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Category: Retired Forums Forum: UD Windows Agent Support [Read Only] Thread: Wierd UD Behavior with KAV Installed |
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Thread Status: Active Total posts in this thread: 3
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello. I been using UD For a little while now. Never had the chance to use it along with Kaspersky Anti-virus which incorporates an heuristic detection system known as proactive defense. I been having problems with both installed and running. The UD Agent connects and downloads all the data needed. but once it has one second or less running the project. it just stops then requests more data as if the project finished already. This is repeating infinitively. Well. That behavior seems to get fixed once i disable that heuristic protection system. which i like to have it on a lot. it has helped me many times, but now i wish someone can help me with this issue cause if i don't find a solution i think i`m gonna stop helping the community since i´m not gonna stop using KAV. I posted my PC specs below hoping to get a response. Thanks
----------------------------------------KAV 6.0.2.614 signatures date: 03/22/2007 OS Name Microsoft Windows XP Professional Media Center Edition Version 2002/ All updates at 3/22/2007 Version 5.1.2600 Service Pack 2 Build 2600 OS Manufacturer Microsoft Corporation System Name MEDIACENTER System Manufacturer HP Pavilion 061 System Model PX721AA-ABA M7160N System Type X86-based PC Processor x86 Family 15 Model 4 Stepping 4 GenuineIntel ~2800 Mhz Processor x86 Family 15 Model 4 Stepping 4 GenuineIntel ~2800 Mhz BIOS Version/Date Phoenix Technologies, LTD 3.07, 8/29/2005 SMBIOS Version 2.4 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" User Name MEDIACENTER\HP_Administrator Total Physical Memory 2,048.00 MB Available Physical Memory 1.27 GB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 3.85 GB Page File C:\pagefile.sys Data execution Prevention (DEP) System on windows turned on. as always. [Edit 1 times, last edit by Former Member at Mar 23, 2007 1:53:25 AM] |
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retsof
Former Community Advisor USA Joined: Jul 31, 2005 Post Count: 6824 Status: Offline Project Badges: |
Kapersky has known issues with problems in some versions. Search in upper right for "Kapersky" for some threads that may have solutions.
----------------------------------------I'm using AVG free myself, which has been working well and sends out daily updates.
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Hi desmadroso1000,
----------------------------------------If u simply teach KAV to ignore the 3 processes that need to run UD.exe, UD_xxxxxxxxxxxxxx.exe and WCGxxxxxxxxxx.exe (the names of latter 2 can vary but there should only be 1 of each for UD agent), your heuristic component can remain on or you can lower its level from for instance hi to normal. It is not generally considered safe in the long term. Reporting to Kaspersky is what's needed or switch AV.
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