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cobracon
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Joined: Mar 23, 2009
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WCG email

I just received an email from WCG asking me to complete the installation for a computer that's been running for ~2 weeks. I guess the problem arose after the HDD died on March 18th, I replaced it, did a clean O/S install, and downloaded the WCG program again. I couldn't remember what "name" I had used for the old computer (HDD), and when I guessed, I got a message saying the name was being used or not valid (something like that). I just made up another one and everything appeared fine.

Now your site statistics list 5 computers and I only have 4. How do I fix this without losing the points generated by the computer either before or after installing the new HDD??
[Mar 23, 2009 2:48:50 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Joined: Jul 24, 2005
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Re: WCG email

Idle / redundant devices that have not returned results for some time will automatically disappear from the active device list. They can though be made visible again by changing the device filter selection.

The points will always stay included in your My Grid totals.
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[Mar 23, 2009 2:52:34 PM]   Link   Report threatening or abusive post: please login first  Go to top 
cobracon
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Re: WCG email

So, based on your response I will just disregard the WCG email.
[Mar 23, 2009 3:44:31 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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