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Former Member
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confused Wierd UD Behavior with KAV Installed

Hello. I been using UD For a little while now. Never had the chance to use it along with Kaspersky Anti-virus which incorporates an heuristic detection system known as proactive defense. I been having problems with both installed and running. The UD Agent connects and downloads all the data needed. but once it has one second or less running the project. it just stops then requests more data as if the project finished already. This is repeating infinitively. Well. That behavior seems to get fixed once i disable that heuristic protection system. which i like to have it on a lot. it has helped me many times, but now i wish someone can help me with this issue cause if i don't find a solution i think i`m gonna stop helping the community since i´m not gonna stop using KAV. I posted my PC specs below hoping to get a response. Thanks

KAV 6.0.2.614 signatures date: 03/22/2007

OS Name Microsoft Windows XP Professional Media Center Edition Version 2002/ All updates at 3/22/2007
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name MEDIACENTER
System Manufacturer HP Pavilion 061
System Model PX721AA-ABA M7160N
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 4 GenuineIntel ~2800 Mhz
Processor x86 Family 15 Model 4 Stepping 4 GenuineIntel ~2800 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.07, 8/29/2005
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name MEDIACENTER\HP_Administrator
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.27 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.85 GB
Page File C:\pagefile.sys

Data execution Prevention (DEP) System on windows turned on. as always.
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[Edit 1 times, last edit by Former Member at Mar 23, 2007 1:53:25 AM]
[Mar 23, 2007 1:31:44 AM]   Link   Report threatening or abusive post: please login first  Go to top 
retsof
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Re: Wierd UD Behavior with KAV Installed

Kapersky has known issues with problems in some versions. Search in upper right for "Kapersky" for some threads that may have solutions.

I'm using AVG free myself, which has been working well and sends out daily updates.
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[Mar 23, 2007 1:38:04 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Wierd UD Behavior with KAV Installed

Hi desmadroso1000,

If u simply teach KAV to ignore the 3 processes that need to run UD.exe, UD_xxxxxxxxxxxxxx.exe and WCGxxxxxxxxxx.exe (the names of latter 2 can vary but there should only be 1 of each for UD agent), your heuristic component can remain on or you can lower its level from for instance hi to normal. It is not generally considered safe in the long term. Reporting to Kaspersky is what's needed or switch AV.
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[Mar 23, 2007 7:41:13 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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