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HCC program hang-up

I am having problems running the HCC work units. The program appears to hang up afterapprox 2 hours cpu time. It will only star again after re-boot.

The present work unit has run for 15 hours and then stopped.

In all cases no other program was running.

Any one got any ideas?
[Dec 19, 2007 12:33:38 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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confused Re: HCC program hang-up

Hello Stormin Norman,
No special ideas. Sometimes rebooting is overkill and Suspend - Unsuspend will do the trick.

First question - what happens to the progress indicator after a reboot?

Second question - what do you mean by stopped? What does Task Manager show?

Third question - what are you running? I am assuming Windows XP since you didn't say anything about it but what version of BOINC?

Fourth question - is this a new problem on a system that has previously successfully run HCC work units?

Lawrence
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crooks_uk
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smile Re: HCC program hang-up

Assuming that it is a problem only with this workunit, and does not affect all HCC workunits, I would abort the unit and watch what happens to the next one you process.

If this continues, please copy the messages tab in boinc and paste into this post. It will help with diagnositcs.

If you are using the UD agent, please upgrade to bionc as the UD agent is due to be phased out.
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crooks_uk
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smile Re: HCC program hang-up

Hello Stormin Norman,
No special ideas. Sometimes rebooting is overkill and Suspend - Unsuspend will do the trick.

First question - what happens to the progress indicator after a reboot?

Second question - what do you mean by stopped? What does Task Manager show?

Third question - what are you running? I am assuming Windows XP since you didn't say anything about it but what version of BOINC?

Fourth question - is this a new problem on a system that has previously successfully run HCC work units?

Lawrence


Lawrence,

It looks like we both posted at the same time.

Many thanks for your continued support here in the forums.
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Re: HCC program hang-up

Hi crooks_uk,
biggrin
Happens all the time. I answer a post, then see somebody else answered it several minutes earlier.

I like your advice about the Abort. That is a good way to find out whether or not it is a general problem.
wink
Lawrence
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Re: HCC program hang-up

Have tried suspend-unsuspend. next task work unit starts

Using Windows XP and BOINC5.10.28


Task Manager shows CPU 1-2 for task and 80-90 for System Idle Process.

Problem has occured with the last two or three HCC runs other work runs run OK.

Progress indicator after reboot continues from where it left off.

Herewith copy of messages

19/12/2007 12:39:08||Starting BOINC client version 5.10.28 for windows_intelx86
19/12/2007 12:39:08||log flags: task, file_xfer, sched_ops
19/12/2007 12:39:08||Libraries: libcurl/7.17.0 OpenSSL/0.9.8e zlib/1.2.3
19/12/2007 12:39:08||Data directory: C:\Program Files\BOINC
19/12/2007 12:39:11||Processor: 1 GenuineIntel Intel(R) Pentium(R) 4 CPU 2.00GHz [x86 Family 15 Model 2 Stepping 7]
19/12/2007 12:39:11||Processor features: fpu tsc sse sse2 mmx
19/12/2007 12:39:11||OS: Microsoft Windows XP: Professional Edition, Service Pack 2, (05.01.2600.00)
19/12/2007 12:39:11||Memory: 631.48 MB physical, 1.51 GB virtual
19/12/2007 12:39:11||Disk: 37.26 GB total, 9.58 GB free
19/12/2007 12:39:11||Local time is UTC +0 hours
19/12/2007 12:39:12|World Community Grid|URL: http://www.worldcommunitygrid.org/; Computer ID: 414485; location: (none); project prefs: default
19/12/2007 12:39:13||General prefs: from World Community Grid (last modified 27-Nov-2007 13:01:59)
19/12/2007 12:39:13||Host location: none
19/12/2007 12:39:13||General prefs: using your defaults
19/12/2007 12:39:13||Reading preferences override file
19/12/2007 12:39:13||Preferences limit memory usage when active to 473.61MB
19/12/2007 12:39:13||Preferences limit memory usage when idle to 473.61MB
19/12/2007 12:39:13||Preferences limit disk usage to 9.12GB
19/12/2007 12:39:18|World Community Grid|Restarting task X0000054410945200508262253_0 using hcc1 version 515
19/12/2007 23:27:15|World Community Grid|Starting dddt0301b0117_ZINC05171712-0001_00_1
19/12/2007 23:27:17|World Community Grid|Starting task dddt0301b0117_ZINC05171712-0001_00_1 using dddt version 510
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Re: HCC program hang-up

Hello Stormin Norman,
The peculiar value is the extremely low but non-zero CPU usage. My first suggestion is to set the Preferences to run at 100% memory. On my machine HCC likes to grab up to 517 MB if it can. This could be conflicting with your BOINC limit of 473 MB.

Lawrence
[Dec 20, 2007 5:03:23 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Drorion
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Re: HCC program hang-up

Hi All!
It seems I have the same problem on my linux.

20-Dec-2007 14:29:31 [---] General prefs: from World Community Grid (last modified 20-Dec-2007 14:29:19)
20-Dec-2007 14:29:31 [---] Host location: none
20-Dec-2007 14:29:31 [---] General prefs: using your defaults
20-Dec-2007 14:29:31 [---] Preferences limit memory usage when active to 503.55MB
20-Dec-2007 14:29:31 [---] Preferences limit memory usage when idle to 503.55MB
20-Dec-2007 14:29:31 [---] Preferences limit disk usage to 13.97GB
20-Dec-2007 14:31:20 [World Community Grid] Scheduler request succeeded: got 0 new tasks

I setup 100% of memory in the device profile, but HCC still does not start using CPU.

From "top" screen:
Mem: 515636k total, 430224k used, 85412k free, 74280k buffers
Swap: 530104k total, 46892k used, 483212k free, 236696k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
24456 root 34 19 53748 42m 6580 S 0.0 8.5 0:00.01 wcg_hcc1_img_5.

I'm also left it on all night, but the task was not start using my CPU. crying
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Re: HCC program hang-up

Hello Drorion,
Why not reboot, then copy all the message log after things settle down?

This will give us more information to work with.

Lawrence
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Drorion
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Re: HCC program hang-up

Hi Lawrence.

I'm don't understand what you mean about "things settle down". I'm not a native english speaker.

Ok, here is my full log after rebooting PC:

20-Dec-2007 20:58:20 [---] Starting BOINC client version 5.10.28 for i686-pc-linux-gnu
20-Dec-2007 20:58:20 [---] log flags: task, file_xfer, sched_ops
20-Dec-2007 20:58:20 [---] Libraries: libcurl/7.16.0 OpenSSL/0.9.8d zlib/1.2.3
20-Dec-2007 20:58:20 [---] Executing as a daemon
20-Dec-2007 20:58:20 [---] Data directory: /home/kirill/boinc/BOINC
20-Dec-2007 20:58:20 [---] Processor: 1 AuthenticAMD AMD Duron(tm) processor [Family 6 Model 3 Stepping 1]
20-Dec-2007 20:58:20 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 sep mtrr pge mca cmov pat pse36 mmx fxsr pni syscall mmxext 3dnowext 3dnow
20-Dec-2007 20:58:20 [---] OS: Linux: 2.6.8-24.25-default
20-Dec-2007 20:58:20 [---] Memory: 503.55 MB physical, 517.68 MB virtual
20-Dec-2007 20:58:20 [---] Disk: 19.18 GB total, 16.28 GB free
20-Dec-2007 20:58:20 [---] Local time is UTC +2 hours
20-Dec-2007 20:58:20 [World Community Grid] URL: http://www.worldcommunitygrid.org/; Computer ID: 443004; location: (none); project prefs: default
20-Dec-2007 20:58:20 [---] General prefs: from World Community Grid (last modified 20-Dec-2007 14:29:19)
20-Dec-2007 20:58:20 [---] Host location: none
20-Dec-2007 20:58:20 [---] General prefs: using your defaults
20-Dec-2007 20:58:20 [---] Preferences limit memory usage when active to 503.55MB
20-Dec-2007 20:58:20 [---] Preferences limit memory usage when idle to 503.55MB
20-Dec-2007 20:58:20 [---] Preferences limit disk usage to 13.97GB
20-Dec-2007 20:58:22 [World Community Grid] Restarting task X0000051351236200506241953_1 using hcc1 version 519

The CPU is fully free:

Mem: 515636k total, 184676k used, 330960k free, 11328k buffers
Swap: 530104k total, 0k used, 530104k free, 98844k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
3769 root 34 19 70356 41m 6580 S 0.0 8.2 0:00.01 wcg_hcc1_img_5.
3768 root 17 0 4380 2592 3356 S 0.0 0.5 0:00.92 boinc
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