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World Community Grid Forums
Category: Retired Forums
Forum: Member-to-Member Support [Read Only]
Thread: Statistics with two devices |
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Thread Status: Active Total posts in this thread: 13
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi all, and happy New Year,
I have two comps. First one says: 7540 points, 6 results returned. Second one says: 2602 points, 2 results returned. But when I go to my Statistics Page, I see "Device Installations" = 1. I understand this is supposed to be the number of devices that actually returned anything, but given my aforementioned results above, both devices returned something... In any case, it's always the first comp that is shown as the one returning anything. Not only I am confused, but I am left up wondering if this second comp's crunching is actually being taken into account at all. Ideas, anyone? Thanks for reading  Hiddenson |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hiddenson --
A happy New Year to you as well. Where are you seeing the data you report: I have two comps. First one says: 7540 points, 6 results returned. Second one says: 2602 points, 2 results returned. When I first looked at that, I assumed the figures came from the WCG Local Agent on each of the computers, but only the total points are displayed in that window, not the number of results returned. Where are you getting the data from? With the number of points you indicate the second computer has generated, I would guess that at least one of the work units was completed before midnight UTC last night so that the timing of the statistics update is not the problem here. I suspect that the WCG software was installed on the two computers under different member names. Look at the WCG Local Agent window on both systems to see if a different name appears in the Member Information area of the window. If you find that the two computers both show the same member name, post back here to let me know that and also let me know where you got the data for the two systems that showed both points and results. Regards, |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello Dave, thanks for replying,
When I first looked at that, I assumed the figures came from the WCG Local Agent on each of the computers, but only the total points are displayed in that window, not the number of results returned. Where are you getting the data from? I should indeed have been more accurate. The total points come from the Local Agent. The returned results come from the Member Area/My Statistics page. The points on the Local Agent and the points on the page match. I understand your assumption of two member accounts, but both devices are mine, under this same account, Hiddenson. As proof, when I go to Device Manager/My device page, I see both devices, although only the first device is shown as having returned anything at all. All this I see when I log in from my first device. When I log in from my second device (same member name, password, etc) I see different statistics, but I still see both devices and still see the first device as being the one returning results. Tricky one, isn't it? Thanks for having a look at the puzzle with me. If you need more precise information, tell me, I'd be happy to help. As a final note, I'm in IT (Web/Databases) myself, so let us say I am in the "informed" league  Cheers, Hiddenson |
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joatmon
Senior Cruncher Joined: Nov 17, 2004 Post Count: 185 Status: Offline Project Badges: 
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Here is one possible explanation for what you are seeing:
When you loaded the agent on the second computer, the first computer had already returned two results, and for those two had earned 2602 points. Since then, the first computer has returned 4 more additional work units, and has earned 4937 additional points, bringing your total up to 6 results and 7539 points so far. However, the second computer has not yet returned any results yet. Since stats shown in the agent, as well as profile updates and processor scores are only updated in the agent when it downloads a new work unit, the agent on the second computer hasn't had a chance to update it's stats yet. It shows the points and results that it downloaded when it downloaded it's first and only workunit so far. Also, the web page statistics will only show the devices and points for computers that have already returned results. Does this fit your circumstances? |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Joatmon --
Your explanation sure does fit, especially knowing that the point totals reported are from the figures reported by the local agent on the two systems. Nice job!  Hopefully Hiddenson will be able to report back that this is what is going on. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello joatmon,
Nice try but no cigar. Here's why: When you loaded the agent on the second computer, the first computer had already returned two results, and for those two had earned 2602 points. Since then, the first computer has returned 4 more additional work units, and has earned 4937 additional points, bringing your total up to 6 results and 7539 points so far. Both agents were installed by me, the same day, with only two hours delay between each install. No comp had returned anything at that point. Since stats shown in the agent, as well as profile updates and processor scores are only updated in the agent when it downloads a new work unit the agent on the second computer hasn't had a chance to update it's stats yet. This part I like, it could explain why the numbers are not the same, but... Also, the web page statistics will only show the devices and points for computers that have already returned results. ... exactly, and since both comps returned results, how come I only see one in the "Device Installations" field? Hiddenson |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I have some additional info to offer:
When I go to "Device Manager" page (with my first device!) and I set both query fields as anytime, I see my two devices, installed on the same day, Dec 9, with three hours delay (not two, as I thought, but this does not change anything). Now, when I go to "Device Statistics" page, I only see my first device, 7540 points generated, and 6 results returned. When you look at it this way, this could mean that the second device never returned anything... or that the last time it contacted WCG for a work unit (why would it contact WCG if it did not return anything in the first place? bug? crash?) my first device had completed only two units and 2602 points. Since that day, we could suppose it still has not finished working on his unit and therefore, did not need to contact WCG again. This could explain indeed that the results on the Local Agents are not the same, as joatmon explained... However, I see the damned comp crunching numbers, so why does he not return anything? Since Dec. 9??? |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hiddenson --
----------------------------------------If you see a message indicating "Agent Paused" (I think this would appear where you normally see "Primary task is executing" at the bottom of the local agent display), and if you are running Windows XP with Service Pack 2, take a look at the forum thread at http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=1242. I will post some more thoughts as they come -- a couple of my sons arrived today for a visit, so my participation in here is a bit off and on today. Some additional information on "Agent Paused" appears at the following: http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=1024 http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=1319 http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=1357 and also on the troubleshooting page at http://www.worldcommunitygrid.org/join_now/agent_paused.html If you are not seeing the "Agent Paused," then it might be advisable to interupt the current execution by killing the WCGrid_Rosetta.exe using task manager. This should force the download of a new work unit and, as that happens, the Total Points reported on the local agent should be updated to the value you see on your first system. I would then monitor the execution with the new work unit closely to see that it is making progress. [Edit 2 times, last edit by Former Member at Jan 16, 2005 9:26:07 PM] |
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David Autumns
Ace Cruncher UK Joined: Nov 16, 2004 Post Count: 11062 Status: Offline Project Badges: 
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Hi Hiddenson,
----------------------------------------Looks like you've uncovered a bug in the device statistics page. If you set the time since return of last unit to Anytime your devices disappear. Have you tried setting the "or With Result(s) Returned:" to 90 days. This will give you a bigger windows to see your 2 devices. The default is "or With Result(s) Returned:" in the last 14 days maybe this isn't long enough ago. Let us know how you get on - you've got us all intrigued btw you need to press that refresh button to change the settings Dave  [Edit 1 times, last edit by David Autumns at Jan 16, 2005 9:45:25 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello again,
To Dave Bell: I followed your advice and killed the process on the second device. It resetted data and asked for a new WU. It also received current points from the server and the numbers now match with the first device, as expected. To David Autumns: I'm glad if I have been of any help in the bug tracking process. Adjusting the query to "last 90 days" still shows my first device only. The device statistics still reports my first device as being the only one returning anything. Although I'd swear I saw a discrepancy between both machines yesterday night, one showing two results, the other six. I understand such discrepancy can happen locally, but certainly not on the web server, hence the confusion. I'm actually beginning to think whether second device ever returned anything... but then, why does he keep on finishing WU and receiving new ones? I have no issue whatsoever with paused execution, and I see the agent crunching numbers at different percentages. As a matter of fact, I'm working from home lately, so I have all leisure to peruse at these numbers. Conclusion: after killing the process on second device, points and stats mismatch is gone both locally and on the net. Stats indicate second device has not returned results to date. I will monitor current WU and see what happens when completed. Let me know about the possible bug. Thank you for your assistance, Hiddenson |
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