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ZABA77
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Waiting to contact project servers.
Hello all. I have BOINC on four boxs. They've all been running fine except for one, lately, is always stuck on a screen that says "Waiting to contact project servers." The message never goes away and it never downloads a new work unit. It has in the past worked without any issue.

Machine specifics:
WindowsXP, SP2
3Ghz Processor
4GB RAM
Cable modem connection

Anyone know what I should try? I've tried the firewall, but having it on or off doesn't have any effect.

Thank you.
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Re: Waiting to contact project servers.
Hello ZABA77,
Could you give us some more information to work with?

For example, it would be helpful if you rebooted and then posted the Messages tab here. Also, what security software do you use? Finally, describe your internet connection. Is this same connection used by your other three BOINC machines?

Lawrence
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Sekerob
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Re: Waiting to contact project servers.
There are several draft FAQ's around for members to comment on. One of them is on this topic and can be found here:

http://www.worldcommunitygrid.org/forums/wcg/printpost?post=182568

I'd like to hear the resolution if this concept is not resolving the problem.

thanks
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ZABA77
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Re: Waiting to contact project servers.
Hello ZABA77,
Could you give us some more information to work with?


Thanks for the reply. More info below.

For example, it would be helpful if you rebooted and then posted the Messages tab here.


See below.

Also, what security software do you use?


Nortan Anti-Virus for antivirus and Windows firewall for firewall.

Finally, describe your internet connection. Is this same connection used by your other three BOINC machines?

Lawrence


Yes. All machines are on the same ISP. Two are at one location, and two at another.

I just checked and now it is working. I've been getting that error for weeks and it suddenly started to work today. confused

The only thing I tried before posting was Advanced > Projects > Update. But that was early this morning and did not produce any results. IIRC, I've tried this several times before too.

Anywho, thanks for the help, but it appears to be resolved for the moment. Message are posted below in the event this thread helps someone else out.

9/11/2008 1:01:32 PM||Starting BOINC client version 5.10.45 for windows_intelx86
9/11/2008 1:01:32 PM||log flags: task, file_xfer, sched_ops
9/11/2008 1:01:32 PM||Libraries: libcurl/7.18.0 OpenSSL/0.9.8e zlib/1.2.3
9/11/2008 1:01:32 PM||Data directory: C:\ZA\BOINC
9/11/2008 1:01:34 PM||Processor: 2 GenuineIntel Intel(R) Pentium(R) 4 CPU 3.00GHz [x86 Family 15 Model 4 Stepping 1]
9/11/2008 1:01:34 PM||Processor features: fpu tsc sse sse2 mmx
9/11/2008 1:01:34 PM||OS: Microsoft Windows XP: Professional Edition, Service Pack 2, (05.01.2600.00)
9/11/2008 1:01:34 PM||Memory: 3.12 GB physical, 3.70 GB virtual
9/11/2008 1:01:34 PM||Disk: 74.52 GB total, 31.87 GB free
9/11/2008 1:01:34 PM||Local time is UTC -7 hours
9/11/2008 1:01:34 PM|World Community Grid|URL: http://www.worldcommunitygrid.org/; Computer ID: 569964; location: (none); project prefs: default
9/11/2008 1:01:34 PM||General prefs: from World Community Grid (last modified 31-Dec-1969 16:00:01)
9/11/2008 1:01:34 PM||Host location: none
9/11/2008 1:01:34 PM||General prefs: using your defaults
9/11/2008 1:01:34 PM||Preferences limit memory usage when active to 1595.72MB
9/11/2008 1:01:34 PM||Preferences limit memory usage when idle to 2872.29MB
9/11/2008 1:01:34 PM||Preferences limit disk usage to 1.86GB
9/12/2008 7:56:57 AM|World Community Grid|Fetching scheduler list
9/12/2008 10:56:23 AM|World Community Grid|Fetching scheduler list
9/12/2008 10:56:28 AM|World Community Grid|Master file download succeeded
9/12/2008 10:56:33 AM|World Community Grid|Sending scheduler request: Requested by project. Requesting 95040 seconds of work, reporting 2 completed tasks
9/12/2008 10:56:35 AM||A new version of BOINC (6.2.18) is available for your computer
9/12/2008 10:56:35 AM||Visit http://boinc.berkeley.edu/download.php to get it.
9/12/2008 10:56:38 AM|World Community Grid|Scheduler request succeeded: got 1 new tasks
9/12/2008 10:56:40 AM|World Community Grid|Started download of wcg_faah_autodock_6.06_windows_intelx86
9/12/2008 10:56:40 AM|World Community Grid|Started download of wcg_faah_autodock_graphics_6.06_windows_intelx86
9/12/2008 10:56:43 AM|World Community Grid|Finished download of wcg_faah_autodock_graphics_6.06_windows_intelx86
9/12/2008 10:56:43 AM|World Community Grid|Started download of faah_image_6.06.tga
9/12/2008 10:56:44 AM|World Community Grid|Finished download of wcg_faah_autodock_6.06_windows_intelx86
9/12/2008 10:56:44 AM|World Community Grid|Finished download of faah_image_6.06.tga
9/12/2008 10:56:44 AM|World Community Grid|Started download of faah_protease_6.06.dat
9/12/2008 10:56:44 AM|World Community Grid|Started download of faah4353_000328_MC_xMut_md07100_05_xMut_md07100.pdbqt
9/12/2008 10:56:46 AM|World Community Grid|Finished download of faah4353_000328_MC_xMut_md07100_05_xMut_md07100.pdbqt
9/12/2008 10:56:46 AM|World Community Grid|Started download of faah4353_000328_MC_xMut_md07100_05_faah4353_000328_MC_xMut_md07100_05.dpf
9/12/2008 10:56:47 AM|World Community Grid|Finished download of faah_protease_6.06.dat
9/12/2008 10:56:47 AM|World Community Grid|Finished download of faah4353_000328_MC_xMut_md07100_05_faah4353_000328_MC_xMut_md07100_05.dpf
9/12/2008 10:56:47 AM|World Community Grid|Started download of faah4353_000328_MC_xMut_md07100_05_000328_MC_xMut_md07100_05.gpf
9/12/2008 10:56:47 AM|World Community Grid|Started download of faah4353_000328_MC_xMut_md07100_05_AD4.1_bound.dat
9/12/2008 10:56:48 AM|World Community Grid|Finished download of faah4353_000328_MC_xMut_md07100_05_000328_MC_xMut_md07100_05.gpf
9/12/2008 10:56:48 AM|World Community Grid|Finished download of faah4353_000328_MC_xMut_md07100_05_AD4.1_bound.dat
9/12/2008 10:56:48 AM|World Community Grid|Started download of faah4353_000328_MC_xMut_md07100_05_000328_MC.pdbqt
9/12/2008 10:56:48 AM|World Community Grid|Started download of faah4353_000328_MC_xMut_md07100_05_base.00025.dat
9/12/2008 10:56:49 AM|World Community Grid|Finished download of faah4353_000328_MC_xMut_md07100_05_000328_MC.pdbqt
9/12/2008 10:56:49 AM|World Community Grid|Finished download of faah4353_000328_MC_xMut_md07100_05_base.00025.dat
9/12/2008 10:56:49 AM|World Community Grid|Started download of faah4353_000328_MC_xMut_md07100_05_base1.00025.pdbqt
9/12/2008 10:56:49 AM|World Community Grid|Started download of faah4353_000328_MC_xMut_md07100_05_base2.00025.pdbqt
9/12/2008 10:56:50 AM|World Community Grid|Finished download of faah4353_000328_MC_xMut_md07100_05_base1.00025.pdbqt
9/12/2008 10:56:50 AM|World Community Grid|Finished download of faah4353_000328_MC_xMut_md07100_05_base2.00025.pdbqt
9/12/2008 10:56:50 AM|World Community Grid|Started download of faah4353_000328_MC_xMut_md07100_05_wcgrid.00025.gpf
9/12/2008 10:56:50 AM|World Community Grid|Started download of faah4353_000328_MC_xMut_md07100_05_wcgrid.00025.dpf
9/12/2008 10:56:51 AM|World Community Grid|Finished download of faah4353_000328_MC_xMut_md07100_05_wcgrid.00025.gpf
9/12/2008 10:56:51 AM|World Community Grid|Finished download of faah4353_000328_MC_xMut_md07100_05_wcgrid.00025.dpf
9/12/2008 10:56:51 AM|World Community Grid|Started download of faah_02_v04.png
9/12/2008 10:56:52 AM|World Community Grid|Finished download of faah_02_v04.png
9/12/2008 10:56:52 AM|World Community Grid|Starting faah4353_000328_MC_xMut_md07100_05_0
9/12/2008 10:56:52 AM|World Community Grid|Starting task faah4353_000328_MC_xMut_md07100_05_0 using faah version 606
9/12/2008 10:57:39 AM|World Community Grid|Sending scheduler request: To fetch work. Requesting 47520 seconds of work, reporting 0 completed tasks
9/12/2008 10:57:44 AM|World Community Grid|Scheduler request succeeded: got 1 new tasks
9/12/2008 10:57:47 AM|World Community Grid|Started download of faah4353_001805_MC_xMut_md07100_00_001805_MC_xMut_md07100_00.gpf
9/12/2008 10:57:47 AM|World Community Grid|Started download of faah4353_001805_MC_xMut_md07100_00_xMut_md07100.pdbqt
9/12/2008 10:57:48 AM|World Community Grid|Finished download of faah4353_001805_MC_xMut_md07100_00_001805_MC_xMut_md07100_00.gpf
9/12/2008 10:57:48 AM|World Community Grid|Started download of faah4353_001805_MC_xMut_md07100_00_AD4.1_bound.dat
9/12/2008 10:57:49 AM|World Community Grid|Finished download of faah4353_001805_MC_xMut_md07100_00_xMut_md07100.pdbqt
9/12/2008 10:57:49 AM|World Community Grid|Finished download of faah4353_001805_MC_xMut_md07100_00_AD4.1_bound.dat
9/12/2008 10:57:49 AM|World Community Grid|Started download of faah4353_001805_MC_xMut_md07100_00_faah4353_001805_MC_xMut_md07100_00.dpf
9/12/2008 10:57:49 AM|World Community Grid|Started download of faah4353_001805_MC_xMut_md07100_00_001805_MC.pdbqt
9/12/2008 10:57:50 AM|World Community Grid|Finished download of faah4353_001805_MC_xMut_md07100_00_faah4353_001805_MC_xMut_md07100_00.dpf
9/12/2008 10:57:50 AM|World Community Grid|Finished download of faah4353_001805_MC_xMut_md07100_00_001805_MC.pdbqt
9/12/2008 10:57:50 AM|World Community Grid|Started download of faah4353_001805_MC_xMut_md07100_00_base.00012.dat
9/12/2008 10:57:50 AM|World Community Grid|Started download of faah4353_001805_MC_xMut_md07100_00_base1.00012.pdbqt
9/12/2008 10:57:51 AM|World Community Grid|Finished download of faah4353_001805_MC_xMut_md07100_00_base.00012.dat
9/12/2008 10:57:51 AM|World Community Grid|Finished download of faah4353_001805_MC_xMut_md07100_00_base1.00012.pdbqt
9/12/2008 10:57:51 AM|World Community Grid|Started download of faah4353_001805_MC_xMut_md07100_00_base2.00012.pdbqt
9/12/2008 10:57:51 AM|World Community Grid|Started download of faah4353_001805_MC_xMut_md07100_00_wcgrid.00012.gpf
9/12/2008 10:57:52 AM|World Community Grid|Finished download of faah4353_001805_MC_xMut_md07100_00_base2.00012.pdbqt
9/12/2008 10:57:52 AM|World Community Grid|Finished download of faah4353_001805_MC_xMut_md07100_00_wcgrid.00012.gpf
9/12/2008 10:57:52 AM|World Community Grid|Started download of faah4353_001805_MC_xMut_md07100_00_wcgrid.00012.dpf
9/12/2008 10:57:53 AM|World Community Grid|Finished download of faah4353_001805_MC_xMut_md07100_00_wcgrid.00012.dpf
9/12/2008 10:57:54 AM|World Community Grid|Starting faah4353_001805_MC_xMut_md07100_00_0
9/12/2008 10:57:54 AM|World Community Grid|Starting task faah4353_001805_MC_xMut_md07100_00_0 using faah version 606
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Former Member
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Re: Waiting to contact project servers.
Hello ZABA77,
9/11/2008 1:01:34 PM||Preferences limit disk usage to 1.86GB
9/12/2008 7:56:57 AM|World Community Grid|Fetching scheduler list
9/12/2008 10:56:23 AM|World Community Grid|Fetching scheduler list


Almost 19 hours delay after getting preferences before fetching scheduler list!
Only seconds less than 3 hours delay before doing the same thing again!

THEN it started working normally.

Next time you reboot, look at the Messages and see what it does.

Lawrence
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ZABA77
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Re: Waiting to contact project servers.
Hello ZABA77,
9/11/2008 1:01:34 PM||Preferences limit disk usage to 1.86GB
9/12/2008 7:56:57 AM|World Community Grid|Fetching scheduler list
9/12/2008 10:56:23 AM|World Community Grid|Fetching scheduler list


Almost 19 hours delay after getting preferences before fetching scheduler list!
Only seconds less than 3 hours delay before doing the same thing again!

THEN it started working normally.

Next time you reboot, look at the Messages and see what it does.

Lawrence


Thanks for the reply. What does the behaviour indicate?
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Re: Waiting to contact project servers.
Hello ZABA77,
What does the behaviour indicate?

Since I have never seen this before, I can not guess. But it is wrong.

There is a way to get the BOINC Manager to show more debug info in the Messages tab.
Re: Logging Debug Messages for BOINC

The cc_config.xml file in the BOINC directory can be used to force BOINC to log a very verbose set of debug messages. This is explained on the BOINC site at http://boinc.berkeley.edu/wiki/Client_configuration

For example, using a text editor to insert <checkpoint_debug>1</checkpoint_debug> into the cc_config.xml file will cause BOINC 5.10 to log the checkpoints in the Messages tab and in file stderrdae.txt


If you want to continue, you will eventually end up posting your problem on the BOINC site. But this will give us more information to query the developers with.

Lawrence
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