate device |
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Thread Status: Active Total posts in this thread: 18
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Here you go. As far as I can tell, it is registered properly?
Statistics Last Updated: 05/10/2005 12:06:02 (UTC) [0 hour(s) ago] puppies3 05/07/2005 23:32:00 0:001:12:18:37 1,033 2 puppies2 05/06/2005 09:19:05 0:000:21:20:52 608 3 puppies 05/04/2005 12:22:32 0:047:03:22:02 32,147 118 |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Thanks, julied.
The last device registered under your name returned its last result on Saturday night, then the update process seems to have caused things to go wrong. One last question. Were you looking at devices registered 'anytime' in Device Statistics? mycrofth |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Thanks, julied. The last device registered under your name returned its last result on Saturday night, then the update process seems to have caused things to go wrong. One last question. Were you looking at devices registered 'anytime' in Device Statistics? mycrofth Honestly, mycrofth, there is no doubt that my PC was hosed prior to the "Restore." Yes, I was looking at "anytime." The other 2 were March 16. FYI, the current Rosetta shows 1d, 18h, 18m. The current task is 3h, 52m as of 0905 EST. Perhaps this will help. Muchas gracias, amigo. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Thanks, julied.
No question of it. Somehow your computer is not registered under your member name. I have had second thoughts. Rather than handling it yourself, lets give the staff a chance to look at this and do what they say. I'll drop them a note right now. mycrofth |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Thank you.
Something else that I noticed. The only change that I have made is to rename the Profiles 1,2,3 ... as you suggested. Then, for the 12th? time I attempted to consolidate all the Devices into one profile. Somehow, this last time that I accessed the Device page, all of the versions of Rosetta that I installed, now have "Cable" as the "Connection Device," where before 1 was totally blank (sorry, I forget which one). ????? My current task will finish in less than one hour. I will let you know if anything changes. Btw, there is one strange anomaly that may be of interest to you. The Device Statistics Page shows. Statistics Last Updated: 05/10/2005 12:06:02 (UTC) [1 hour(s) ago] puppies3 | 05/07/2005 | 23:32:000:001:12:18:37 | 1,033 | 2 Now Rosetta claims that I currently have 1193 points on THIS version. Furthermore, the current task has been running for over 4 hours. Ergo, there is at least one result missing? Really, thanks mycroft. |
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Viktors
Former World Community Grid Tech Joined: Sep 20, 2004 Post Count: 653 Status: Offline Project Badges: 
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I'm not sure from your posts whether the agent is working for you or not at this point.
If you bring up the agent window by double clicking on its icon in the system tray, the main page will show the member name at the top right under which that particular installation is installed under. If you filled out the member info a second time somewhere along the way, there may have been a slight typo making it different the second time. If you are still having problem, please use the Contact Us link on the site and include the above member name as well as the device ID number which can be found on the Preferences window of the agent (Checkmark icon). This will help us figure out which machine you are talking about and helps us see if there looks like any problem at the server end with that device. Thanks. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I'm not sure from your posts whether the agent is working for you or not at this point. The agent is completing tasks which are accumulating in Rosetta. These returns/points are not being posted to my statistics. I just emailed you the info you asked for. Thanks |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
The problem has been resolved and Rosetta is working properly.
Thanks mycroft, viktors, et al for your assistance and your patience.  |
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