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Category: Retired Forums Forum: UD Windows Agent Support [Read Only] Thread: Agent Paused |
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Thread Status: Active Total posts in this thread: 4
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Ribbonman
Cruncher United States Joined: Nov 22, 2005 Post Count: 2 Status: Offline Project Badges: |
The last four days I have had a WCG agent that has been paused. It attempts to send data to the server, retrieves data, briefly displays the Muscular Dystrophy project and then goes back to the Agent Paused message. Is there a way to fix this and get a new work unit?
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
How many bytes does it manage to download?
----------------------------------------smells like an antivirus software issue.... any messages in the logs of those applications? What are u using for antivir, firewall, spamkiller? Have u tried disconnecting from the internet and disabling the security software one by one? Let us know the device id (in Agent Prefs page right hand bottom) and last estim.time of contact with servers. cheers PS... my antivir has shown 3 /4 daily updates of the libraries since about 4 / 5 days, so to me that piece is a usual suspect on my list.
WCG Global & Research > Make Proposal Help: Start Here!
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at Feb 12, 2007 3:24:55 PM] |
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Ribbonman
Cruncher United States Joined: Nov 22, 2005 Post Count: 2 Status: Offline Project Badges: |
This is my mistake, I was doing some testing with the Data Execution Prevention feature in XP. I set it from 'turn on for essential windows programs' to 'turn on for all programs'. After changing it back and restarting, the agent is working fine. Darn those Security Now podcasts :)
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
DEP is fine to switch on, as long as you set up exceptions for the Science and the UD.exe. Here's an article on the matter by WCG staff: Another Reason for a Paused Agent
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WCG Global & Research > Make Proposal Help: Start Here!
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