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World Community Grid Forums
Category: Retired Forums
Forum: UD Windows Agent Support [Read Only]
Thread: Error... |
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Thread Status: Active Total posts in this thread: 10
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi,
since march 9th, I've an error: "Unable to process task data Backing-off" What's wrong? What I can do? Regards Francis |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Hi Flimo,
----------------------------------------You need to tell us a little bit more about your system (OS, hardware, Projects of Profile, Project Loaded etc).... go thru the 'Issue?' link below. The 'notification' appears in a number of quite different instances. ciao
WCG
Please help to make the Forums an enjoyable experience for All! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi there,
I am not the author of this thread, but as he has not answered yet, and I have the same problem as he, I thought that I don't need to create a new thread. So, my problem is the same and here are the answers from ths ISSUES link. P.S.: I am a german guy, so if you can't understand something it must be because of this. ;-) 1. yesterday / one restart after the installation 2. WCG(UD) 3. 556159 4. single user ? 5. as far as I can remember it was something with proteine in the 1st time and today it was help cure muscular distrophy 6. Vista Home Premium 64-Bit 7. unfortunately there is no SP for Vista yet 8. Vista Default: C:\Programme (x86)\WorldCommunityGrid 9. no 10. Symantec Norton Anti Virus 2007 (version don't know) a new one :D /last update today 11. Symantec Norton Firewall 2007 (version don't know again) updates from today 12. Norton AntiSpam 2007 (updates from today too) 13. Laptop 14. AMD Turion 64 X2 Mobile TL-50 1,60 GHz 15. 2048 MB DDR2 S0 DIMM (667 MHz) 16. nVidia GeForce Go 6150 v98.15 17. no 18. no 19. Netgear Router, dynamic IP from ISP and static network IP 20. DSL 21. no 22. ??? 23. no 24. no, but this question is only for BOINC. Isn't it? 25. no work units yet 26. no textfile 27. no 28. no 29. no screenie neccessary, the problem says it all I think 30. - 31. yes 32. Firefox 33. yes 34. no 35. 1st is yes and 2nd is no 36. - 37. no Any answers? :-( |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Hi Merlok,
----------------------------------------I stopped at item 6 which sounds off all sorts of alarm-bells. Please uninstall the agent and re-install to e.g. C:\World Community Grid\ or another drive like D:\WCG, but not to the C:\Program Files\ directory group. There are permission issues that manifest themselves in multiple ways. Let is know if it does it or if it persists. cheers.
WCG
Please help to make the Forums an enjoyable experience for All! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
It works! Thank you so much!!!! :-)
But I wonder why it cannot be installed in the default location for 32-bit applications under Vista 64-bit?! |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Another solution seen mentioned is to run it in 'compatibility' mode. With all the lack of experience, as we gain knowledge of what and what not works, we'll eventually collate in a 'how to' post.
----------------------------------------For the moment doing the install as indicated least runs risk in compromising security in what vista treats as a critical area, so is my estimation. All the data writing does not really belong in that area, but until UD client has been upgraded, we have to around it. BOINC can actually be instructed to have it's project data area stored elsewhere.... with vista 64bit, you probably better served with that client which can use multiple cores simultaneous.
WCG
Please help to make the Forums an enjoyable experience for All! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi Merlok,
Here is a quote from Rom Walton's BOINC blog ( http://www.romwnet.org/dasblogce/ ) dated 24 February 2007: How is boinc going to get around the problem on Windows VISTA where you are not suppose to (and often cannot) write to the 'program files' directory? We'll be breaking apart the data from the executables using the SHGetFolderPath API. Although we'll need to put a possible override registry value for those who want to store the data on a different drive. Right now I've been brainstorming on the various upgrade scenario's. ( XP to Vista and 32-bit to 64-bit ) It is a messy problem. So somebody knows why this 'sometimes' causes problems. It will all get fixed eventually. Lawrence |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
In 5.9, most likely. A well-documented workaround will be very helpful.
----------------------------------------edit: note that the original question was about UD, which is unlikely to ever be fixed. [Edit 1 times, last edit by Former Member at Apr 6, 2007 10:09:30 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi Sekerob,
Your suggestion works!! Before I read your post I was trying all sorts of things to get the UD agent to communicate with the server, but nothing worked (ie: opening the firewall, using capability mode, etc.). After I reinstalled to the root directory C:\ it was fine. I'm running Windows Vista Home Premium 32-bit. Thank you so much!!. John |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi,
I have the same problem but with XP Home. I tried to install to C:\WorldCommunityGrid\ but no success. Help ! Philippe |
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