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  Thread: Repeated messages "Our records show that you have not returned a result since..."

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Repeated messages "Our records show that you have not returned a result since..."
I am freequently getting a message from World Community Grid saying that "Our records show that you have not returned a result since..." and that I should again download the grid software. I have done that but am still continuing to get the message every few days. What should I do?
Madhukar
[Jul 16, 2008 4:28:51 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Joined: Jul 24, 2005
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Re: Repeated messages "Our records show that you have not returned a result since..."
hi Madhukar,

Did you migrate from the discontinued UD to the BOINC agent, for your statistics show that you have not returned a results for 60 days.
 Statistics		 Madhukar
Total Run Time (y:d:h:m:s)(Rank)	0:114:12:40:33 (#97,922)
Points Generated		64,016 (#127,017)
Results Returned (Rank)		277 (#103,010)
Avg. Run Time Per Calendar Day (y:d:h:m:s)	0:000:02:04:22
Avg. Run Time Per Result (y:d:h:m:s)		0:000:09:55:23
Average Points Per Hour of Run Time		23.29
Avg. Points Per Calendar Day	48.28
Avg. Points Per Result		231.10
Avg. Results Per Calendar Day	0.21
Last Result Returned (UTC)	05/16/2008 09:34:56 [1,461+ hour(s) ago]
Device Installations		3
Registered Member Since		11/29/2004


Let us know and we guide you along how to get going again.

Why you receive those messages every few days is a riddle. They should not go out by that frequency. There have been a few more to remind on the big UD to BOINC change and seen none myself for some test accounts but the notifications of change. Think the regular pretty please come back mail is about 3 weeks after the last result return. It's intended also for the Set and Forget members that never check in to see if things are running.

ttyl
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[Edit 1 times, last edit by Sekerob at Jul 16, 2008 7:07:16 AM]
[Jul 16, 2008 7:02:02 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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