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Se Parle
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Agent will not start

The agent no longer runs when I reboot system. I attempted to start manually, but I'm getting message "searching for UD.exe". What do I need to do?

[Mar 23, 2007 7:37:31 AM]

Former Member
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Re: Agent will not start

Hello Se Parle,
My suggestion is to reboot, then uninstall the World Community Grid ( Start - Serrings - Control Panel - Add or Remove Programs ) then go to http://www.worldcommunitygrid.org/ and reinstall either the UD client or the BOINC client for WCG. Be sure to check the 'Previous Member' box during installation.

Lawrence

[Mar 23, 2007 10:49:38 AM]

Sekerob
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Re: Agent will not start

A disappearing UD.exe.... Norton / Symantec security issue? See this thread if a user of this AV: http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=12423

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[Mar 23, 2007 11:45:26 AM]

Se Parle
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Re: Agent will not start

Tha'ts the problem, it occurred when I updated to AV 2007 and all the new updates were downloaded. I do remember a Trojan file being deleted, but didn't know what it was.

What do I do now and has the problem been resolved with AV software?

[Mar 23, 2007 1:54:50 PM]

Sekerob
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Re: Agent will not start

Yes, read the thread. Upgrade the definitions to latest (June 20 or later) than get UD.exe out of quarantine back into the c:\program files\world community grid\ directory. Than start up the agent.

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[Mar 23, 2007 2:09:32 PM]

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Re: Agent will not start

Viktors says:

It appears that Symantec virus definition files dated 3/20/2007 or later have fixed the problem.

If so, all you need to do is reinstall.

Lawrence

[Mar 23, 2007 2:11:05 PM]

Se Parle
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Re: Agent will not start

I have reinstalled. Hopefully no more false positives.

Thanks for the support.

[Mar 26, 2007 1:24:42 PM]

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