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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Server no longer updating device profiles in a timely manner |
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Thread Status: Active Total posts in this thread: 6
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
In the past, when I made changes to a device profile and then did a boinc_cmd update on the client, the server would realise that the device profile had changed and download the changes to the client. Now, it just sits and uses the old profile information until some seemingly random time later. Does anyone know what's happened?
----------------------------------------[Boinc 5.8.15 i686-pc-linux-gnu client] [Edit 1 times, last edit by Former Member at Mar 30, 2008 5:07:09 AM] |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
No idea and understand from your post that eventually they do come across. The time of the last website profile change fetched is reported in 5.10.45, which is 1.1.1970 if never changed. I tested the behaviour a couple of times these weeks, but each time a real change was applied, the save was made on the website and with operation of the "Update" button, a line would show in the message log to confirm it was copied to the client.
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WCG
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NixChix
Veteran Cruncher United States Joined: Apr 29, 2007 Post Count: 1187 Status: Offline Project Badges: 
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I have not had any problem either and I was making changes very frequently up until last week whilst trying to get ACH workunits. Note that the server does not initiate contact with the clients; the new profile is downloaded only when the client establishes contact. I was able to get the new profile by clicking update on the client immediately after clicking save on the server.
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges: 
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This is related to the same problem that was causing people to get the message that they had an invalid authenticator. The server that processed the preferences updates and device venue changes got hung up and didn't process any results for 1.5 days (there are two that are load balanced so if you went back and tried to force it again you had a 50% chance of getting it through).
We will be figuring out why the monitoring that was in place wasn't working so that if this happens again it will only take a short while to get resolved. We apologize for the problems. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I was making changes very frequently up until last week whilst trying to get ACH workunits. That's exactly what I was doing. I'd leave my profiles on AC@H only, then, when a machine ran out of work, I'd manually update the profile to allow other WUs, boinc_cmd update, let it get work, update the profile back to AC@H only, boinc_cmd update. Of course, when it stops updating, that means no work at all, and the exponential drop-off when you get no work means that the client stops asking for hours unless forced manually. |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
The quick fix would have been to switch to a different venue, but that may have been impacted too during that particular server outage.
----------------------------------------Am keeping a customized 'Standard Profile' attached to 'Default' with some tweaks for the sanity check. Stops the need to alter profiles and the set, except for project choices, is already on the machine. Found this needing least steps when flopping around.
WCG
Please help to make the Forums an enjoyable experience for All! |
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