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Out Of Memory (C++ Exception)

So I get this only on the HCC WU executing on a win2003 EE system. Do not see it with ddd or other wu. System has 2GB of RAM > 500GB of storage. Do I need to define larger virtual pool or ???

<core_client_version>5.10.30</core_client_version>
<![CDATA[
<message>
- exit code -529697949 (0xe06d7363)
</message>
<stderr_txt>
World Community Grid HCC (projects/www.worldcommunitygrid.org/wcg_hcc1_img_5.15_windows_intelx86) version Failed to get VersionInfo size: 2

INFO: No state to restore. Start from the beginning.
ERROR: Restoring checkpoint failed. Unable to restore state!
In ExtractGlcmFeatures: End of 0 iteration of outer loop.
In ExtractGlcmFeatures: End of 1 iteration of outer loop.
In ExtractGlcmFeatures: End of 2 iteration of outer loop.
In ExtractGlcmFeatures: End of 3 iteration of outer loop.
In ExtractGlcmFeatures: End of 4 iteration of outer loop.
In ExtractGlcmFeatures: End of 5 iteration of outer loop.
In ExtractGlcmFeatures: End of 6 iteration of outer loop.
In ExtractGlcmFeatures: End of 7 iteration of outer loop.
In ExtractGlcmFeatures: End of 8 iteration of outer loop.
In ExtractGlcmFeatures: End of 9 iteration of outer loop.
In ExtractGlcmFeatures: End of 10 iteration of outer loop.
In ExtractGlcmFeatures: End of 11 iteration of outer loop.
In ExtractGlcmFeatures: End of 12 iteration of outer loop.
In ExtractGlcmFeatures: End of 13 iteration of outer loop.
In ExtractGlcmFeatures: End of 14 iteration of outer loop.
In ExtractGlcmFeatures: End of 15 iteration of outer loop.


Unhandled Exception Detected...

- Unhandled Exception Record -
Reason: Out Of Memory (C++ Exception) (0xe06d7363) at address 0x77E4BEE7

Engaging BOINC Windows Runtime Debugger...



********************


BOINC Windows Runtime Debugger Version 5.8.17


Dump Timestamp : 12/20/07 10:48:03
LoadLibraryA( dbghelp.dll ): GetLastError = 8
*** Dump of the Process Statistics: ***

- I/O Operations Counters -
Read: 361, Write: 0, Other 1406

- I/O Transfers Counters -
Read: 0, Write: 2336, Other 0

- Paged Pool Usage -
QuotaPagedPoolUsage: 46080, QuotaPeakPagedPoolUsage: 46080
QuotaNonPagedPoolUsage: 8368, QuotaPeakNonPagedPoolUsage: 8368

- Virtual Memory Usage -
VirtualSize: 2128224256, PeakVirtualSize: 2128224256

- Pagefile Usage -
PagefileUsage: 137269248, PeakPagefileUsage: 137613312

- Working Set Size -
WorkingSetSize: 140750848, PeakWorkingSetSize: 141103104, PageFaultCount: 748283800

*** Dump of the Graphics thread (b08): ***

- Information -
Status: Waiting, Wait Reason: UserRequest, Kernel Time: 1875000.000000, User Time: 1093750.000000, Wait Time: 40461860.000000


*** Dump of the Worker thread (1350): ***

- Information -
Status: Ready, Base Priority: Above Normal, Priority: Unknown, Kernel Time: 24351719424.000000, User Time: 145543430144.000000, Wait Time: 40461860.000000

- Unhandled Exception Record -
Reason: Out Of Memory (C++ Exception) (0xe06d7363) at address 0x77E4BEE7


*** Dump of the Timer thread (15dc): ***

- Information -
Status: Waiting, Wait Reason: UserRequest, Kernel Time: 0.000000, User Time: 0.000000, Wait Time: 40461860.000000



*** Debug Message Dump ****


*** Foreground Window Data ***
Window Name :
Window Class :
Window Process ID: 0
Window Thread ID : 0

Exiting...

</stderr_txt>
]]>
[Dec 20, 2007 9:21:58 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Out Of Memory (C++ Exception)

Hello fwannop,
Do I need to define larger virtual pool or ???

The answer is ???

You have plenty of virtual memory. I do not know what went wrong that caused you to use it up.

For the moment, run the other projects. Somebody (not me) will come up with an idea.

Lawrence
[Dec 20, 2007 9:53:16 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Out Of Memory (C++ Exception)

How much memory is free? How much is used by other processes?

It's probably a stack overflow, though - the techs will look at it. If this is the problem, then this unit will probably fail on all the computers that attempt it, and the work unit will be automatically reported to the techs for further analysis.
[Dec 20, 2007 10:20:08 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Out Of Memory (C++ Exception)

Well free is between 1.7 & 1.9 GB of real ram depending on whats going on. This is basically a file server no real applications executing. The heavest application activity is virus / spyware scanning.

CPU generally rocks between 30 & 70 % depending on activity with WCG typically highest app. But we can peg it to 100% during file transfer of large file and virus scan is doing its thing (rare)

Swap was 2046 but looking at new recommened is 3838 so I just bumped it up to see what happens
[Dec 21, 2007 12:22:28 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Out Of Memory (C++ Exception)

Well increasing swap did not help. anybody got any suggestions?
[Dec 25, 2007 8:45:24 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Out Of Memory (C++ Exception)

As I said, it's probably an issue with the work unit, and not specific to you. If you want to verify this, click on My Grid -> Results Status then click on the work unit in question (in the "Name" column, not the "Status" column") to see whether all the copies of the work unit have failed in the same way.

Remember, you can adjust the percentage of processor time BOINC uses in your preferences - by default it is limited to 60%.
[Dec 25, 2007 11:14:46 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Out Of Memory (C++ Exception)

Well did that and it really does appear to be just my work units failing.
[Dec 27, 2007 2:18:15 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Out Of Memory (C++ Exception)

Hello fwannop,
If you still have this problem, it is time to tell us about your system and what projects you are trying to run.

Lawrence
[Dec 27, 2007 6:21:05 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Out Of Memory (C++ Exception)

Work units are Help Cure Cancer

Details on system from belarc advisor. Not sure how this will cut & paste but will give it a shot.

Operating System System Model
Windows Server 2003 Enterprise Edition Service Pack 2 (build 3790) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. GA-8S648 1.x
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. F2 04/23/2004
Drives Memory Modules c,d
470.14 Gigabytes Usable Hard Drive Capacity
373.05 Gigabytes Hard Drive Free Space

SAMSUNG DVD-ROM SD-816B [CD-ROM drive]
SONY DVD RW DW-U10A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HDS722525VLAT80 [Hard drive] (250.06 GB) -- drive 1, s/n VN693ECFEAS9VD, rev V36OA6MA, SMART Status: Healthy
SAMSUNG SV6003H USB Device [Hard drive] (60.05 GB) -- drive 2
ST3160023A [Hard drive] (160.04 GB) -- drive 0, s/n 3LJ09EWR, rev 3.06, SMART Status: Healthy 2560 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 145.41 GB free
d: (NTFS on drive 1) 250.06 GB 211.93 GB free
g: (NTFS on drive 2) 60.05 GB 15.71 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
domain accounts last logon
Administrator 12/29/2007 3:00:00 AM (admin)
Guest never
IUSR_WANNOP-SERVER 12/27/2007 8:35:20 PM
IWAM_WANNOP-SERVER never
krbtgt never
SUPPORT_388945a0 never
WMUS_WANNOP-SERVER never


Marks a disabled account; Marks a locked account HP Officejet 7400 series on Officejet7400series
HP Officejet 7400 series fax on Officejet7400series
HP remote printers on ISHARE
Microsoft XPS Document Writer on XPSPort:
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce FX 5200 [Display adapter]
ViewSonic VX710 [Monitor] (17.1"vis, s/n P1S043975546, September 2004)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
Standard Enhanced PCI to USB Host Controller Creative SB Live! Basic (WDM)
Game Port for Creative SB Live!
Realtek AC'97 Audio
Communications Other Devices

1394 Net Adapter
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
Realtek RTL8139/810x Family Fast Ethernet NIC
primary IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Physical Address: 00:0D:61:11:9E:97

Networking Dns Servers: 127.0.0.1
192.168.1.1
VIA OHCI Compliant IEEE 1394 Host Controller
HP Officejet 7400 series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (3x)
Generic volume shadow copy
Virus Protection [Back to Top]
McAfee VirusScan Enterprise Version 8.0.0.912
Scan Engine Version 5.2.00
Virus Definitions Version 12/20/2007 Rev 4.0.5190
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 12/11/2007 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0
KB928365 on 11/10/2007 (details...)
.NETFramework
1.1
KB933854 (details...)
CAPICOM
KB931906 on 11/11/2007 (details...)
Microsoft .NET Framework 2.0
KB928365 on 11/10/2007 (details...)
MSXML4SP2
KB936181 on 11/10/2007 (details...)
MSXML6
KB933579 on 11/10/2007 (details...)
Office Enterprise 2007
KB932080 on 11/10/2007 (details...)
KB934062 on 11/10/2007 (details...)
KB934173 on 11/10/2007 (details...)
KB934391 on 11/10/2007 (details...)
KB934393 on 11/10/2007 (details...)
KB936509 on 11/10/2007 (details...)
KB936514 on 11/10/2007 (details...)
KB936646 on 11/10/2007 (details...)
KB936960 on 11/10/2007 (details...)
KB937608 on 11/10/2007 (details...)
KB943597 on 12/13/2007 (details...)
Office FrontPage 2003
KB923618[SP] on 11/28/2007 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 11/10/2007 (details...)
Windows Server 2003
SP0
KB938127-IE7 on 11/10/2007 (details...)
KB939653-IE7 on 11/10/2007 (details...)
KB942615-IE7 on 12/13/2007 (details...)
SP3
KB921503 on 11/10/2007 (details...)
Windows Server 2003
SP3 (continued)
KB924667-V2 on 11/10/2007 (details...)
KB925876 on 11/10/2007 (details...)
KB925902 on 11/10/2007 (details...)
KB926122 on 11/10/2007 (details...)
KB927891 on 11/10/2007 (details...)
KB929123 on 11/10/2007 (details...)
KB930178 on 11/10/2007 (details...)
KB931784 on 11/10/2007 (details...)
KB932168 on 11/10/2007 (details...)
KB933360 on 11/10/2007 (details...)
KB933729 on 11/10/2007 (details...)
KB933854 on 11/10/2007 (details...)
KB935839 on 11/10/2007 (details...)
KB935840 on 11/10/2007 (details...)
KB935966 on 11/10/2007 (details...)
KB936021 on 11/10/2007 (details...)
KB936357 on 11/10/2007 (details...)
KB936782 on 11/10/2007 (details...)
KB938127 on 11/10/2007 (details...)
KB939653 on 11/10/2007 (details...)
KB941202 on 11/10/2007 (details...)
KB941568 on 12/13/2007 (details...)
KB941569 on 12/13/2007 (details...)
KB941672 on 11/14/2007 (details...)
KB942763 on 12/13/2007 (details...)
KB943460 on 11/14/2007 (details...)
KB944275 on 12/13/2007 (details...)
KB944653 on 12/13/2007 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 11/10/2007 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 11/10/2007 (Microsoft National Language Support Downlevel APIs)
XML Paper Specification Shared Components Pack 1.0
XPSEPSC (XML Paper Specification Shared Components Pack 1.0)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 12/11/2007 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 25376e55
Hewlett-Packard - WebReg MY589N750D0408
Microsoft - Internet Explorer 92319-600-2227062-45193
Microsoft - Office Enterprise 2007 81599-854-5892202-65673
Microsoft - Office FrontPage 2003 72079-717-6251293-55540
Microsoft - Plus! 55705-980-0000007-04254
Microsoft - Windows Defender 81664-283-7181666-04225
Microsoft - Windows Server 2003 Enterprise Edition 69713-640-2227062-45193

Software Versions (mouse over * for details, click * for location) [Back to Top]
2007 Microsoft Office system Version 12.0.6024.5000 *
Adobe Acrobat Version 8.0.0.0 *
Adobe Reader Version 8.1.0.2007051100 *
Apple Inc. - iTunes Version 7.5.0.20 *
Apple Inc. - QuickTime QuickTime 7.3 *
Apple Mobile Device Service Version 1, 14, 0, 0 *
Apple Software Update Version 2.0.2.92 *
Belarc, Inc. - Advisor Version 7.2v *
Google Desktop Version 5.5.709.30344 *
Google Earth Version 4.2.198.2451 *
Google Updater Version 2.0.734.29932.beta *
GoogleToolbarNotifier Version 2, 0, 301, 1654 *
Hewlett-Packard - HP Product Assistant Version 2.0.0.72 *
Hewlett-Packard - HP Software Update Client Version 3, 0, 2, 31 *
Hewlett-Packard - Install Consumer Experience Version 4,0,0,81 *
Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version 045.004.157.000 *
Hewlett-Packard Co. - hp system diagnostics Version 1.6.0.0 *
Hewlett-Packard Company - HP Software Update Application Version 5, 0, 0, 0 *
HP PML Version 9, 0, 0, 0 *
HpqPhUnl Application Version 4.5.0.133 *
Hyper Entertainment, Inc. - Microsoft Plus! for Windows XP Version 6.0.08031 *
I.R.I.S. SA - Registration Wizard Version 5, 0, 0, 2 *
Macromedia, Inc. - Shockwave Flash Version 5.4.98.7 *
Microsoft (r) Windows Script Host Version 5.6.0.8832 *
Microsoft Application Error Reporting Version 12.0.6010.5000 *
Microsoft Clip Organizer Version 11.0.8164 *
Microsoft Corporation - Groove Audit Service Version 4.2.0.2623 *
Microsoft Corporation - GrooveMonitor Utility Version 4.2.0.2623 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16574 *
Microsoft Corporation - Internet Information Services Version 6.0.3790.3959 *
Microsoft Corporation - Office Diagnostics Service Version 12.0.4518.1014 *
Microsoft Corporation - Office Diagnostics Version 12.0.4518.1014 *
Microsoft Corporation - Office Source Engine Version 12.0.4518.1014 *
Microsoft Corporation - SelfCert Version 11.0.8164 * Microsoft Corporation - Windows Defender Version 1.1.1593.0 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.3959 *
Microsoft Data Access Components Version 3.526.3959.0 *
Microsoft Office 2003 Version 11.0.8164 *
Microsoft Office Groove Version 4.2.0.2623 *
Microsoft Office InfoPath Version 11.0.8161 *
Microsoft Office InfoPath Version 12.0.4518.1014 *
Microsoft Office OneNote Version 12.0.4518.1014 *
Microsoft Office Outlook Version 12.0.6023.5000 *
Microsoft Office Picture Manager Version 11.0.8161 *
Microsoft Office Save My Settings/Profile Wizard Version 11.0.8161 *
Microsoft Plus! for Windows XP Version 1.00.00.0554 *
Microsoft(R) Windows Media Player Version 10.00.00.3997 *
Microsoft® .NET Framework Version 2.0.50727.832 *
Microsoft® .NET Framework Version 3.0.4506.30 *
Microsoft® Visual Studio .NET Version 7.00.9466 *
Microsoft® Windows Media Services Version 9.01.01.3841 *
Microsoft® Windows(TM) Shell PowerToys Version 96.02.06 *
Mozilla Corporation - Firefox Version 2.0.0.9 *
Network Associates, Inc. - McAfee Common Framework Version 3.5.0.412 *
Network Associates, Inc. - TalkBack Monitor Version 2.0.275.0 *
Network Associates, Inc. - VirusScan (Enterprise, ASaP & Retail.) Version 8.0.0 *
Network Associates, Inc. - VirusScan Enterprise Version 8.0.0 *
Nonstop Entertainment - Microsoft Plus! for Windows XP Version 1, 51, 0, 1 *
NVIDIA Driver Helper Service, Version 163.75 Version 6.14.11.6375 *
Passware - Windows Key Version 8.1 build 2737 *
PC Drivers Headquarters - Driver Detective Version 6.3.0.3 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 11.0.0.183 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.3421 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U3 Version 6.0.30.5 *
WinZip Version 9.0 (6028) *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
World Community Grid - BOINC client Version 5.10.30 *

--------------------------------------------------------------------------------

* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-7, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

--------------------------------------------------------------------------------

----------------------------------------
[Edit 1 times, last edit by Former Member at Jan 2, 2008 10:06:33 PM]
[Dec 29, 2007 5:45:47 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Out Of Memory (C++ Exception)

You may want to disable HCC for now.

There is an identified problem with HCC memory usage, and while I can't honestly see a connection with your situation, the techs will be releasing a new version of HCC sooner or later and there's at least a chance that it will resolve your problem.

There have been occasional conflicts with virus scanners, including McAfee. It's a long shot, but you could try a different scanner if that is possible.
[Dec 29, 2007 6:00:54 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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