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Category: Retired Forums Forum: UD Windows Agent Support [Read Only] Thread: UD on Windows Vista |
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Thread Status: Active Total posts in this thread: 4
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I'm adding the client to a new computer running Windows Vista Home Premium. The download and install went fine. When it asked me to register I switch to "already a member" and entered my member name and password. It then says it is sending the registration information to the server, but it can never reach the server. I have checked/compared proxy settings with my other computers, I have checked Macafee and World Community Grid has full access incoming and outgoing, I have no problem connecting anywhere else on the internet. Any ideas?
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Try 2 options:
----------------------------------------1. Reinstall to a directory outside the \program files\ directory structure 2. Start UD.exe in Compatibility mode (this was a solution for a Kaspersky user on WinXP) cheers
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I have reinstalled to c:\WorldCommunityGrid and it still doesn't work. How to I run the agent in compatibility mode?
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Was answered here just yesterday.
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